“Very good service from the start to finish, they left us in the loop with constant communication through out. Even after hitting minor hiccups they attacked them head on and got the sale completed. Highly recommend them.”
“Gianfranco has been brilliant in selling our house, it too a while, but we got a good outcome in the end.
The photos they take are very good, compared to some other estate agents we have seen on line.”
“Sat here writing this review in my new home still feels like a dream come true. Massive thank you to Gianfranco Papparozi from Hortons Leicester, he has changed my life for the better by facilitating my purchase which was made overly complicated and dragged out by 2 different jobsworth conveyancing firms (1 of whom failed to progress my purchase)- nearly 7 months from offer acceptance to completion.
Franco's communication is top class and he clearly has a passion for his work.
This man is a professional estate agent delivering good quality homes via efficient and effective means.
Would highly recommend Hortons, it's people like Gianfranco that keep the world moving.
10/10 experience could not have asked for any better to work with, I appreciate the vendors patience and empathy too.
Thank you, sincerely, from Ali (Pavilion Close)”
“Zoe was worth her weight in gold throughout our house move. From first meeting her to completion she was nothing but helpful, friendly and professional. Her knowledge, skills and meticulous eye for detail gave us complete confidence in her selling our home. Her USP as a personal agent was invaluable with regular messages to keep us updated at every step of the way to help reduce the stresses of a house move. The effort she puts in to chasing everything within the whole chain is incredible and we truly believe without her our house move wouldn't have happened. She was always there to clarify and reassure at every step of the way, working what feels like every hour of the day and night at times! We wouldn't use anyone else but her in the future.”
“We were really pleased with the service we recieved from Zoe, she was passionate got us a quick sale and her communication froim start to finish was excellent. She has really restored our faith in estate agents!”
“Franco launched our apartment for sale within 3 days of taking photos and a video tour of our apartment, he worked relentlessly to get offers after every viewing and always kept us updated with developments even on his days off, we exchanged and completed the sale of our leasehold apartment within 28 days of accepting an offer, If we decide to sell again, I would hire Franco in a heartbeat and would highly recommend you do the same.”
“Working with Franco while buying my first property has been great. His energy is infectious and his knowledge of the property and process was fantastic. I would 100% recommend.”
“Honestly it’s hard to sum up … Franco had been amazing after a very poor start with another estate agent .. Franco put my mind at ease and faith back into selling my flat . His knowledge and insight is second to none . Unfortunately I can’t give more than 5 stars as he deserves millions . Truly one of the best in fact the best . Thank you from the bottom of my heart for selling my flat .”
“Honestly it’s hard to sum up … Franco had been amazing after a very poor start with another estate agent .. Franco put my mind at ease and faith back into selling my flat . His knowledge and insight is second to none . Unfortunately I can’t give more than 5 stars as he deserves millions . Truly one of the best in fact the best . Thank you from the bottom of my heart for selling my flat .”
“We are in the process of selling a house with Gianfranco Paparozzi at Hortons and have been incredibly pleased with the service provided so far.
Gianfranco is friendly, professional and knowledgeable with a passion for the local area. The process of getting to Sold STC has been seamless. We moved from an initial consultation with him to Sold STC within three weeks.
The photographs and marketing for the property were high quality and keeping in touch has been so easy via WhatsApp.
He arranged a single day of viewings for prospective buyers, with follow-up viewings arranged where required. His process of checking the status of those viewing meant we were fully appraised of the merits of any subsequent bids that came in, which proved very useful to us when making our final decision.
It’s been a breath of fresh air to use an agent who works in this way. We wouldn’t hesitate in recommending him.”
“Mark Taylor at Hortons was an absolute pleasure to work with. His knowledge of the local area was superb and the advice was invaluable. From day1 , Mark picked up the keys and accompanied many viewings. Always called me back after every viewing and gave me the feedback. More importantly Mark got me the full asking price. So thank you Mark for all your hard work and brilliant negotiation skills. I would recommend Hortons Estate agent and their friendly professional staff to anyone . And the fares are very competitive too. I think one of the best and cheapest in Leicestershire and next to none in service.”
“We entrusted Zoe with the sale of our home and we are so glad that we did. She was professional from the moment we met. She took brilliant photos of the house and supported us through each stage. Thanks Zoe!”
“We entrusted Zoe with the sale of our home and we are so glad that we did. She was professional from the moment we met. She took brilliant photos of the house and supported us through each stage. Thanks Zoe!”
“We entrusted Zoe with the sale of our home and we are so glad that we did. She was professional from the moment we met. She took brilliant photos of the house and supported us through each stage. Thanks Zoe!”
“From our very first interaction to the final steps of our property journey, Gianfranco was an absolute beacon of professionalism and support. In an industry where patience and understanding are paramount, Gianfranco set a new standard, demonstrating an unparalleled level of dedication to our needs.
What truly sets Gianfranco apart is his remarkable availability. No matter the time of day or night, he was there to answer our calls, respond to our messages, and address any concerns we had with prompt and effective solutions. His timely and efficient communication made what could have been a stressful process, a seamless and enjoyable one.
Gianfranco’s approachability and friendliness never wavered. He consistently went above and beyond, showing genuine care in ensuring we secured not just any property, but the right property for us. His efforts to understand our needs and his determination to meet them did not go unnoticed. This level of personalised service is rare and incredibly valuable.
In closing, it's difficult to encapsulate just how grateful we are to have had Gianfranco guide us through our property search. His professionalism, patience, and unwavering dedication have not only helped us find our ideal home but have also set a benchmark for what we now expect from estate agents. We cannot fault Gianfranco’s approach in any way and wholeheartedly recommend his services to anyone looking to navigate the property market. With Gianfranco, you are in the most capable and caring hands.”
“If Carlsberg did estate agents … they probably still wouldn’t be a patch on Gianfranco.
There was a snarl-up at the bottom of our chain and Gianfranco was like a dog with a bone trying to sort it.
The whole saga lasted months, but throughout he was quick to respond, transparent and professional - but also easy-going and down-to-earth.
Plot twist: *he wasn’t even our estate agent*, but the vendors’.”
