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Holiday Gems Reviews

4.6 Rating 2,797 Reviews
91 %
of reviewers recommend Holiday Gems
Company Reviews Questions Metrics
4.6
Based on 2,797 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews
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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Diane Deegan
Verified Buyer
“Booked with Nathan who was very polite and helpful. Excellent service”
Helpful Report
Posted 4 years ago
Mrs JAYNE BENNION
Verified Buyer
“Staff were excellent and helpful. Price of holiday far cheaper than competitors”
Helpful Report
Posted 4 years ago
Mr Paul Purkins
Verified Buyer
“Booking our holiday was quick and straight forward at the best price we could find. 👍”
Helpful Report
Posted 4 years ago
Mr Lee Power
Verified Buyer
“Holidaygems as usual came through thank you again ⭐️⭐️⭐️”
Helpful Report
Posted 4 years ago
Mrs Christine Glover
Verified Buyer
“Very helpful and friendly. The suitcase guide is a bit confusing. Everything else was very straight forward and easy.”
Helpful Report
Posted 4 years ago
Mr Costas Georgiou
Verified Buyer
“Martin was very helpful and I will definitely book with you again 😎”
Helpful Report
Posted 4 years ago
Mrs Lucy Donnellan
Verified Buyer
“Nathan at holiday gems was brilliant helped us get a holiday sorted very last minute due to tui canceling ours the day before we was due to go we ended up booking Rhodes in Greece all sences nautical blue hotel Would definitely use again to book another holiday”
Holiday Gems 5 star review on 7th June 2022
Helpful Report
Posted 4 years ago
Mrs Debra Andrews
Verified Buyer
“First time of booking with this company I am so impressed will use again for sure .I got a great deal And excellent customer service a lot of holiday companies could learn from them”
Helpful Report
Posted 4 years ago
Mr JOHN Organ
Verified Buyer
“Pleased with booking but haven’t been given any information about the luggage allowance.”
Helpful Report
Posted 4 years ago
Mr George Mcclenaghan
Verified Buyer
“Very easy and quick to book holiday”
Helpful Report
Posted 4 years ago
Mr Isaac Ngwenya
Verified Buyer
“The service was excellent very efficient and would book with you again and again. A real classy act”
Helpful Report
Posted 4 years ago
GURTAK HAER
Verified Buyer
“Holiday price went up by 70 pounds from the advertised website. Richard was very helpful and managed to reduce it by 35 pounds. Not impressed by the company after paying extra 35pounds.Richard was outstanding.”
Helpful Report
Posted 4 years ago
Zehra Kocabey
Verified Buyer
“Very helpful”
Helpful Report
Posted 4 years ago
Shahbaz Mirza
Verified Buyer
“I booked a last minute holiday to turkey late at night. I got an email saying it will be 72 hours before an email. Then I get a call from a lovely chap Nathan who assured me he will book it as we speak for same price. I was relieved at the work ethic working the jubilee holiday how great he was handling my holiday. Holiday gems are lucky to have a great asset and member of staff in Nathan. I will defitnely book another holiday with holiday gems because of Nathan. Thank you Shahbaz a happy customer.”
Helpful Report
Posted 4 years ago
Mr Neville Louzado
Verified Buyer
“Booked a holiday to Rhodes for my partner and I. The booking process over the phone was straight forward and simple. Finn was extremely polite and friendly and genuinely cared about our interests. Would highly recommend HolidayGems!”
Helpful Report
Posted 4 years ago
Leon James
Verified Buyer
“Very helpful, far better than I was expected”
Helpful Report
Posted 4 years ago
Mr Marc Carroll
Verified Buyer
“Easy to secure the holiday that we wanted at the cheapest price by far”
Helpful Report
Posted 4 years ago
Mr James Trainer
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Jacqueline Becker
Verified Buyer
“Richard was very helpful”
Helpful Report
Posted 4 years ago
Anna Ferdenzi
Verified Buyer
“Darren was Very helpful on the phone and patient”
Helpful Report
Posted 4 years ago
Holiday Gems is rated 4.6 based on 2,797 reviews
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