Honors Graduation Reviews

4.8 Rating 2,890 Reviews
94 %
of reviewers recommend Honors Graduation
4.8
Based on 2,890 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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8018522339

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Everything smells musty and dirty
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Posted 2 months ago
Nothing has arrived yet
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Posted 4 months ago
I do a refound and i don’t get my money back
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Posted 4 months ago
How is it that we cannot get refunds options to clothes that we are not sure if it fits correctly or not?? And then no free shipping either.
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Posted 5 months ago
The pink honors cords were much skinnier than those ordered in the past, they smell very musty, 2 of my 10 had ripped shreds on the rope and one's end completely came apart during graduation. Gah. Will not order again.
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Posted 9 months ago
I absolutely hated my product I received and will never order from this company again
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Posted 10 months ago
My package was delivered to the wrong location and were soaked from the rain (I only got them back because the location opened the package and called me). The replacement I got had the wrong number of items. It took three deliveries to get the right order
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Posted 10 months ago
I still have not received my order. A check was sent last week.
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Posted 11 months ago
We have been using your company for several years. We were disappointed that it appears you have changed to a lesser quality product. Cord colors that used to be shiny and vibrant are now dull and drab. This year's cords look cheap compared to previous years. Very disappointed.
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Posted 11 months ago
I never received the package but still got billed for it.
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Posted 1 year ago
Hi Jeremy, I have looked into the tracking of your order and it seems to be stuck. I will ship the order out again today. You'll receive new tracking information.
Posted 1 year ago
I am still awaiting a refund
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Posted 1 year ago
Didn't even receive the cord, they sent it to the wrong address despite being given the right one. It's not even worth trying to reorder
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Posted 1 year ago
We placed an order for the honor cords but the cords did not arrive. Your company credited the money back to us. We were disappointed with the service and the graduates did not receive the cords in time for the graduation ceremony.
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Posted 1 year ago
I ordered my stuff way in advance and I won’t get it until the day of graduation. There has been no correspondence with me through Honors Graduation, it has all come through my school because my entire cohort had the same issue as me.
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Posted 1 year ago
Hello! Thank you for feedback. Your order is for a custom master's gown and the invoice does say there is a production time of 60-90 days, the order was placed at the beginning of April. We had been in communication with your school about the production times previously to these orders being placed and we had let the school contact know that we would do everything we could to get these done on time given that the orders were placed with only about 6 weeks to get them done. Now with that being said, we are expecting to have the gowns ready to be picked up this week by the school contact, you will be receiving a shipping refund. If you have any further questions or concerns, please contact us directly and we will be happy to help as best we can.
Posted 1 year ago
The graduation stole looked like a birthday sash & didn’t even have the cut for the neck so it could sit on your neck properly.
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Posted 1 year ago
Hello! If you are unsatisfied with your order, you are welcome to send the stole back to us for a refund. Please contact us by phone or email and we can help you with this. Have a nice day!
Posted 1 year ago
They are slow and we still don’t have our graduation gowns and we graduate in a week.
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Posted 1 year ago
Hello! Thank you for reaching out to us today! Your order is for a custom master's gown and the invoice does say there is a production time of 60-90 days, the order was placed at the beginning of April. We had been in communication with your school about the production times previously to these orders being placed and we had let the school contact know that we would do everything we could to get these done on time. Now with that being said, we are expecting to have the gowns ready to be picked up this week by the school contact, you will be receiving a shipping refund. If you have any further questions or concerns, please contact us directly and we will be happy to help as best we can.
Posted 1 year ago
If I could leave 0 stars I would. The customer service and specifications for the stole were very unclear and hidden. They also took a long time to provide a refund for the order
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Posted 1 year ago
Hi Nina, I'm sorry you were dissatisfied with your experience. Thank you for the feedback. We do our best to communicate the limitations on a single custom stole. Such as a maximum of 2 logos and 15 inches of total design space. We emailed you promptly about this and you chose to have your order canceled rather than edit your design. We voided the transaction within an hour of you placing the order. We never actually received any money from your order to refund. I'm sorry if it took a long time for the money to get back to you. It may have been been some kind of bank issue. Thank you again for your feedback and congratulations on your graduation.
Posted 1 year ago
They did not send two shirts, then I had to buy at higher price point at the embroider. Reached out for a refund a week later they send me the shirts which was too late. Now they don't respond to emails for my refund and I have two shirts we can't use.
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Posted 1 year ago
Hi Gina, sorry for the frustration. As far as I can tell you have 2 orders from us for blank stoles and no orders for shirts. I'll reach out to you over email and see if we can get this cleared up. Thanks, David
Posted 1 year ago
I’ve never received my graduation cords.
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Posted 2 years ago
Hi there! We are sorry to hear you never received your cords. I will have someone reach out to you to help get this resolved. Have a great day!
Posted 2 years ago
I ordered two tassels with dates on both of them. One of the items was good but the other had a gold band around the tassel but the date was more of a rose gold color that did not match at all. I contacted you by phone and email and never heard back from your company. I guess I was not happy with your lack of response.
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Posted 2 years ago
Hi Edward! I'm sorry to hear this. I emailed you directly to see if we can get this straightened out for you. I hope to hear from you soon!
Posted 2 years ago
Honors Graduation is rated 4.8 based on 2,890 reviews