“We had little success in selling our property until we met Gianfranco Paparozzi and Hortons. They were excellent and the house sold within weeks. We were given excellent advice and the whole process was stress free. I would highly recommend Hortons.”
“It has been an absolute pleasure to have Emma selling our parents property. She understood from the start how emotional this process was going to be for us and was so supportive throughout.
Once instructed the process was so easy and Emma took control of everything doing all the viewings and getting feedback straight after. Once an offer was accepted Emma kept in regular contact providing updates and answering any questions we had and the sale completed quickly and stress free.
Emma has been professional throughout and it has honestly felt like having a friend selling the house for us. We would 100% reccomend Emma if you are looking to sell your house.”
“Both Emma and Karianne were spectacular during our sales process, both responded quickly to messages from myself as well as from prospective buyers, which was frequently mentioned during viewings. This made the whole process run smoothly. I'm especially grateful for their reassurances during the whole process as a first time seller and they played a key role in the success of it all.”
“I would highly recommend this company!
After having my house on the market for four months with another agent, Hortons sold my property within a week.
The main factor is they carry out viewings on the weekends, people don’t book a day off work to view a property in the week, and a lot of agents don’t carry out viewings on the weekends.
Not only that they go above and beyond, the whole process was so quick!
Special thanks to mark.”
“I would highly recommend Hortons to anyone who is considering which estate agent to use in the sale of their home.
Our agent, Emma Gough provided an excellent and very professional seamless service.
Emma was very thorough and knowledgeable regarding the housing market and guided us through each process in the sale of our property.
Emma was very friendly and helpful at all times and responded quickly to any of our questions or concerns.”
“From the day I met Emma I knew that this lady knew her stuff. This process has been incredibly stressful at times with numerous challenges thrown our way and Emma has been the gentle hand hold I really needed. She has been accessible, confident, trustworthy, honest, assertive and kind. She has been the only person I have trusted and had full faith in from start to finish. She listened carefully to what I wanted and needed (a quick sale) and she has never let us down. Her consistency and passion makes her so well suited to her role and I could not recommend her more highly to anyone looking to sell a house going forward. Thank you so much Emma for working with us.”
“Eliot provided a no-nonsense & pragmatic valuation, got me two offers at the full asking price, and had the place sold within 10 days of going on the market. Communication throughout has been quick and clear, and couldn't really ask for a better service.”
“Couldn’t recommend Rachel enough. From start to finish, she kept us updated every step of the way and regularly checked in throughout the whole process. Her communication and support were amazing, and we couldn’t be happier with the service we received.”
“I recently sold my property and had the pleasure of working with Emma Gough throughout the process. From our very first meeting, Emma immediately made me feel comfortable and at ease, and I knew I had made the right choice.
Emma is absolutely fantastic — professional, approachable, and incredibly supportive from start to finish. She was always quick to respond and took the time to answer every question I had, no matter how small or repetitive, always with patience and reassurance. At no point did I feel like I was asking too much.
What stood out most was how genuine and personable she was; it felt more like speaking with a friend I’d known for years. Emma made the entire selling process smooth, stress-free, and easy to navigate.
I cannot recommend her highly enough and will certainly be recommending her to anyone looking to sell their property. She is an absolute star. ⭐
Thank you so much Emma 🤍”
“Well what can I say....i am soooo pleased I came across Emma viewing one of her properties! Not only have we brought one through her but after our own house falling through twice, I asked Emma if she would take it on. And she did!! 4 swift months and completion Day is here!!
ABSOLUTELY AMAZING From the word go! So supportive so knowledgeable and bent over backwards to get us through!
Would highly reccomend to anyone and would 1000% use if I was to move again!!
Thank you for everything you have done Emma! We are so excited for our new adventure thanks to you! X”
“I couldn’t recommend Rachel enough. She rented out my house within just a matter of weeks of it going online, and the whole process was completely stress-free from start to finish.
She was always punctual, professional, and so easy to communicate with, nothing ever felt like too much trouble. Rachel kept me updated throughout, answered any questions quickly, and was genuinely lovely to deal with.”
“Rachel at Hortons sold my £550k Converted Chapel this year. From the get go she was professional, enthusiastic and always available to do viewings and keep me informed on progress. Even when the sale went through and there where some complication's “ no fault of hers” she was on it on finding solutions and reassuring me. Will 100% be calling upon her services again in the future to buy or sell .. 5 star highly recommend her and Hortons ⭐️⭐️⭐️⭐️⭐️”
“Gianfranco has been the best person to sell our house by a long way! His genuine enthusiasm for houses is infectious. The video he did of our house was outstanding.
His communication at all times has been open and transparent. No 9-5pm rigid office times. No being passed between different people.
One professional contact from start to finish.
I could not recommend him highly enough. My only issue is I wish we could have bought a house from him, as well as sell one!”
“Emma and her team are a different kind of estate agents- they are all super responsive, always giving updates and make things so easy. Great experience from start to finish!”
