Honors Graduation Reviews

Name: Honors Graduation
Rating: 4.76

4.8 Rating 2,956 Reviews

94 %

of reviewers recommend Honors Graduation

4.8

Based on 2,956 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

8018522339

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Honors Graduation 5 star review on 12th April 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 6 months ago

“The sizes seem a bit off. I ordered a 51 and ended up selling it to a friend and ordered a 48. I am 5'8.”

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Posted 1 year ago

“I was really disappointed in the quality of the stoles I purchased. They are coming apart at the top seam. I don't have time to get new ones but I'm not sure I will order from your company again.”

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Posted 2 years ago

Hi Michelle, thank you for your feedback. Please let us know if you would like a refund or replacement of your damaged stoles. Also, would you mind sending us a picture? It's possible that what you are talking about is just the hole in all stoles that they are turned inside in from after being sewn. Thank you! David

Posted 2 years ago

“The sizes we ordered were out of stock and we needed to quickly choose alternative sizes. This was a disaster as the gowns were to big for some of our students.”

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Posted 2 years ago

“took longer than expected”

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Posted 2 years ago

Hi Juan! Thank you for your feedback! I looked up your order and I see that you selected the standard shipping which is about 4-6 business days. We shipped your order on the day it was received Nov. 16th and it arrived to you by Nov. 22nd. For your future reference, we do have expedited shipping options available on our website for a quicker shipping experience. Please contact us directly if you have any further questions and have a great day!

Posted 2 years ago

“Speedy delivery”

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Posted 2 years ago

“The print was smaller than expected, and all the script letters in the name are separated instead of connected like in cursive.”

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Posted 2 years ago

“They came torned”

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Posted 2 years ago

“After a few days i was informed that the stole could not be completed. Created a bit of a hassle trying to get it done elsewhere.”

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Posted 2 years ago

“I ordered 5 tassels total. All five arrived timely; however, two of them were defective. The two defective tassels had strings that were too short for the tassel to hang properly from the cap and they were also cut in half at the tip of the string. I was very disappointed!”

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Posted 3 years ago

Hello! Thank you for bringing this to our attention. I have sent you an email directly so we can get this taken care of for you. Have a nice day!

Posted 3 years ago

“A little overpriced. As of this message I still have not seen my order, it’s been over a week. Very slow delivery.”

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Posted 3 years ago

Thanks for the feedback! It looks like your order shipped out the same day it was placed and arrived 11 days later. Although many packages are arriving on time, we do have to rely on third party shipping solutions for delivery. That has been a bit less reliable than usual due to COVID and holiday strains on shipping. Hopefully the delay did not cause too much trouble. For our part, we can say your tracking information will confirm the package was scanned by USPS at 7:13 am the morning after your order was placed. If there is still an issue with your package, please let us know and we will be happy to send a replacement.

Posted 3 years ago

“Order was not received on time.”

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Posted 3 years ago

Hi Mary! Thanks for the feedback! It looks like your order was shipped the day the order was placed, but there was some sort of holdup for seven days in a USPS facility in Boise, ID. Unfortunately, we do have to rely on shipping providers to ensure delivery, and with recent events, there have been quite a few issues with the USPS. If you are unable to use your item, just mark the unopened package as "return to sender" and we will refund it when it arrives back at our warehouse.

Posted 3 years ago

“You guys probably shouldn’t be asking for reviews right now. I paid the extra 25 dollars to receive the sashes faster. Still had to wait an entire month before receiving the sashes. The graduation had already past 3 weeks prior. I get it. Covid. But don’t have the option for faster shipping if you guys are going to take a month to make the sash.”

Helpful Report

Posted 3 years ago

Hello! Thank you for your feedback! I was able to look up your order. The order was placed on 6/9 and shipped to you on 6/19, it only took 10 days for us to complete the custom stoles for you. The website also does state that our turnaround is 1-3 weeks for custom stoles to be made, the 2-day shipping you selected doesn't begin until the order ships out. I did also take a look at the shipping, which was delayed within UPS after the order left our building, in which case I have gone ahead and refunded your shipping cost. If you have any other questions or concerns, please feel free to reach out to us directly.

Posted 3 years ago

“The sleeves are so short”

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Posted 3 years ago

“Not all of my items was shipped the way I wanted. Customer service was not helpful at all.”

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Posted 3 years ago

“I there were two cords missing in the order”

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Posted 3 years ago

Thanks for letting us know! We've gone ahead and sent replacements out.

Posted 3 years ago

“I regret ordering from here my daughter couldn't even wear it also”

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Posted 3 years ago

Hi Yulanda! I'm sorry to hear that! I'd be happy to help you further, I'll go ahead and send you an email to see how best we can be of help for you!

Posted 3 years ago

“Arrived late when I had 2-3 day shipping!”

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Posted 3 years ago

“Took longer than expected wait time to receive the cap and gown. The 2020 tassel didn’t look how it did in the photo. I paid for expedited shipping and it still took a long time”

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Posted 3 years ago

“Way to small”

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Posted 3 years ago

Honors Graduation is rated 4.8 based on 2,956 reviews