Hobbycraft Reviews

Name: Hobbycraft
Rating: 3.26

3.3 Rating 129 Reviews

53 %

of reviewers recommend Hobbycraft

Company Reviews

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Metrics

3.3

Based on 129 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone

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Hobbycraft 1 star review on 28th October 2022

Anonymous

Hobbycraft 1 star review on 6th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of things at reasonable prices”

Helpful Report

Posted 6 years ago

“Excellent customer service. Needed help with balloons & they did these for a small charge. They also do 10% off for student discount that came in handy.”

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Posted 6 years ago

“I felt welcomed and the prices were very good....”

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Posted 6 years ago

“great quality in their products, quick deliveries and really simple and friendly online shop”

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Posted 6 years ago

“Bought a sewing machine and some other sewing aupplies. Happy with my whole purchase. Customer servive very helpful. John in particular. Overall great experience. Everything works perfect.”

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Posted 6 years ago

“This is my most favourite store, I love shopping here, always end up coming out with a lot more than I'd actually gone in for. The staff are pleasant and extremely helpful, nothing is to much trouble. Well done hobbycraft.”

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Posted 6 years ago

“Easy site to use very quick delivery, good prices”

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Posted 6 years ago

“The staff at Gloucester Hobbycraft are consistently welcoming, friendly and professional. They appear interested in any projects you are undertaking and will assist with anything you require. The store is well laid out, clean and bright. The lighting is good and this is important when I am matching up things such as sewing thread with material. They have a great range of items at a fair price. If I cannot find exactly what I require I can usually find an suitable alternative. Their website is easy to use and has lots of useful tips and ideas.”

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Posted 6 years ago

“Normally I am very happy with this shop, but today I was disappointed.... whilst queuing to pay for something, I noticed the half price display near the tills .... I went over & picked up a lovely bag which I wanted to get but it had no half price or full price tag on it, so I took it with me to the till & asked the assistant how much the bag was in their half price sale.... she scanned it & said that it was not in the sale until tomorrow, even though they had the half price sale signs up ! To say I was disappointed would be an understatement! Surely they shouldn't have the half price sale items on show until the actual day if they're not half price?”

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Posted 6 years ago

“Good prices, quick delivery”

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Posted 6 years ago

“so easy to order, very quick sending the order,any problems they were so friendly to chat to , products were excellent,”

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Posted 6 years ago

“Extremely great website experience. Communication from company and speed of delivery was outstanding.”

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Posted 6 years ago

“Received £5 voucher on my birthday to spend in-store or online”

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Posted 6 years ago

“The website is easy to use. The dispatch of the products was good and quick. I was disappointed with the description of one of the items as it was described as large and when we received it, it was not large at all.”

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Posted 6 years ago

“great ideas, customer service, assistants in shop, cannot do enough for you”

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Posted 6 years ago

“Recently purchased a Brother LS14 Sewing Machine. After many attempts of trying we could not get it to stitch correctly - the lower bobbin kept jamming. We took it back to the store after 4 weeks and they replaced it without question and even said we could choose an alternative machine. We went for another LS14 and the new machine is working great.”