Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.70

4.7 Rating 1,355 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,355 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 25th July 2025

I Kershaw

Hoselink 5 star review on 27th June 2025

Hoselink 5 star review on 25th June 2025

1858

Anonymous

Anonymous // 01/01/2019

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English

“Always polite and friendly service”

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Posted 6 months ago

“I received all that I ordered about 2 days after the order. It was all there, no worries”

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Posted 6 months ago

“My hose link evolve hose reel is leaking from inside”

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Posted 6 months ago

Hi Roger, Thank you for taking the time to provide your feedback. I'm sorry to hear that your Hose Link Evolve hose reel is leaking. This is certainly not the quality we aim for, and I understand how frustrating this can be. Please reach out to our customer service team at 1300 900 617 or hello@hoselink.com.au so that we can resolve this for you. Kind regards, The Hoselink Team

Posted 6 months ago

“Great product. Ordered a new spray nozzle and a referbish kit. both arrived quicky and as described”

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Posted 6 months ago

“Loving the Hoselink reel. Really neatens everything up and works like a charm. The Bluetooth timer with automation app is so good too! Works exactly as expected with no drips and no fuss. Exactly what I was looking for! I needed to return one item that wasn't appropriate for my yard and Hoselink had THE BEST customer service I've seen in a long time! Thank you Hoselink.”

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Posted 6 months ago

“Good quality, so I don't buy to much these days.99% of my gear is Hoselink.”

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Posted 6 months ago

“Hose reels, sprinkler, gardening products arrived in timely way, delivered to my door. Excellent service from customer support, products in a class of their own; great quality, innovative designs, easy to use. Thanks HoseLink”

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Posted 6 months ago

“Quality products, have using them for years”

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Posted 6 months ago

“Easy to handle”

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Posted 6 months ago

“I bought the gardening seat. It has been a game changer for me in the garden. Makes gardening so much easier.”

Hoselink 5 star review on 31st January 2025

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Posted 6 months ago

“the only disappointment is the hose connector with the shut off lever i have had two off these that have failed”

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Posted 6 months ago

“I love the Hoselink products. After 10 years of having the reel it is still by far superior to other brands and products. Effortless retracting with no fighting, swearing or cursing :) Previous products of other brands were so annoying and frustrating. Watering is a breeze.”

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Posted 6 months ago

“Thank you for the part”

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Posted 6 months ago

“Quality product and quality service. Highly recommend Hoselink nproducts.”

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Posted 6 months ago

“Good quality products that are better than the other name brand hoses and accessories.”

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Posted 6 months ago

“We love your product s. Always easy to use and assemble. Last well in the weather”

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Posted 6 months ago

“Excellent hose connector 👍”

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Posted 6 months ago

“Happy with the produck but more impressed with the service.”

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Posted 6 months ago

“The problem is that the watering products DO NOT LINK to the hoses fittings that I or most people have. when I first bought a Spray Gun I was astonished that it arrived without any means of connecting it to my hose, I had to go and buy a separate fitting. I liked the spray gun, good quality and useful spray patterns, so i bought a second one with an attachment. Imagine my surprise when that fitting would not connect to anything unless I then ordered and waited for another fitting for the hose from Hoselink which would then mean that none of my other products would attach to it. It's all in the name really HOSE- LINK, well it doesn't. It is a shame, the Hoselink products that I have are pretty good, I just don't appreciate being manipulated into Hoselink for everthing or having to buy attachments everytime on top of what are already expensive products to make Hoselink LINK!”

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Posted 6 months ago

Hi Stephen, Thank you for taking the time to write a review, it is greatly appreciated. It is our unique selling point as a business to offer an alternative to standard hose fittings, and the company started out by offering this new design of connectors. Our watering accessories are designed to be compatible with these connectors which is why they do not fit straight onto a standard how. I appreciate that this may be frustrating for you Our customer service team are more than happy to help you find a solution to adapt our accessories or your hose so that you can connect them, there are adapters which can help you to do this. You can get in touch with us on 1300 900 617 or hello@hoselink.com.au Kind regards, The Hoselink Team

Posted 6 months ago

“All working as it should be thank you”

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Posted 6 months ago

Hoselink is rated 4.7 based on 1,355 reviews