Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,258 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

D Smith

A Collins

Hoselink 5 star review on 23rd April 2025

A Joy

1800

Anonymous

Anonymous // 01/01/2019

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“Excellent product, easy to use. Automatic hose return is great”

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Posted 3 months ago

“Their service and support is incredible”

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Posted 3 months ago

“Very happy with spray wand, plus very quick delivery”

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Posted 3 months ago

“I have been using sprayers for a few years ( I do a lot of watering) and have found they wear out. I've now changed back to using a brass nozzle and I'm very happy with the results.”

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Posted 3 months ago

“Not the best! Can’t attach hot and cold together”

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Posted 3 months ago

I am sorry your Hose Reel is not what you expected. If you would like to discuss in more details, feel free to call us on 1300 900 617. Kind Regards, The Hoselink Team

Posted 3 months ago

“Received a new hosereel (the 4th one for our property) and it was sadly faulty out of the box. The return/ replacement process was very easy and hassle free and the new one is perfect. Judging a company by how they deal with problems is in my view the best way as anyone can deal with “easy” but not every company can deal with “ issues” I would recommend the hoselink products any day ( otherwise we wouldn’t have gone back and purchased so many over the years)”

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Posted 3 months ago

“Love it just like the last, however when it retracts back in it sounds very clunky, is that the way it should be”

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Posted 3 months ago

“! I highly recommend their products and their customer service is outstanding!”

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Posted 3 months ago

“The hoses arrived very quickly and were packaged very safely. Installation into a brick wall was easy with the additional tools provided and the online support tutorials. Hoses work very well and the pressure is great. We wish the new covers were outalready for the new model as we want to protect them from elements the start. Our 30meter hose arrived with a broken part, however a replacement was already provided so we were able to fix quickly, but now we dont have that spare part. They are really cheap to order on the website though so its not a big deal.”

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Posted 3 months ago

“Great service when replacement parts are required, though it would have been nice to know that an adapter for “snap fittings” was available when I first purchased my hose reel 3 years (or so) ago.”

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Posted 3 months ago

“Prompt despatch.”

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Posted 3 months ago

“Ordered my hose and couplings but arrived damaged with holes in hose. Sent an email as per instructions and got instant reply. Was impressed with replacement policy and very pleased with entire outcome”

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Posted 3 months ago

“The hoselink products are of high quality and easy to use. No more fixtures popping off any more. I am now buying them for my son for his birthday. Hopefully a present that will last and last. Though I think they could improve their website by adding step by step instruction on assembling hose connections.”

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Posted 3 months ago

“Great product, good service.”

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Posted 3 months ago

“Great product . Installation efficient and quick . Thankyou”

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Posted 3 months ago

“Great quality product, long wearing, quick delivery and service, repeat customer”

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Posted 3 months ago

“The build quality and functionality of my new Hoselink products is outstanding - I couldn't be happier!”

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Posted 3 months ago

“The solar lights are of a much better quality than I have found elsewhere. I like the range of products that they offer.”

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Posted 3 months ago

“Purchased a metal hose reel box without hose included. Easy to assemble. I have deducted one star because the hose clamp was bent and therefore the join leaked. Had to go a buy another clamp - inconvenient. The box has certainly tidied up a hose mess at the side of the house. Neat and tidy and easy to use.”

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Posted 3 months ago

“-----------------------”

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Posted 3 months ago

Hoselink is rated 4.7 based on 1,258 reviews