Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,261 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

D Smith

A Collins

Hoselink 5 star review on 23rd April 2025

A Joy

1800

Anonymous

Anonymous // 01/01/2019

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“Use many products always happy with our purchases”

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Posted 5 months ago

“I was given a Hoselink hose reel for my 60th birthday and it is getting well used. I had a minor issue with the hose but was rectified very quickly I love the fact that it is Aussie made and the quality and service is second to none”

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Posted 5 months ago

“Highly recommended by a friend and has met all my expectations. So good we've bought another one for our son for Christmas.”

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Posted 5 months ago

“Fantastic company with fantastic products and service”

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Posted 5 months ago

“Had a problem with one of the items purchased,rang customer service for advice a new item was sent out the next day , Excellent service no complaints great products Thank you.”

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Posted 5 months ago

“This welder is really good, being elderly with a dodgy back. I can now do a bit of weeding without bending. Works very well”

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Posted 5 months ago

“Your hoses are great they don't kink. A 30 m hose that kinks is annoying I have swapped my hoses to hoselink.”

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Posted 5 months ago

“I bought my first hoselink reel about 6 years ago and have never had a problem with it. Other brand named reels have failed one way or another and are gradually being replaced. We now have 3 Hoselink reels on our small hobby farm and expect to replace the remaining 2 non-Hoselink reels this year. Yes, they cost more than your standard run of the mill reels, but once installed you never have to fight with them or replace them.”

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Posted 5 months ago

“As you can see by my profile I have purchased alot of hose link stuff. Alot of it is very very good. I have just bought and replaced my hose reel after 2 years, the new one isnt very good either to be honest, it struggles to wind back up and take the 30M hose. I love the website, the product style ete but I have had a few issues here and there.”

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Posted 5 months ago

Good afternoon John, I am sorry to hear that you are having retraction issues with your new 30m hose reel. We pride ourselves on the quality of our products and therefore want to help get this resolved for you as soon as possible. Please reach out to our team on 1300 900 617 or hello@hoselink.com.au so we can look into this for you. Kind regards The Hoselink Team

Posted 5 months ago

“I love this tool. Weeds are gone so easily. I got my grandson earning pocket money and we thought it was really great - he had a wonderful time lifting weeds!!! Who would have thought :-D”

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Posted 5 months ago

“They do not retract very well. I bought two, average I thought”

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Posted 5 months ago

Hi Lisa, Thank you for taking the time to share your thoughts. We're sorry to hear that you're having trouble with the retraction of the hoses you purchased. We aim for our products to meet high standards, and we appreciate your feedback on this. It sounds like there may be an issue with your reels if the retraction is not as smooth as desired. Please give us a call at 1300 900 617 and we would be happy to assist you further. Best regards, The Hoselink Team

Posted 5 months ago

“Excellent quality and very aesthetic!”

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Posted 5 months ago

“My Dad loves his hoselink this hoselink number 2”

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Posted 5 months ago

“Quality products, fast delivery.”

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Posted 5 months ago

Hi Lucy, Thank you for your fantastic 5-star review! We're delighted to hear you’re pleased with the quality of our products and the speed of our delivery. Your feedback means a lot to us, and it’s wonderful to know we’re meeting your expectations. Best, The Link Team.

Posted 5 months ago

“Excellent quality fast delivery.”

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Posted 5 months ago

“Total quality! Replaced another split hose with ome that won't.”

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Posted 5 months ago

“I replaced the connectors as I got drenched every time I watered as they leaked profusely. I then put new connectors on and can’t stop the fitting blasting off the hose. Expensive and still no use.”

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Posted 5 months ago

Hi Faye, I’m sorry to hear you’re experiencing issues with the connectors. It’s surely frustrating to deal with leaks and fittings that don’t hold. Your feedback is important to us, and we appreciate you sharing your experience. If you haven't already, please reach out to our customer service team at 1300 900 617 or via email at hoselink@hoselink.com.au. They would be happy to assist you and help find a solution. Kind Regards, The Hoselink Team

Posted 5 months ago

“I have Hoselink all over ny gardens and lawns. Love the stuff. Recently I purchased a pair of new flow-control connectors but ordered the wrong size (12mm instead of 14mm). I asked if I could return the 12mm and get the 14mm. Hoselink simply sent me the 14mm products at no cost. They did not even ask me to return the 12mm connectors. So, I'll give them to my 12mm neighbour. Great service from a great company with a wonderful product. If only more companies were like Hoselink.”

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Posted 5 months ago

“very happy with new hose - much lighter - easy to use”

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Posted 5 months ago

“Our first one lasted over 15 years and is still useable but stiff. Great products.”

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Posted 5 months ago

Hoselink is rated 4.7 based on 1,261 reviews