Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,261 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

D Smith

A Collins

Hoselink 5 star review on 23rd April 2025

A Joy

1800

Anonymous

Anonymous // 01/01/2019

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“Excellent product's recommend to everyone Excellent quality and service”

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Posted 5 months ago

“Products quality is excellent. Service and staff knowledge also excellent.”

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Posted 5 months ago

“Fits onto my brick wall adjacent to the tap easily. The hose pulls out as expected and retracts well. The 30 metre lenght is idea for my back garden. The fittings and sprayer are of good quality and work well. The only down side I see is sometimes, after I,ve turned the water off at the tap, water appears to drip from inside the unit onto the ground, which I find a little annoying.”

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Posted 5 months ago

“Excellent products and first-class support”

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Posted 5 months ago

“Great products”

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Posted 5 months ago

“I purchased a Sprayer and Lawn Fertilisers package and applied and the lawn is getting greener. Good product and keeps a measured amount of Fertiliser to be applied. Also purchased a Jet Blaster to remove Bird Droppings from concrete areas which have been messed on.”

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Posted 5 months ago

“We are happy and satisfy with the quality”

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Posted 5 months ago

“Works very well but not happy that the spray head had to be replaced after five years because the handle spring stopped working, also the flow lever has broken and also needs replacing. I expected longer life at the price.”

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Posted 5 months ago

Hi Lawrie, Thank you for your feedback! I’m sorry to hear that you’ve had to replace the spray head and that the flow lever has broken. We strive for quality and durability in our products, and I understand your disappointment with their lifespan, especially at the price point. Your insights are valuable to us, and we’ll take them into consideration as we continue to improve our products. If you’d like to discuss further or need assistance, please don’t hesitate to reach out to our customer service team. Kind Regards, The Hoselink Team

Posted 5 months ago

“It would be helpful if there was a swivel on the spray gun attached to the retractable hose rather than just the spray gun that came as our extra order.”

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Posted 5 months ago

“Excellent communication and products.”

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Posted 5 months ago

“I purchased Hoselink for my elderly parent with great disappointment to find out only after the fact that it does not work with any existing connections. Cannot connect up sprinklers, weed n feed sprays, gurney etc I believe this fact should of been clearly advertised before purchase”

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Posted 6 months ago

Hi Lisa, I’m really sorry to hear about your disappointment with Hoselink's compatibility. I understand how frustrating it must be to realize that the product doesn’t connect to your existing equipment. However, we do sell an adapter just for this reason called the Click-on Adapter Set. https://www.hoselink.com.au/collections/adapters We strive to provide clear information about our products, and your feedback highlights an important area we can improve on. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team. Kind Regards, The Hoselink Team

Posted 5 months ago

“Top quality products backed up by a 1st class company.”

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Posted 6 months ago

“Delivery was quick and gods were well packages. I ordered 4 seprarte articles. All were as described, high quality and most importantly performed as expected. Really impressed with the solar lights.”

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Posted 6 months ago

“Very pleased with my purchase. Delivered on time and securely packed..”

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Posted 6 months ago

“Excellent customer service!”

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Posted 6 months ago

“Love my Hoselink products. I have hoses and shears but my most favourite are my new lights! If only I had known earlier! My house looks amazing from the street and my garden is now shining, Hank you Hoselink 😃”

Hoselink 5 star review on 22nd November 2024

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Posted 6 months ago

“I ordered a new 30mt hose reel kit from Hoselink. The delivery time was great only a few days and live on the Westcoast so that was great. The kit is very well package and that surprized me on how well it was protected. Installed the new reel and was a breeze to operate. It dose what it says online and well worth the money.”

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Posted 6 months ago

“Reduce the minimum spend for dree postage!”

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Posted 6 months ago

Thank you for taking the time to leave a review! I am sorry you had this issue Christopher, we are usually flexible if you have done a recent order if it is a small part with the shipping. Please next time get in touch and we can see what we can do for you. Kind Regards The Hoselink Team

Posted 5 months ago

“Love hoselink”

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Posted 6 months ago

“Very easy to deal with, replaced faulty items without hesitation, would recommend to anyone, thank you Hose Link”

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Posted 6 months ago

Hoselink is rated 4.7 based on 1,261 reviews