Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,261 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

D Smith

A Collins

1849

Anonymous

Anonymous // 01/01/2019

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“The best available hose retraction system, hoses, and fittings. They work, don't leak, don't fail. What more would you want.`”

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Posted 6 months ago

“Very Happy with the product practical and well made”

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Posted 6 months ago

“Very good service to customers.”

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Posted 6 months ago

“The solar lights are great and I hope they last longer than the "cheap" ones. So far, so good.”

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Posted 6 months ago

“Great quality products, would highly recommend.”

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Posted 6 months ago

“Reopen your store. People need to touch and feel before you buy.”

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Posted 6 months ago

Good afternoon, We are sorry to hear that you are disappointed that we have closed our store. We took the decision to close during the COVID-19 pandemic. We pride ourselves on the quality and extent of information and resources we have on our website to support customers. This includes full descriptions and specifications, photos and videos to help customer see exactly what the products look like and answers to Frequently Asked Questions. We would also say that our team are always here to help and answer any questions you have if you wanted to reach out to us on 1300 900 617 or at hello@hoselink.com.au. Kind regards The Hoselink Team

Posted 5 months ago

“They are for Christmas presents, however my son has elected to use his before Christmas. He's impressed with the product, although we've since had to order 3 x adaptor kits, as we didn't realise you can't just plug them into existing sprinklers.”

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Posted 6 months ago

“My orders are always satisfied quickly and the products are reliable and durable”

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Posted 6 months ago

“The hose reel and solar lights are excellent”

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Posted 6 months ago

“Had one of our Hoselink hoses that was quite old get caught up so it wouldn't release from the unit when pulled. I tried unsuccessfully to dismantke the unit but was told if I sent it back Reply Paid to Hoselink with a one off $30 fee it would be fixed and returned or replaced with another second hand unit. True to their word the hose was fixed and sent back to me with no additional charges. Amazing ! What an incredible Australian company ! Would recommend Hoselink to anyone wanting to purchase a reliable and sturdy garden hose. Many thanks !”

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Posted 6 months ago

“Received my hose in record time. Easy to install and good instructions provided. It is fairly stiff to pull out from the hose container but otherwise I'm happy with it.”

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Posted 6 months ago

“Bought solar lights for the garden and straight from the box they all worked except for one. Hoselink were slow to respond to my message about this but once they were on to it were quick to send a replacement at no charge”

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Posted 6 months ago

“My order arrived fairly promptly with all the parts needed to install the hose reel holder. The only thing I was disappointed about was the wall plugs. The ones that were supplied were too flimsy.”

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Posted 6 months ago

“very happy ,thank you daren shea”

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Posted 6 months ago

“We are very happy with the product”

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Posted 6 months ago

“Very helpful person on phone especially when our gardener came to install Hoselink Classic and needed extension to tap. One was sent and received in just over 24 hrs. and postagewas free.”

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Posted 6 months ago

“Very impressive with the hoselink connections and the nozzle is very handy would recommend”

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Posted 6 months ago

“Happy with the durability of the Hoselink products in a harsh environment. They survive the quite saline bore water used here; clogging can usually be overcome by soaking in vinager. Most of the products are well designed, the new extendable handled leaf rake with a flexible width raking head is a case in point.”

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Posted 6 months ago

“The product arrived on time in perfect order - no problems.”

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Posted 6 months ago

“Made in Australia, immediate no-questions-asked replacement and putting the customer first reflect the hallmarks of this company and my experience with Hoselink after purchasing two 30 meter Hoselink retractable hose reels recently. I have already recommended the company and the product to several friends and to the landscapers who have been on-site installing new gardens.”

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Posted 6 months ago

Hoselink is rated 4.7 based on 1,261 reviews