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Hoselink Reviews

4.7 Rating 1,424 Reviews
92 %
of reviewers recommend Hoselink
Company Reviews Product Reviews
85,014
 Metrics
4.7
Based on 1,424 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Hoselink Reviews
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L Burgett
Verified Buyer
“Prompt attention to missing part of an ordered item. Excellent sevice”
Helpful Report
Posted 7 months ago
Z Dawes
Verified Buyer
“Good quality well designed good service I”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Good products with good delivery time.”
Helpful Report
Posted 7 months ago
P Latto
Verified Buyer
“Had to replace one of the connectors after pulling it over a wall and hitting the paving. Replacement arrived quickly and fitted perfectly enabling the hose to be used again.”
Hoselink 5 star review on 28th January 2025
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“I had a problem with my hoselink reel and hoselink was every help full in fixing my problem thank you every muck hoselink”
Helpful Report
Posted 7 months ago
B Kellam
Verified Buyer
“Trina brought me a new Hoselink Evolve for Christmas which I replaced the original Hoselink reel I had in the back yard with. Put the old one in the front yard so now 2 Hoselink reels & to be honest the whole thing has insipred me to get better lawns. With the new Evolve came the new stop end which at first I thought was a great thing, now after a month I'm not so sure. I like most people I think would start watering plants then maybe the lawn which by then you probably decide to put a sprinkle on. So you turn of the stop end and take of the spray nozzle, put on the sprinkle however when you turn the stop end back on, guess what happens? you get wet. Ok, we get over that and we have the sprinkle going on the lawn & you decide to move it, like most people do with a sprinkle on the ground they drag the hose to move it, guess what happens? the stop end catches on the grass & turns off. Which means you have to go to the stop end & turn it back on & once again get wet. Going to be honest here I flipped the little part that turns the stop end off & on so that when I do drag the hose to mpove the sprinkle it dosen't turn off ☺. Great products keep up the great work team, will always recommend.”
Helpful Report
Posted 7 months ago
G Roberts
Verified Buyer
“Great quality products always arrive on time”
Helpful Report
Posted 7 months ago
E Corken
Verified Buyer
“I started using HoseLink products befre they became available online, and I have to say, they ae the best products I have eve found for ataching my hose to the sprayer. Their items are always top quality and they last for years. I am still using my sprayer and hose attachments that I bought atleast ten years ago. I recently had to buy a replacement sprayer for the hose in the back yard because my husband broke it. they really are so simple to use and They DO NOT LEAK, EVER. Seriously. If you want top quality for a very reasonable price, you cannot beat HoseLink. Love you guys.”
Helpful Report
Posted 7 months ago
B Bottomley
Verified Buyer
“Was very happy to receive my products I have brought 2 hoses and a few other items but had issues with the hoses and connections which broke very quickly and I couldn’t fix them I did let you guys know and didn’t get a good response so I’m not sure if I will be purchasing any more”
Helpful Report
Posted 7 months ago
Hi Belinda, Thank you for sharing your feedback with us. We're genuinely sorry to hear that you experienced issues with your hoses and connections. It's disappointing when products don't meet expectations, and we understand how frustrating this can be. We appreciate you bringing this to our attention, and we apologise for the response you received previously. Your experience is important to us, and we would love the opportunity to make things right. Please reach out to our customer service team on 1300 900 617 or hello@hoselink.com.au. Warm regards, The Hoselink Team
Posted 7 months ago
Anonymous
Verified Buyer
“Great product, easy to order and prompt delivery. Customer Service was excellent as the hose reel was already damaged after unpacking, a replacement was sent immediately.”
Helpful Report
Posted 7 months ago
S Green
Verified Buyer
“Always good products”
Helpful Report
Posted 7 months ago
P FELT
Verified Buyer
“We have been a user for over 10 years with our share of problems needing assistance for a follow up from support. For us, the provided support (even outside of warranty) has been first class.”
Helpful Report
Posted 7 months ago
S J Jalalabadi
Verified Buyer
“Wanted to try find a good Australian brand for my garden and cleaning needs. Big fan of Hoselink! Exactly what I wanted and more. Quality of the products are excellent!”
Helpful Report
Posted 7 months ago
A Edmondson-Stott
Verified Buyer
“I have 3 Hoselink hose reel products. Quality very good and the hose never gets twisted and unworkable. Customer service is also A1, had a slight hiccup, but issue fixed to my satisfaction.”
Helpful Report
Posted 7 months ago
G Danckert
Verified Buyer
“So compact. Looks good. And it just works!”
Hoselink 5 star review on 27th January 2025
Helpful Report
Posted 7 months ago
L Penny
Verified Buyer
“great item to add to my hoselink collection”
Helpful Report
Posted 7 months ago
G Mccullough
Verified Buyer
“Easy to use and fit swappable from device to device”
Helpful Report
Posted 7 months ago
E Fuller
Verified Buyer
“Old connection had deteriorate from the sun.”
Helpful Report
Posted 7 months ago
D Wright
Verified Buyer
“Excellent product. Highly recommend to anybody looking to buy a hose reel.”
Helpful Report
Posted 7 months ago
J Kirkpatrick
Verified Buyer
“Australia Post still have delivered, who uses Australia Post, its been 3 weeks!!!!”
Helpful Report
Posted 7 months ago
Hi James, Thanks for your review. Many apologies this has been your experience. We will get one of our team members to give you a call regarding this, as we do not want our customers to have to wait almost a month for delivery. Kind regards, The Hoselink Team.
Posted 7 months ago
Hoselink is rated 4.7 based on 1,424 reviews
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