“Gianfranco was recommended to me by a friend and I’m so grateful he was.
From our very first meeting to the successful sale of our home, he was an absolute pleasure to work with. Gianfranco supported us every step of the way with advice, regular updates, and thoughtful guidance.
He struck the perfect balance between professionalism and warmth, making us feel both cared for and completely confident in his expertise.
From the outset, I knew Gianfranco would sell the house. He arrived at our first valuation armed with thoroughly researched market insights and an impressive understanding of both the local area and wider economic trends. He doesn’t just have his finger on the pulse, he brings heart, wisdom, and genuine insight to every stage of the process.
As an overseas seller, we relied on him to manage all the viewings and he handled everything with ease, efficiency, and care. Once we found the right buyer, the process became seamless and surprisingly enjoyable. What is usually a stressful experience felt smooth, supported, and even joyful.
Gianfranco is not only a consummate professional but a truly wonderful person to deal with. He makes you feel like you’re his only client and his top priority. He’s a breath of fresh air in an industry often weighed down by jargon and tired routines.
I wholeheartedly recommend Gianfranco, he’s the best of the best.
Thank you for everything.
Sally and Sertug”
“Gianfranco took us under his wing from the beginning and guided us through the whole process. We both sold and bought through Hortons, - we saw a house, put in an offer and within two weeks Franco had our house on the market too. The process was quick and smooth, and the communication was second to none throughout. It felt like he was as invested in us getting our move as we were, which was very reassuring especially as we were selling for the first time so were new to a lot of things. We would both highly recommend Gianfranco and Hortons!”
“Wow, what a brilliant personal service.
Giofranco was so helpful in all aspects of and his immediate response to any questions was very much appreciated .
Would not hesitate to recommend Hortons estate agents.
Thank you so much for your help and advice .
Mark Dawson”
“Natalie was excellent in the whole process of buying our new home she was constantly chasing solicitors to ensure the move went quickly and was on hand if we had any questions would definitely recommend Hortons”
“Emily and James were absolutely fantastic throughout the whole process. Friendly, approached and responsive to all questions we had and any help we needed. Cannot fault them at all!”
“Our experience with Hortons and in particular with partner agent Emma Gough has been nothing short of outstanding.
We first contacted Emma via Instagram, we had been following Hortons content for a while after a friend had recommended them when we decided to sell our house. We loved how Hortons were marketing properties and the fact that all of the partner agents were self-employed was desirable as we felt this would only bring motivation to secure a sale for us.
We were completely right and we are so glad we made the decision after meeting Emma.
Emma was warm, professional, engaging and supportive from the off and that support only magnifed as we got further into the house buying process.
It is easy to underestimate the stress that can be caused when moving house and looking back now I can't imagine not having Emma on hand to help us through. Emma's ability to communicate is exceptional and the genuine care she has for her customers is evident as she made us feel listened to and validated throughout.
I have already recommended Emma and Hortons to friends and if you are considering selling you wont regret choosing Hortons.”
“Despite working against a tricky backdrop, Gianfranco navigated a sale of my mother’s previous main property which was dated given my parents had owned it for 50+ years and found a buyer quickly at not a million miles away from the asking price. He kept us well informed throughout the whole process which was a stressful time for my mother given the passing of my father during the process”
“Wow. What a star Natalie holden is.. From first meeting I was impressed.. we went through every detail and her experience shone through and that's why I went with her and hortons. She's on top of every detail and keeps you informed at every stage. The whole Hortons set up is perfect and Natalie exemplified this with her dedication and commitment to this process. You are not a number but become part of the "family" to get your house sold.. Thank you soo much. John”
“Charlotte is THE most professional, efficient and personable agent we have ever dealt with. She had viewings for our property arranged within a day and we had an offer for the full asking price within a week. Outstanding! Apart from the incredible service, one the most notable features of our experience is that Charlotte actually listens. She took on board all of our questions and concerns and answered them fully. She was incredibly helpful and went more that the extra mile, which we are so grateful for. We would highly recommend Charlotte. She’s a rare breed and an absolute gem. Thank you 🙏”
“James @ Hortons Banbury was a pleasure to deal with hassle free any issues were dealt with nice easy going chap who knows what it takes to sell houses !”
“Natalie was amazing every step of the way in our house buying Journey! Very prompt with updates and her communication was top notch. Would absolutely recommend Natalie to anyone in the housing market.”
“From start to finish Thomas was transparent and communicated extremely well through the purchase of the property listed with Hortons.
We cannot thank Thomas enough for all that he did throughout what become a lengthy process, will most certainly be using their services in the future.”
“Couldn’t recommend Mark at Hortons enough, super lovely chap, very transparent and completely approachable, he was very quick with responses and clearly communicated when he would be away from office. 10/10 !”
“I can’t thank Natalie Holden of Hortons enough! After having a bad experience with two different local estate agents I approached Natalie and was a little sceptical when she informed me that she would provide me with a bespoke service to sell my house. Natalie has gone above and beyond all my expectations. Knowing I could contact her any time of the day or evening and and weekends was so helpful. She provided regular feedback and catch-ups, keeping me informed at all times. Thank you Natalie for all your hard work and positive attitude. I don’t know what I would have done without you x”
“Franco is the best estate agent we’ve worked with by far and we have moved a lot. We are so grateful to him for his patience and genuine interest in what we were looking for, ultimately leading to us finding our dream home. We wouldn’t hesitate to recommend him.”
“Charlotte was professional and helpful throughout the process. The photos were great and she undertook all the show rounds and sold our property on its first day of viewings. Highly recommend.”
“Thank you to Gianfranco for making my first selling experience so easy. He explained the process and kept me informed every step of the way. Gianfranco was friendly and approachable, and contactable whenever I needed him. His local knowledge was a huge bonus. The marketing of my home was excellent, including the amazing photographs that showed it off to its highest potential. Due to Gianfranco’s hard work, the sale of my flat set a new ceiling price for that block. I would definitely recommend Hortons and Gianfranco to everyone and would use them again, without a doubt.”
