Hobby Lobby Reviews

2.1 Rating 466 Reviews

24 %

of reviewers recommend Hobby Lobby

2.1

Based on 466 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Hobby Lobby resolve customer queries?

(2 weeks ago)

Greater than 54% of reviewers feedback is Hobby Lobby resolves customer queries within an hour.

(2 weeks ago)

78.79%

Industry Average

“ Their service here has gone so far down hill. ”

- Anonymous

“ Refreshing to see someone with such great customer service and willing to help. ”

- Laurie

“ Customer service is supposed to be number one. ”

- Anonymous