Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,264 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

D Smith

A Collins

1850

Anonymous

Anonymous // 01/01/2019

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“Very happy with our new hose and it arrived in great time.”

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Posted 6 months ago

“Top hose fittings never leak”

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Posted 6 months ago

“Our new hose reel is fantastic, we now have 4 of them around our garden, they make watering so easy”

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Posted 6 months ago

“good product”

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Posted 6 months ago

“Great service prompt delivery and as always excellent practical products.”

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Posted 6 months ago

“We wouldnt use any other product but hoselink”

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Posted 6 months ago

“I am happy with my string of lights...I have purchased another set and can't wait to see them hanging in my outdoor area. Good service and good quality.”

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Posted 6 months ago

“Absolutely love my hoselink products the quality and reliability are outstanding”

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Posted 6 months ago

“I've found the products of Hoselink to be great products and the company to be very helpful. I recently needed to have a sprayer replaced and a phone call was all that was needed to get to new sprayer in the post.”

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Posted 6 months ago

“Great customer service over many years”

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Posted 6 months ago

“Easy to shop with on line. Great products.”

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Posted 6 months ago

“Rewinds well, spray gun good but hose is very hard to pull out to water.”

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Posted 6 months ago

Hi there, Thank you for your feedback! We're glad to hear that you're happy with the rewinding feature and the spray gun. However, we understand that pulling the hose can be a challenge, and we apologize for any inconvenience this has caused you. Your satisfaction is important to us, and we appreciate your input as it helps us improve our products. If there's anything we can assist you with or if you have further concerns, please don’t hesitate to reach out to our customer service team. Kind regards, The Hoselink Team

Posted 5 months ago

“Happy overall thank you!”

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Posted 6 months ago

“Superb range of quality and durable gardening and outdoor products.”

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Posted 6 months ago

“I have used Hoselink products for close to 15 years and they are of the highest quality and utility not cheap but you get what you pay for.”

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Posted 6 months ago

“4 year old Hoselink was in need of repair. The company made it very easy and cost effective to return it for repair after which it was returned free of charge. I was most impressed with the service and efficiency.”

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Posted 6 months ago

“Great hose, extremely sturdy. Unfortunately not kink proof as I believed it was but still an excellent hose and strong fittings. Website is a little confusing as to what fittings I needed, etc but I think I finally figured it out.”

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Posted 6 months ago

“Didnt make it to the product, cancelled the order because of the amount of time had passed before sending it then got messed around for a refund. Certainly cannot recommend this place”

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Posted 6 months ago

Hi Jeff, I’m genuinely sorry to hear about your experience with your order and the refund process. It’s frustrating when things don’t go smoothly, and we appreciate you bringing this to our attention. Your feedback is vital in helping us improve our service. If there’s anything we can do to assist you further, please reach out to our customer service team. Kind Regards, The Hoselink Team

Posted 5 months ago

“Having some trouble with it winding back up and sometimes leaking in the reel does the hose have to be empty for it to roll back in properly? It seems to jump a roll in side the reel also makes it hard to pull out please help me”

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Posted 6 months ago

Hi Peter, I’m sorry to hear you’re having trouble with the hose reel. Our customer service team would be happy to assist you with this issue. Please reach out to us on hello@hoselink.co.au or 1300 900 617 so that we ca find a solution. Kind Regards, The Hoselink Team

Posted 5 months ago

“The product is well-engineered, and spares and replacementts are easily accessed on-line.”

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Posted 6 months ago

Hoselink is rated 4.7 based on 1,264 reviews