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Hoselink Reviews

4.7 Rating 1,424 Reviews
92 %
of reviewers recommend Hoselink
Company Reviews Product Reviews
85,014
 Metrics
4.7
Based on 1,424 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Hoselink Reviews
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D Lenihan
Verified Buyer
“I purchased a Hose Connector with Flow Control 12mm which was sent in a reverse configuration, to which HoseLink replaced. Now the replacement has pulled away from the screw making the unit inoperable. I was very happy with HoseLink a few years ago but for the price it's now seems like junk that is trading off it's once good reputation and name. Dissatisfied”
Helpful Report
Posted 9 months ago
Hi David, Thank you for taking the time to share your experience. We truly understand your frustration regarding the Hose Connector's issues. It’s certainly disappointing when a product does not meet your expectations, especially when you’ve had positive experiences in the past. We'd really like to assist you further and find a resolution to this matter. Please contact our customer service team at 1300 900 617 or hello@hoselink.com.au, and we will do our best to make this right for you. Kind regards, The Hose-Pro Team
Posted 9 months ago
Mr G Whiteley
Verified Buyer
“Excellent design , so simple to use Living off grid with tank water Hoselink saves water with no leaks or drips . It's wonderful !”
Helpful Report
Posted 9 months ago
M Prouten
Verified Buyer
“Hoselink are the only place I’ll buy all my gardening and lighting needs The customer service and product quality is exceptional and they are an Aussie owned and operated company !! The one stop Aussie shop”
Helpful Report
Posted 9 months ago
T Walker
Verified Buyer
“Great product & very helpful staff and the delivery was quick, would have no problems recommending Hoselink to anybody. Great service 10/10.”
Helpful Report
Posted 9 months ago
S Merriman
Verified Buyer
“Product is great but I can not understand why it was sent in three seperate shipments over a week apart”
Helpful Report
Posted 9 months ago
S Hathaway
Verified Buyer
“Even so close to Christmas, you managed to get my order here in very fast time. Thank you.”
Helpful Report
Posted 9 months ago
W COLE
Verified Buyer
“excellent products and fast efficent delivery”
Helpful Report
Posted 9 months ago
Y Handel
Verified Buyer
“Great products”
Helpful Report
Posted 9 months ago
L Dowie
Verified Buyer
“We liked our Retractable Hose Reel for our backyard so much we just bought another for our front yard. Easy to use, look good.”
Hoselink 5 star review on 20th December 2024
Helpful Report
Posted 9 months ago
R
Verified Buyer
“Not installed yet. Xmas present recommended by me to a friend. I have 2 already and haven't had any issues for years. Great product.”
Helpful Report
Posted 9 months ago
S Currie
Verified Buyer
“great product”
Helpful Report
Posted 9 months ago
D Evans
Verified Buyer
“I like the quality of the Hoselink products. They are long-lasting, the hose and sprinkler fittings don’t spring a leak and I have given them as gifts because I believe in the products.”
Helpful Report
Posted 9 months ago
P Eastaugh
Verified Buyer
“Having had one of the Classic reels for a number of years for the front garden, I replaced an old Gardena reel with the new Evolve model. It's fantastic - the effort required to draw the hose out is negligible compared with the old Gardena & it retracts much smoother. Looking forward to more years of service from this one.”
Helpful Report
Posted 9 months ago
J R Jennings
Verified Buyer
“We have 2 reels, & recently purchased 2 new spray heads. ( The 'town" water in our SE South Australian coastal village is very harsh. All products are brilliant, & we love to buy Australian. Highly recommended.”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Excellent customer service had a small issue with the solar lights Hoselink staff couldn’t do enough to help me problem sorted very happy customer Thank you Hoselink staff”
Helpful Report
Posted 9 months ago
G Warren Johns
Verified Buyer
“Good products”
Helpful Report
Posted 9 months ago
K ADAMS
Verified Buyer
“The Staff at Hoselink are so efficient and like their product, they are first class. I have been using their products for some years and conclude "if you buy a quality product" it keeps on going and going. Cannot recommend to highly.”
Helpful Report
Posted 9 months ago
M Bacon
Verified Buyer
“There is no doubt that these hose connectors are excellent. But, there are other weak points, I used an adapter which snapped at the threaded part rendering it useless. They are not cheap, so was rather disappointed.”
Helpful Report
Posted 9 months ago
I am sorry you have had these issues Mick! We pride ourselves on our products so it is disappointing to hear! If you ever have any problems with the connectors we always ask that you call us we will be able to check the warranty for you. Kind Regards, The Hoselink Team
Posted 9 months ago
M Rogers
Verified Buyer
“Quick delivery and great product. Still have an older version going strong with no leaks or kinks. System is reliable and new products still link into old system”
Helpful Report
Posted 9 months ago
R Bradbery
Verified Buyer
“I have used hoselink products for years and found them very effective and very good products.”
Helpful Report
Posted 9 months ago
Hoselink is rated 4.7 based on 1,424 reviews
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