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Hobbycraft Reviews

3.2 Rating 135 Reviews
52 %
of reviewers recommend Hobbycraft
Company Reviews Questions Metrics
3.2
Based on 135 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 64%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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Maureen Cruttenden
Unverified Reviewer
“great ideas, customer service, assistants in shop, cannot do enough for you”
Helpful Report
Posted 8 years ago
Mark.
Unverified Reviewer
“Recently purchased a Brother LS14 Sewing Machine. After many attempts of trying we could not get it to stitch correctly - the lower bobbin kept jamming. We took it back to the store after 4 weeks and they replaced it without question and even said we could choose an alternative machine. We went for another LS14 and the new machine is working great.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Quick in easy and very cheap products were excellent”
Helpful Report
Posted 8 years ago
Ebby Horner
Unverified Reviewer
“Super quick delivery and brilliant, affordable, high quality products!”
Helpful Report
Posted 9 years ago
Barbara Gritton
Unverified Reviewer
“Great website easy to use and vast product range, delivery is quick and well packaged.”
Helpful Report
Posted 9 years ago
Anonymous
Unverified Reviewer
“excellent customer service and a wide range of products which are of good quality”
Helpful Report
Posted 9 years ago
Anonymous
Unverified Reviewer
“Brilliant products fast and safe delivery”
Helpful Report
Posted 9 years ago
Evelyn O
Unverified Reviewer
“Items delivered on time very pleased”
Helpful Report
Posted 9 years ago
Julie Farmer
Unverified Reviewer
“Love this shop. A large selection of all kinds of crafting materials, it means I can get everything for my crafting in one place. Good to know it's open till 5pm on Sundays too.Staff are always helpful and there are always a fine array of sale items in the corner downstairs, which makes buying my wool a whole lot cheaper. Only down side is, often there aren't enough shopping hours in the day shop here, haha.”
Helpful Report
Posted 9 years ago
Liz Howson
Unverified Reviewer
“easy to maintain wipe-off surface”
Helpful Report
Posted 9 years ago
Paul Terzis
Unverified Reviewer
“I ordered two items and I the quality and ease to put together is phenomenal.”
Helpful Report
Posted 9 years ago
Susan Page
Unverified Reviewer
“Hobbycraft is Aladdin's cave with attitude. What ever the craft they have what you need and the staff are fun and informative.”
Helpful Report
Posted 9 years ago
Anonymous
Unverified Reviewer
“I was able to order products that I can't find locally here in Spain.”
Helpful Report
Posted 9 years ago
Maureen Lloyd
Unverified Reviewer
“Quick supply of adhesive satin ribbon.... Good product which has done an excellent job on covering framework for pew end decorations.”
Helpful Report
Posted 9 years ago
Maureen Lloyd
Unverified Reviewer
“Quick supply of adhesive satin ribbon.... Good product which has done an excellent job on covering framework for pew end decorations.”
Helpful Report
Posted 9 years ago
Hobbycraft is rated 3.2 based on 135 reviews
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