Home Hub Group Reviews

Name: Home Hub Group
Address: Unit 6 The Western Centre, Western Road,, Bracknell
Rating: 4.51

4.5 Rating 704 Reviews

96 %

of reviewers recommend Home Hub Group

Company Reviews

Questions

Metrics

4.5

Based on 704 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01344 595840

Email:

customerservices@homehubgroup.co.uk

Location:

Unit 6 The Western Centre, Western Road,
Bracknell
RG12 1RW

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Home Hub Group 5 star review on 30th December 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hassle free from start to finish good communication at all time . Chris Hibbert very professional and always kept us up to date on our order at all times. Everything relating to time and place went as planned”

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Posted 12 years ago

“Communication very efficient, if a little impersonal. I was concerned about fitting by a subcontractor but appears to have been OK (although I do have an issue with ease of locking - else you would have got a 10!)”

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Posted 12 years ago

“Very efficient”

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Posted 12 years ago

“Excellent service, excellent product and very helpful and informative staff.”

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Posted 12 years ago

“No problems whatsoever.”

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Posted 12 years ago

“friendly but efficient both from the sales and the fitters who left the site in an immaculate condition”

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Posted 12 years ago

“Customer service how it should be,very helpful,knowledgeable,plenty of communications.Will definately use again in the future.would of liked abit quicker for survey and fitting but overall excellent service. Keep up the good work.”

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Posted 12 years ago

“Very good service.”

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Posted 12 years ago

“i have bought windows from you in the past and i am always pleased with the service and your overall performance”

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Posted 12 years ago

“Very professional”

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Posted 12 years ago

“very helpful and efficient”

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Posted 12 years ago

“very good”

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Posted 12 years ago

“the fitter 'Paul' ( Pawel) and his 'mate' were excellent, polite, courteous and efficient, nothing was too much trouble. Trevor the engineer replaced a window and gave the same impression.”

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Posted 12 years ago

“Have no complaints at all. Excellant service.”

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Posted 12 years ago

“We had our survey carried out. All good. When putting in the door, the installer initially found it would only open 45 degrees wide. He put this down to the movement of the house and didn't see this as a situation that could have been foreseen. Expressing our concern he returned the next day and managed to ensure it was relatively in place. A month later one of the rods in the hinges popped out and the door shifted diagonally in it's frame. We contacted yourselves to mend it. Your second workmen took 15 minutes to shift into place and described the issue. He also improved the locking mechanism (we didn't know about this) so that the draught excluders and more tightly in place, reducing the amount of lost heat. Therefore we had one poor and one good experience. Since raising the problem I am more at ease with the service you have enabled. Time without any further issues will give us confidence to consider using your services in future. Thank you.”

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Posted 12 years ago

“the fitter turned up 1 1/2 hours late owing to not being able to find the door panel at the depot. Another panel was used temporally. The fitter did a very good job and spent time showing my Mother who is 89 , how to lock and unlock the door. Now just waiting to hear about correct door panel”

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Posted 12 years ago

“Good”

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Posted 12 years ago

“good service, communication and efficient”

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Posted 12 years ago

“Site staff excellent, some delays with replacment damaged parts though.”

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Posted 12 years ago

“The fitters were great! Very friendly and conscientious. We are extremely pleased. Thank you very much.”

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Posted 12 years ago

Home Hub Group is rated 4.5 based on 704 reviews