“For an agent who was selling a property to us and not for us, GianFranco has been super.
Stepping in and sparking a thread of communication with all agents and legal representatives was instrumental in moving forward what was a very prolonged, stressful and tricky chain.
Accurate and timely communication to us is of paramount importance - it was good to deal with someone with the same values.”
“Excellent from start to finish. High energy & positivity. Very proactive. Brilliant communication every step of the way. A smooth and painless sale. The WhatsApp group chat meant we could constantly be kept in the loop and get answers immediately- our best experience with an estate agent (we’ve sold a few!) highly recommend and will use Hortons again.”
“I was interested in buying a property which had been on the market for a while. I told the agent that I was looking at the property as an airbnb investment. The estate agent asked for final offers by a date which I made. The agent then extended the date to others and told me they accepted a lower cash offer to a family. However, I have now seen that the property is on airbnb. The estate agent took my idea and sold it to others and then lied to me about who it was sold to.
I feel let down. It's not nice when people aren't honest with you.”
“Franco has been nothing short of excellent. His eye for detail and desire to please his clients is faultless . He always responds to any queries promptly and his relaxed demeanour is constantly reassuring and gave me the confidence that everything was always being dealt with . Without doubt , the easiest house move experience I’ve ever had ! Thanks Franco x”
“From valuation to completion I cannot fault the dedication and expertise Gianfranco offered us. The photos and marketing were excellent and we always felt as though we were his only client with the timely responses and work ethic, would 100% recommend!”
“Really pleased with my experience with Hortons.
The marketing is smart and modern and you really feel the personal touch from Gianfranco.
The result was a good price, very soon after listing.
The whole process was made very easy. I would happily recommend them.”
“Zoe kept me updated all the way through the process of putting my bungalow on the market to completion stage. Would definitely recommend Hortons and Zoe to anyone.”
“Very good service from the start to finish, they left us in the loop with constant communication through out. Even after hitting minor hiccups they attacked them head on and got the sale completed. Highly recommend them.”
“Gianfranco has been brilliant in selling our house, it too a while, but we got a good outcome in the end.
The photos they take are very good, compared to some other estate agents we have seen on line.”
“Sat here writing this review in my new home still feels like a dream come true. Massive thank you to Gianfranco Papparozi from Hortons Leicester, he has changed my life for the better by facilitating my purchase which was made overly complicated and dragged out by 2 different jobsworth conveyancing firms (1 of whom failed to progress my purchase)- nearly 7 months from offer acceptance to completion.
Franco's communication is top class and he clearly has a passion for his work.
This man is a professional estate agent delivering good quality homes via efficient and effective means.
Would highly recommend Hortons, it's people like Gianfranco that keep the world moving.
10/10 experience could not have asked for any better to work with, I appreciate the vendors patience and empathy too.
Thank you, sincerely, from Ali (Pavilion Close)”
“Zoe was worth her weight in gold throughout our house move. From first meeting her to completion she was nothing but helpful, friendly and professional. Her knowledge, skills and meticulous eye for detail gave us complete confidence in her selling our home. Her USP as a personal agent was invaluable with regular messages to keep us updated at every step of the way to help reduce the stresses of a house move. The effort she puts in to chasing everything within the whole chain is incredible and we truly believe without her our house move wouldn't have happened. She was always there to clarify and reassure at every step of the way, working what feels like every hour of the day and night at times! We wouldn't use anyone else but her in the future.”
“We were really pleased with the service we recieved from Zoe, she was passionate got us a quick sale and her communication froim start to finish was excellent. She has really restored our faith in estate agents!”
“Franco launched our apartment for sale within 3 days of taking photos and a video tour of our apartment, he worked relentlessly to get offers after every viewing and always kept us updated with developments even on his days off, we exchanged and completed the sale of our leasehold apartment within 28 days of accepting an offer, If we decide to sell again, I would hire Franco in a heartbeat and would highly recommend you do the same.”
“Working with Franco while buying my first property has been great. His energy is infectious and his knowledge of the property and process was fantastic. I would 100% recommend.”
