Login
Start Free Trial Are you a business? Click Here

Hoselink Reviews

4.7 Rating 1,424 Reviews
92 %
of reviewers recommend Hoselink
4.7
Based on 1,424 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Hoselink Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I love the Hoselink products. After 10 years of having the reel it is still by far superior to other brands and products. Effortless retracting with no fighting, swearing or cursing :) Previous products of other brands were so annoying and frustrating. Watering is a breeze.
Helpful Report
Posted 7 months ago
Thank you for the part
Helpful Report
Posted 7 months ago
Quality product and quality service. Highly recommend Hoselink nproducts.
Helpful Report
Posted 7 months ago
Good quality products that are better than the other name brand hoses and accessories.
Helpful Report
Posted 7 months ago
We love your product s. Always easy to use and assemble. Last well in the weather
Helpful Report
Posted 7 months ago
Excellent hose connector 👍
Helpful Report
Posted 7 months ago
Happy with the produck but more impressed with the service.
Helpful Report
Posted 7 months ago
The problem is that the watering products DO NOT LINK to the hoses fittings that I or most people have. when I first bought a Spray Gun I was astonished that it arrived without any means of connecting it to my hose, I had to go and buy a separate fitting. I liked the spray gun, good quality and useful spray patterns, so i bought a second one with an attachment. Imagine my surprise when that fitting would not connect to anything unless I then ordered and waited for another fitting for the hose from Hoselink which would then mean that none of my other products would attach to it. It's all in the name really HOSE- LINK, well it doesn't. It is a shame, the Hoselink products that I have are pretty good, I just don't appreciate being manipulated into Hoselink for everthing or having to buy attachments everytime on top of what are already expensive products to make Hoselink LINK!
Helpful Report
Posted 7 months ago
Hi Stephen, Thank you for taking the time to write a review, it is greatly appreciated. It is our unique selling point as a business to offer an alternative to standard hose fittings, and the company started out by offering this new design of connectors. Our watering accessories are designed to be compatible with these connectors which is why they do not fit straight onto a standard how. I appreciate that this may be frustrating for you Our customer service team are more than happy to help you find a solution to adapt our accessories or your hose so that you can connect them, there are adapters which can help you to do this. You can get in touch with us on 1300 900 617 or hello@hoselink.com.au Kind regards, The Hoselink Team
Posted 7 months ago
All working as it should be thank you
Helpful Report
Posted 7 months ago
The Hoselink hose reels that we have are good porducts. The hose material seems very durable, and the fittings don't leak, which is a big advantage over most other hose fittings.
Helpful Report
Posted 7 months ago
Hoselink products are generally well designed and functional.
Helpful Report
Posted 7 months ago
Had to replace the original hose nozzle due to wear contacted hoselink customer service order a new one with 8 settings very happy with the service I received
Helpful Report
Posted 7 months ago
Hoselink products are the best, I will continue to purchase from Hoselink as the service is also great. I have purchased over the years; reels, lights, sprinklers, soaker hoses etc and are extremely happy with them all,
Helpful Report
Posted 7 months ago
I have 3 hose reels old but still perfect kevin
Helpful Report
Posted 7 months ago
good [not perfect) products. being full of athritis i have trouble with the connecters. having said that, i would not use anything else. thanks hoselink
Helpful Report
Posted 7 months ago
Always a good product
Helpful Report
Posted 7 months ago
Always prompt service when ordering and excellent products
Helpful Report
Posted 7 months ago
I just bought a few spare for our Hoselink products, the whole process couldn't have been easier!
Helpful Report
Posted 7 months ago
It is of great quality. Quick to purchase on line and delivery is quick. I haven't owned hoselink for a few years. I had hoselink when we owned our house. We sold and are now renting. After suffering a few years with inferior products, I finally treated myself to Hoselink. I love the new features on the hose connections and the hand sprayer. Awesome.
Helpful Report
Posted 7 months ago
i have purchased a huge amount of Hoselink products, 5 hose reels for just one property and countless attachments, the early products are functioning well considering the age, newer items havent performed as well so tells me corners being cut due to cost pressures no doubt. Biggest issues i have emailed concerns and issues on a couple of occasions and no reply's which is poor form.
Helpful Report
Posted 7 months ago
Hi Gary, Thank you for taking the time to share your thoughts with us. We're sorry to hear that the performance of our newer products hasn't met your expectations. We understand your concerns about quality, especially after investing in multiple items for your property. I haven't been able to find any emails from you in our inbox so there may be an issue with them coming through to us, I am sorry they have been unanswered. Your feedback is invaluable, and we would love the chance to address your concerns more thoroughly. Please reach out to our customer service team directly at 1300 900 617 or hello@hoselink.com.au, and we will ensure you're taken care of. Best regards, The Hoselink Team
Posted 7 months ago
Hoselink is rated 4.7 based on 1,424 reviews