Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,788 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent helpful staff”

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Posted 1 year ago

“Mark was swift and efficient. He gave an air of confidence and knowledge and got us booked up quickly. Great communication and a pleasure to deal with.”

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Posted 1 year ago

“Booked a holiday with Sam, she was very patient with me. She was polite and friendly, while remaining professional on each occasion we spoke. I cannot thank Sam enough for all of her help, a real credit to the company and will most certainly use this company for my next holiday.”

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Posted 1 year ago

“Stuart was incredibly efficient, and arranged a last minute trip very well indeed! Thank you!”

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Posted 1 year ago

“Little blip with the payment. But on calling, spoke with Samantha Mountfort who was so helpful and caring. She sorted it out with in minutes. Just to do checking in for flights and all ready”

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Posted 1 year ago

“Stuart from HolidayGems was very friendly and really helpful, thank you so much”

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Posted 1 year ago

“JAE was awesome on the phone to book a flight to Melbourne, return, from the UK. Very thorough and patient. Thank you”

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Posted 1 year ago

“I have dealt with Stuart, very helpful, slightly disappointed that the price wasn't the same as advertised on your Website and as someone who travels around 4 times a year this does put me off. Stuart walked me through everything.”

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Posted 1 year ago

“Stuart was profesional, extremely thorough, helpful and friendly.”

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Posted 1 year ago

“Stuart was great on the phone, sorted out my specific requirements when another company could not. We get a family holiday now, Thanks!”

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Posted 1 year ago

“Second time we have booked with Holiday Gems and I found them great value and a pleasure to deal with. Today I spoke with Stuart who was polite and efficient whilst confirming our holiday. Thanks Holiday Gems.”

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Posted 1 year ago

“Stuart was very helpful on the phone earlier.”

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Posted 1 year ago

“Stuart was incredibly helpful and resolved my query immediately, pleasure to deal with”

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Posted 1 year ago

“Spoke with Stuart on the phone confirming the holiday to Ibiza I booked, very nice guy managed to get me the price i had found online.”

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Posted 1 year ago

“The experience I have had today with Holidaygems has been fab. The price I was quoted on line did increase on confirmation but Martin, the Holidaygems agent, worked very hard to find me the best deal with no hard sell. Comparative prices from quote to confirmation with other holiday companies shot up by 40% at least. I am now looking forward to my holiday!!”

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Posted 1 year ago

“The process was very smooth”

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Posted 1 year ago

“Marc was brilliant on the phone and Made everything easy to understand”

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Posted 1 year ago

“Martin was great and explained everything, thank you ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Polite and friendly customer service. Chatted with Martin in holiday gems and he managed to find a better deal for myself than what was available. All in all would recommend holiday gems for a prompt and good response.”

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Posted 1 year ago

“Thanks to Finn for booking for us.”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,788 reviews