Honors Graduation Reviews

Name: Honors Graduation
Rating: 4.77

4.8 Rating 3,413 Reviews

94 %

of reviewers recommend Honors Graduation

4.8

Based on 3,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

8018522339

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Honors Graduation 5 star review on 12th April 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received the package but still got billed for it.”

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Posted 2 years ago

Hi Jeremy, I have looked into the tracking of your order and it seems to be stuck. I will ship the order out again today. You'll receive new tracking information.

Posted 2 years ago

“I am still awaiting a refund”

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Posted 2 years ago

“Didn't even receive the cord, they sent it to the wrong address despite being given the right one. It's not even worth trying to reorder”

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Posted 2 years ago

“We placed an order for the honor cords but the cords did not arrive. Your company credited the money back to us. We were disappointed with the service and the graduates did not receive the cords in time for the graduation ceremony.”

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Posted 2 years ago

“I ordered my stuff way in advance and I won’t get it until the day of graduation. There has been no correspondence with me through Honors Graduation, it has all come through my school because my entire cohort had the same issue as me.”

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Posted 3 years ago

Hello! Thank you for feedback. Your order is for a custom master's gown and the invoice does say there is a production time of 60-90 days, the order was placed at the beginning of April. We had been in communication with your school about the production times previously to these orders being placed and we had let the school contact know that we would do everything we could to get these done on time given that the orders were placed with only about 6 weeks to get them done. Now with that being said, we are expecting to have the gowns ready to be picked up this week by the school contact, you will be receiving a shipping refund. If you have any further questions or concerns, please contact us directly and we will be happy to help as best we can.

Posted 3 years ago

“The graduation stole looked like a birthday sash & didn’t even have the cut for the neck so it could sit on your neck properly.”

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Posted 3 years ago

Hello! If you are unsatisfied with your order, you are welcome to send the stole back to us for a refund. Please contact us by phone or email and we can help you with this. Have a nice day!

Posted 3 years ago

“They are slow and we still don’t have our graduation gowns and we graduate in a week.”

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Posted 3 years ago

Hello! Thank you for reaching out to us today! Your order is for a custom master's gown and the invoice does say there is a production time of 60-90 days, the order was placed at the beginning of April. We had been in communication with your school about the production times previously to these orders being placed and we had let the school contact know that we would do everything we could to get these done on time. Now with that being said, we are expecting to have the gowns ready to be picked up this week by the school contact, you will be receiving a shipping refund. If you have any further questions or concerns, please contact us directly and we will be happy to help as best we can.

Posted 3 years ago

“If I could leave 0 stars I would. The customer service and specifications for the stole were very unclear and hidden. They also took a long time to provide a refund for the order”

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Posted 3 years ago

Hi Nina, I'm sorry you were dissatisfied with your experience. Thank you for the feedback. We do our best to communicate the limitations on a single custom stole. Such as a maximum of 2 logos and 15 inches of total design space. We emailed you promptly about this and you chose to have your order canceled rather than edit your design. We voided the transaction within an hour of you placing the order. We never actually received any money from your order to refund. I'm sorry if it took a long time for the money to get back to you. It may have been been some kind of bank issue. Thank you again for your feedback and congratulations on your graduation.

Posted 3 years ago

“They did not send two shirts, then I had to buy at higher price point at the embroider. Reached out for a refund a week later they send me the shirts which was too late. Now they don't respond to emails for my refund and I have two shirts we can't use.”

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Posted 3 years ago

Hi Gina, sorry for the frustration. As far as I can tell you have 2 orders from us for blank stoles and no orders for shirts. I'll reach out to you over email and see if we can get this cleared up. Thanks, David

Posted 3 years ago

“I’ve never received my graduation cords.”

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Posted 3 years ago

Hi there! We are sorry to hear you never received your cords. I will have someone reach out to you to help get this resolved. Have a great day!

Posted 3 years ago

“I ordered two tassels with dates on both of them. One of the items was good but the other had a gold band around the tassel but the date was more of a rose gold color that did not match at all. I contacted you by phone and email and never heard back from your company. I guess I was not happy with your lack of response.”

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Posted 3 years ago

Hi Edward! I'm sorry to hear this. I emailed you directly to see if we can get this straightened out for you. I hope to hear from you soon!

Posted 3 years ago

“Still waiting on my order. Still Don’t know the status”

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Posted 3 years ago

Hi Josh! It looks like we got your order mailed out to you earlier this month, with substitutions. We apologize for the delay and inconvenience but we appreciate your patience! Please contact us directly if you have any other concerns or need anything else!

Posted 3 years ago

“Ridiculously cheap made...but we do get what we pay for!”

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Posted 3 years ago

“I didn't like the color! I am returning them. The customer service was amazing!! Thanks!”

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Posted 4 years ago

“I never received the stole nor my refund”

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Posted 4 years ago

Hi Jenna! Thanks for the feedback here! I was able to pull up your order and it looks like we did handle this internally with you directly and you had requested a cancellation after we contacted you regarding your order. I see that the refund was processed on May 7th and you should have seen that reflected back to you. If you have any other concerns, please contact us directly and we will be more than happy to help you out!

Posted 3 years ago

“The cords have an extremely foul smell to them. We tried to wash them and that didn't help.”

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Posted 4 years ago

“Terrible. I received the gown 2 hours after graduation on the other side of the country after paying 166 to overnight the cap and sash to myself without the gown. What a joke.”

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Posted 4 years ago

“They could not make my custom order. Because of family emergencies and machines breaking. Now i know that's something they cant prevent but it ruined my experience and i believe they should upgrade or have better maintenance on their machines”

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Posted 4 years ago

“overpriced junk”

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Posted 4 years ago

“I ordered my graduation stole and gown over a month ago and still have not received my order (although I graduate in two days). I was then on hold for over 2 hours to contact someone regarding my order and still have yet to hear back. Will NEVER order from here again.”

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Posted 4 years ago

Honors Graduation is rated 4.8 based on 3,413 reviews