HomesDirect365 Reviews

Name: HomesDirect365
Address: Unit G4 Skippers Lane Industrial Estate, Middlesbrough
Rating: 3.35

3.4 Rating 487 Reviews

59 %

of reviewers recommend HomesDirect365

Company Reviews

Questions

Metrics

3.4

Based on 487 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Email:

sales@homesdirect365.co.uk

Location:

Unit G4 Skippers Lane Industrial Estate
Middlesbrough
TS6 6UR

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HomesDirect365 1 star review on 29th January 2025

George Parkinson

HomesDirect365 1 star review on 24th August 2023

K Wilkinson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mirrored tables arrived promptly with plenty of advance warning when they were due to be delivered. They were exactly like their picture on the website and were very straightforward to put together. They now have pride of place in my bedroom and add to the overall elegance of the room”

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Posted 7 years ago

“I was delighted with my order from HomesDirect - Customer services were very helpful when I contacted them about my deliver, the driver was very polite , and I love my furniture.”

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Posted 7 years ago

“Worst furniture on the market. Worst furniture company. First of all delivery was 6 weeks late from promised date, delivery date has been changed few times using all sorts of excuses. Finally then furniture arrived I was shocked after I unwrapped it. The quality of materials was terrible, every single item been damaged or has defects. Antique French stile bed got nails sticking half way out, some wood been treated with some toxic paint, smell is unbelievable, some legs are broken, got feeling what somebody drunk build it up, how the hell something like that can pass quality control and end up on the British market!!!! White mirrow frame arrived damage, yellow glue spots are every few inches apart! Bed side tables finishing is very rough. The chair was a total joke, after I've sit on in the first time the glue between material and frame come of in few places. AVOID this company if u can, don't be fooled by nice pictures on the website, the staff you will receive will be total crap and not fit for purpose. This company haven't got showroom for a reason! Safe you time , money and nerves . AVOID them!!!”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“QUICK, FAST DELIVERY AND AMAZING GOOD QUALITY PRODUCT. MY DRESSING TABLE LOOKS SO ELEGANT AND BEAUTIFUL AND TURNED OUT TO BE EXACTLY WHAT I WAS LOOKING FOR. VERY HAPPY! MARYAM WEB69586”

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Posted 7 years ago

“Dressing table is really posh, well made and at a really good price.”

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Posted 7 years ago

“Love the furniture, brilliant service. Will be purchasing again. Thank you”

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Posted 7 years ago

“Efficient service and goods of a high quality and a very good price.”

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Posted 7 years ago

“Good delivery service packaged well very pleased with my tv unit looks perfect in my living room Very pleased Leokadia Porter”

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Posted 7 years ago

“I purchased a dressing table and it was perfect; a very beautiful dressing table that looked even better in person. Homes direct showed lovely service, calling to confirm a delivery slot and ensured my satisfaction after delivery.”

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Posted 7 years ago

“I was kept informed by email and mobile and my goods arrived as agreed. The delivery guys were polite and efficient.”

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Posted 7 years ago

“Friendly and helpful staff. Beautiful products”

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Posted 7 years ago

“WEB69139 reference. The whole process was a dream. Found the items we liked and the price was excellent. Easy ordering procedure with paypal payment making it so simple. Delivery was excellent with accurate information regarding delivery date and time. All in all super company to deal with.”

Helpful Report

Posted 7 years ago

“Reference: WEB69259 From start to finish I was impressed with the service HomesDirect365. From an initial failed attempt with the order I was contacted and supported to help remake the order. I was then given regular updates on the progress of the order including a great phone call where I was asked "when would be best" for me to receive the order. This allowed me to choose a time that suited my diary. The delivery driver informed me of his approximate arrival time and was polite and helpful when it came to bringing the item into our new home too. I've since recommended many others to use homesdirect365, not just because of the high quality product, but because of the high quality service I received from the off. Thanks again.”

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Posted 7 years ago

“The product was amazing quality and was delivered by a friendly driver. I love my chest drawer!”

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Posted 7 years ago

“My Venetian mirror is absolutely beautiful, I have bought other pieces over the years and would highly recommend Homes Direct. Only wish would be to have them sooner, but well worth the wait”

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Posted 7 years ago

“The order came through quickly and I am delighted with the service I received. Would highly recommend.”

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Posted 7 years ago

“I ordered the Florence t.v unit and it is absolutely stunning,I am so happy with it,will definitely be ordering again from this company,delivery was fast and friendly HOMES DIRECT is a definite 5 star”

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Posted 7 years ago

“Worst company ever, delayed delivery by 4 months and then lied and changed their terms and conditions so they don't have to compensate me. Avoid at all costs”

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Posted 7 years ago

“Good item Good time delivery Came well packaged”

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Posted 8 years ago

HomesDirect365 is rated 3.4 based on 487 reviews