Login
Start Free Trial Are you a business? Click Here

Hoselink Reviews

4.7 Rating 1,424 Reviews
92 %
of reviewers recommend Hoselink
Company Reviews Product Reviews
85,014
 Metrics
4.7
Based on 1,424 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Hoselink Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“There are hose reels and there is Hoselink hose reels. Beyond the best quality around, the service is second to none. I had an issue with one of my orders and it was addressed without the normal back and forth. Well recommended!”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Great product overall. I wish the hose nozzels would be made even stronger as they sometimes go bad with long, hard use.”
Helpful Report
Posted 7 months ago
F Tierney
Verified Buyer
“Company was good at getting products out.Solar lights are pretty but seems solar unit is not reliable.Switch off frequently and one has now stopped completely.Have been trying to contact but yet to be successful.”
Helpful Report
Posted 7 months ago
Hi Fiona, Thank you for your feedback. We're glad to hear that you found our service efficient in getting your products out to you. However, we're sorry to learn that you're experiencing issues with the solar lights. It's frustrating when a product doesn't perform as expected. We understand you’ve had difficulty reaching out to us, and we sincerely apologize for that. Your satisfaction is important to us, and we want to assist you in resolving these concerns. Please try contacting our customer service team again, and we'll make sure to help you as quickly as possible. Warm regards, The Hoselink Team
Posted 7 months ago
H Baczkowski
Verified Buyer
“I think these products are fantastic. I did a load of research when looking for a retractable hose and there was a lot to like about Hoselink. What I didn't realise was the products aren't compatible with the standardised connectors. I know this is my fault for not realising before I bought. It means you then have to buy a heap of adaptors. The issue I have is that HoseLink is, for the most of the country, only available online. So an adaptor set, while reasonably priced itself, ends up being double the cost when you factor in shipping. I think charging for shipping, when there's no alternative way of purchasing a necessary product, is a hard pill to swallow. As I said, the products are great but I hate getting stung for shipping.”
Helpful Report
Posted 7 months ago
C Sammut
Verified Buyer
“Best products for your gardening needs. Customer support are also great”
Helpful Report
Posted 7 months ago
J Pieiga
Verified Buyer
“Excellent quality and service”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Bought an Evolve Retractable Hose Reel. Mechanically excellent and sound. Strong spring back action. Easy to install with everything provided. Not advertised as kink free, but dissappointed on ease of kinking of hose though. Wasn't ready for the plethora of follow up marketing emails and texts. Ridiculous really.”
Helpful Report
Posted 8 months ago
M Martin
Verified Buyer
“Always a wonderful company to deal with! So fast with orders! Maree Martin”
Helpful Report
Posted 8 months ago
G Boland
Verified Buyer
“great service and delivery was very fast, arrived before birthday present,thank you”
Helpful Report
Posted 8 months ago
C Beards
Verified Buyer
“As usual HoseLink comes through with a fix to my problem, they always seem to look after there customers when things arise not being anyones fault they just come up with a solution to fix it, Thank you HoseLink”
Helpful Report
Posted 8 months ago
B Lang
Verified Buyer
“We are long term " Hoselink" user's and remain so....The purchase of replacement parts after many years of service from the older hand sprayer's was a simply remove the old and replace with the new, no more than that... I / we, expect just as many years of service from the new hand sprayer's as we got from the older unit's, because they are " Hoselink"...Try them, you can't go wrong...”
Helpful Report
Posted 8 months ago
T Harrison
Verified Buyer
“Used my 10m compact portable hose today. Very pleased with it . It pulls out of its case easily and rewinds just as easily. Perfect for my small front garden. A little disappointed with the 9 pattern sprinkler. Once the water sprays out of the square or round pattern they are the same. However love the quality of it ,so overall quite happy. It does the job 😊”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Great product and great service. Highly recommend this company”
Helpful Report
Posted 8 months ago
N Decker
Verified Buyer
“I enjoy all the products from Hoselink….. the oscillating sprinkler is awesome, hose real is great, the connectors are exception. The only exception to my review- The digital automated timer was an absolute waste of money and the garden sprinkler system. Never enough pressure and always clogging. No fit for purpose .”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Great products, have been using thm for several years. Good service.”
Helpful Report
Posted 8 months ago
Y RADINOVIC
Verified Buyer
“2nd Hoselink hosereel purchased to replace a bunnings reel which gave up the ghost years ago. First reel purchased over 10 years ago and still going strong, even though faces it west and gets blasted by heat. Sure the outside has faded but the internal mechanism works as good as the 1st day. Will never buy anything else.”
Helpful Report
Posted 8 months ago
C Wilson
Verified Buyer
“Great customer service and quality products.”
Helpful Report
Posted 8 months ago
A Williams
Verified Buyer
“The new flow control connector that i recently received was faulty and have sent it back for a replacement . They are a great hose device and have owned one for many years so im looking forward to getting a working replacement for use in my caravan .”
Helpful Report
Posted 8 months ago
Hi there, Thank you for your review. We're sorry to hear that the new flow control connector was faulty. It's great to know you've been satisfied with our hose devices over the years, and we appreciate your loyalty. We look forward to ensuring you receive a working replacement so you can continue enjoying your time in your caravan. If there's anything more we can assist you with during this process, please feel free to reach out to the customer service team. Best regards, The Hoselink Team
Posted 8 months ago
L Mcsweeney
Verified Buyer
“I now have purchased 8 Hose link hoses. Each member of my family now owns one. Great hose and mine is 12 years old and still working well.”
Helpful Report
Posted 8 months ago
S Mitchell
Verified Buyer
“Great hose to replace our old Hoselink hose.”
Helpful Report
Posted 8 months ago
Hoselink is rated 4.7 based on 1,424 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request