“Gianfranco has been fantastic from start to finish and I have absolutely no hesitation in recommending him (in fact I already have, to at least two neighbours!). We all know that house moving is one of the most stressful things you can do, so you’re relying on good communication, honesty, helpfulness, empathy - all of which Gianfranco displayed. Most importantly, he actually listened to my requests, and guided without being pushy. On top of that, the marketing by Hortons was top notch, from the photos, video and viewings. Thanks Gianfranco, it’s been a pleasure working with you!”
“Gianfranco has been fantastic from start to finish and I have absolutely no hesitation in recommending him (in fact I already have, to at least two neighbours!). We all know that house moving is one of the most stressful things you can do, so you’re relying on good communication, honesty, helpfulness, empathy - all of which Gianfranco displayed. Most importantly, he actually listened to my requests, and guided without being pushy. On top of that, the marketing by Hortons was top notch, from the photos, video and viewings. Thanks Gianfranco, it’s been a pleasure working with you!”
“Amazing service from start to finish. Selling our beautiful house wasn’t an easy decision but Nicole made us feel so at ease with everything on a personal level. We will be forever grateful for the support that she gave. Sold in just 12 weeks hassle free always responded to any queries within the hour (if not minutes) would highly recommend Nicole and would most definitely use her again in the future.
Thank you for everything!”
“Nicole was amazing, regular updates, really informative, if we messaged her she got back to us very quickly, very professional but with the personal touch, we will be recommending Hortons to everyone we meet”
“We were on the buy side and Chris was on the sell side but we wouldn’t hesitate in recommending him to market a property. He was very personable and communicative and removed a lot of the barriers that we came up against with other estate agents. Thank you Chris, we’re so grateful and couldn’t be happier that you assisted in us securing our new family home.”
“Franco has been an absolute pleasure to work with, from our first meeting, to getting it on the market with AMAZING photographs and selling our flat within a matter of days of it being on the market. He’s put so much work into getting the sale through, even though it wasn’t always the simplest sale. He got it done!!
You smashed it, Franco! We‘ll be back when we’re ready for our next move that’s for sure!”
“It is my pleasure to highly recommend Gianfranco Paparozzi at Hortons. His understanding of people combined with an incredible business acumen has meant he has single- handedly enabled our family’s dream move. Starting with an inspirational marketing strategy, he skill fully led the most complex of chains- detail conscious - working tirelessly. Gianfranco has been THE vital factor EVERY step of the way. Thank you Gianfranco- you are amazing!! You made it happen!!”
“Great service and a helpful support.
Chris has been really excellent right from the beginning of our sale-journey , advising us on how to pitch our sale, highlighting sales features, guiding our pricing strategy, marketing our property and producing an informative friendly video for potential buyers to view. As a result we achieved a very quick sale!
Chris confidently managed our interactions with the buyers, legal reps and other estate agents…he advised us on how to manage the occasional ‘wobble’ that arose, encouraged our resilience and guided us through to the end.
Date of experience: 10 August 2024”
“Great service and a helpful support.
Chris has been really excellent right from the beginning of our sale-journey , advising us on how to pitch our sale, highlighting sales features, guiding our pricing strategy, marketing our property and producing an informative friendly video for potential buyers to view. As a result we achieved a very quick sale!
Chris confidently managed our interactions with the buyers, legal reps and other estate agents…he advised us on how to manage the occasional ‘wobble’ that arose, encouraged our resilience and guided us through to the end.
Date of experience: 10 August 2024”
“We have just completed a house purchase where Hortons were representing the seller. They have handled the whole process with professionalism, integrity and efficiency. Buying a house is a very stressful process and having such support is invaluable. Thank you Gianfranco and team, we could not have expected anything more.”
“We would 100% recommend Mark Taylor at Hortons. Prior to Hortons we had tried 3 different agents - unable to sell our property.
I cannot fault nothing about our experience with Mark from valuation to completion - he is honest and has brilliant communication skills which is we felt is key. We had a “what’s app” group where replies and any queries were always responded to quickly even in the evenings and at weekends.
Photos (very good!) / videos / social media marketing was great.
We were always kept updated with viewings and feedback given in a timely manner.
Mark supported us a lot in negotiating on our purchase and chasing the chain and progressing the sale. He went above and beyond with advice and support for us.
If you want to sell in Syston and surrounding areas and want a positive experience (and to sell!) definitely choose Hortons (Mark Taylor) - Thank you ⭐️”
“We would 100% recommend Mark Taylor at Hortons. Prior to Hortons we had tried 3 different agents - unable to sell our property.
I cannot fault nothing about our experience with Mark from valuation to completion - he is honest and has brilliant communication skills which is we felt is key. We had a “what’s app” group where replies and any queries were always responded to quickly even in the evenings and at weekends.
Photos (very good!) / videos / social media marketing was great.
We were always kept updated with viewings and feedback given in a timely manner.
Mark supported us a lot in negotiating on our purchase and chasing the chain and progressing the sale. He went above and beyond with advice and support for us.
If you want to sell in Syston and surrounding areas and want a positive experience (and to sell!) definitely choose Hortons (Mark Taylor) - Thank you ⭐️”
“We would 100% recommend using Hortons.
And in particular, our agent Emma Cavers.
We have used Emma’s services before and knew she was who we wanted to sell our house for us.
The package that Hortons offer is way more superior than the local high street agents we have used before.
Once Emma and the Hortons team launched the advert, we had lots of interest.
Emma really knows her stuff and has years of knowledge and expertise in the field. Not only that, she has a huge network and was able to talk to potential buyers before ours even went live!
Thank you for all of your help Emma!”
“For an agent who was selling a property to us and not for us, GianFranco has been super.
Stepping in and sparking a thread of communication with all agents and legal representatives was instrumental in moving forward what was a very prolonged, stressful and tricky chain.
Accurate and timely communication to us is of paramount importance - it was good to deal with someone with the same values.”
“Excellent from start to finish. High energy & positivity. Very proactive. Brilliant communication every step of the way. A smooth and painless sale. The WhatsApp group chat meant we could constantly be kept in the loop and get answers immediately- our best experience with an estate agent (we’ve sold a few!) highly recommend and will use Hortons again.”
“I was interested in buying a property which had been on the market for a while. I told the agent that I was looking at the property as an airbnb investment. The estate agent asked for final offers by a date which I made. The agent then extended the date to others and told me they accepted a lower cash offer to a family. However, I have now seen that the property is on airbnb. The estate agent took my idea and sold it to others and then lied to me about who it was sold to.
I feel let down. It's not nice when people aren't honest with you.”
“Franco has been nothing short of excellent. His eye for detail and desire to please his clients is faultless . He always responds to any queries promptly and his relaxed demeanour is constantly reassuring and gave me the confidence that everything was always being dealt with . Without doubt , the easiest house move experience I’ve ever had ! Thanks Franco x”
“From valuation to completion I cannot fault the dedication and expertise Gianfranco offered us. The photos and marketing were excellent and we always felt as though we were his only client with the timely responses and work ethic, would 100% recommend!”
“Really pleased with my experience with Hortons.
The marketing is smart and modern and you really feel the personal touch from Gianfranco.
The result was a good price, very soon after listing.
The whole process was made very easy. I would happily recommend them.”
