“It’s been over 2 weeks & still no shipping confirmation. Tried to call, but lines & mailbox were full. Makes a first time customer very skeptical.
Immediately following the previous statement, I was contacted by Highlands & informed of a computer issue. They quickly took care of the issue & sent my order out promptly. It arrived with no more issues or delays. Definitely pleased with the end result.”
Hi David!
So sorry for the delay; we were doing a system update around the time of your order and looks like the order was missed somehow; not sure about the phone system, don't usually have an issue there. Regardless, we should be able to get this order out to you tomorrow. Again I apologize! Also, please email us at support@highlandsfightgear.com with any questions or concerns as we will always see those messages.
Rex Murphy
Sales Manager
Highlandsfightgear.com
support@highlandsfightgear.com
Posted 1 year ago
Tracking sir, in case you don't see our email: USPS 9400103699300053014852 Again we apologize for the delay--that's not our style. Let me know if you have any questions or need anything!
REX
Sales Manager
877-904-7111
“The headgear we ordered my son is well made and comfortable for him. It took quite a bit longer than expected to arrive but when I inquired via email, they responded quickly.”
