“Emma Gough was very professional but with a personal touch, she kept us informed every step of the way and gave us advice when needed. As first time buyers we didn't know what to expect and Emma really put us at ease and was very approachable and easy to liaise with. Emma was so friendly and professional from the viewing right up to completion and was at the other end of the phone throughout, couldn't thank her enough!”
“From start to finish I could not fault James or Zoe and made my first time buying experience memorable and stress free as possible. Not only was Zoe available to answer all my questions the support she provided me from start to finish was amazing and I honestly would not of got through without her.
James from the start answer all my questions pre offer stage and explained all the finer details.
Would strongly recommend either of them.”
“First class professional Estate Agent in Emma Gough. She kept us informed every step of the way regarding the buyers . Emma has a polite and calm way of dealing with what was a complex situation and she kept everyone happy to the closing of this sale. Thank you Emma.
Katie and Sean”
“Thank you Emma Gough for a smooth transition from
Start to finish . You really helped us with our choice. Fell in love with the property straight away.
You were very supportive and helpful really appreciated all your help”
“James initially showed us round and was a great help, Zoe took over and was an absolute superstar helping speed the process along.
Very quick to communicate and always keeping us in the loop.
Would definitely recommend to anybody looking to buy/sell.”
“Excellent service from Hortons. Emma Gough kept me updated throughout the sales journey. Approachable and kind. Clear communication on potential buyers, organising viewings, taking me right up to the exchange date. Thank you, Emma. Highly recommended.”
“Gian, was a pleasure to work with. Highly professional, knowledgeable knows his markets and very friendly. As ours was a probate sale, Gian gave good advice about the timing of the sale. His handling of the viewings, was second to none. Ee were kept fully up to date in each step if the process, better than the communication from our solicitor. In the day we completed Gian was on top.of everything. I would not hesitate in recommending Gian and Hortons.”
“We felt very comfortable and in good hands with Zoe. Being first time buyers, it can be quite daunting, but she made us feel reassured and kept us in the loop throughout the whole process. We felt she went above and beyond, and nothing was too much trouble. We would 100% recommend her to friends and family in the future. Thank you so much Zoe! :-)”
“Zoe is the most committed, talented and amazing estate agent I've ever come across. She managed to sell our house within days of us seeing a house we wanted on Rightmove to enable us to offer asap. The photographs and videos taken of our house are amazing.The attention to detail in getting the shot was so appreciated. (E.g coming back on her day off to retake the garden photos as the sun had come out the next day) definitely lead to the huge amount of interest we had. We had 7 viewings booked back to back two days after our house went on which shows her talent. I had afew work colleagues moving at the same time and they even commented how I'd had come contact with Zoe in afew hours, keeping us up to date with offers and putting in offers, than they had had with there estate agent in the whole process. If we were to ever move again I'd be calling Zoe straight away as I'd have such trust in her to get us the best house price possible at speed aswell. Huge thank you to the incredible Zoe for your hard work!”
“Zoe was so helpful and attentive throughout the entire duration of our sale. We chose to go with Zoe after experiencing difficulties and resistance from other estate agents regarding our property which was under the government S106 scheme. Zoe immediately reassured our worries with her vast knowledge and experience of the S106, and went above and beyond to make sure the sale went smoothly. Zoe was always on the ball and would update us daily. Not only was Zoe exceptionally professional and proactive, but she was also extremely understanding of our circumstances and empathetic to both myself and ex partner. Zoe made what I was expecting to be the most stressful and difficult period of my life a lot more bearable and I can’t thank her enough! I would strongly recommend Zoe’s services to anyone selling their property.”
“If we could give more than 5 stars we would! Gianfranco was outstanding- super agent and could not recommend him enough. Clear communication, unbelievable worth ethic and commitment to doing the best for his clients.”
“Fantastic service from Eliot. Fully supportive on a complex situation, I would definitely recommend his services...always kept us upto date and we appreciated his patience and understanding. Also a very nice person.”
“We had struggled to sell our house with having it sat on the market for nearly 2 years with no luck. Then Franco came along and we sold within 6 weeks! Everything from start to finish was super smooth. Franco you are a legend and we cannot recommend you enough!!! You made our dreams of moving to LE2 come true THANK YOU!!
See you in the crad! Jess, Jack & Agnes x”
“Absolutely fantastic experience from start to finish. Our agent Mark Taylor was great from the point of initial listing but where we felt the real benefit was when things got a bit stressful and Mark’s chasing down the chain and excellent advice and support were invaluable. Not sure we would have completed on time were it not for his support.
Could not recommend more highly.”
“Really pleased we sold our house with Horton’s. From start to finish they were great. Natalie was our assigned agent and she was brilliant, from creative ideas to get interest in the property to really going that extra mile to get the house sale complete. Chasing solicitors and keeping us informed throughout the whole process. Thanks Horton’s & a special thanks Natalie”
“We were selling our home in Leicester and we dealt with Gianfranco. He was brilliant. He was open, honest and well organised when dealing with us. We were not in the UK most of the time the house was on the market and Gianfranco handled everything for us. Simple excellent.”
“We dealt with Gianfranco to sell our house. We were not in the UK for most of the time but Gianfranco was brilliant. He was well organised, open and honest with us. He handled viewings, potential buyers and slow solicitors with aplomb. If the buyer’s solicitor had been decent we’d have sold the house within 3 months, as it was it took 5. I honestly can’t recommend Gianfranco highly enough.”
“Gianfranco was excellent. The information he produced about our house was accurate and attracted potential purchasers. He found the right buyer for us and made a sale when other estate agents had failed to do so.”
“Our agent Gianfranco was absolutely amazing right from the start. Very enthusiastic, friendly and professional. He delivered what he promised.
Thanks to Hortons.”
