Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,260 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,260 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

D Smith

A Collins

Hoselink 5 star review on 23rd April 2025

A Joy

1800

Anonymous

Anonymous // 01/01/2019

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“Exceptional quality and value for money, great. Customer service and communication along with fast and effective postage, highly recommended indeed”

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Posted 4 months ago

“These are expensive systems. To have a valve break and need to be replaced seems poor!”

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Posted 4 months ago

Hi there, We appreciate your feedback, and we're sorry to hear about the valve issue you've encountered. We understand how frustrating it can be when a product doesn't meet expectations, especially at a higher price point. Our products are designed for durability, and it’s disappointing to hear that you experienced a failure. Please reach out to our customer service team at 1300 900 617, and we will do our best to assist you with a resolution. Kind regards, The Hoselink Team

Posted 4 months ago

“Great product much better than my previous hose You get what you pay for”

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Posted 4 months ago

“You're products are the best. At the moment the black round part that usually shows where you want the hose strength to be, has come off but when it stops raining I will try to put it on. The round lawn sprinkler is amazing Thank you”

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Posted 4 months ago

“Initially put off by the price, but after a few cheep units didn't last, I thought I'd give them a try. The unit arrived, but had an internal leak. I contacted them and they sent a new unit out without question or fuss. Really happy with it. Sping is strong enough to pull the hose in, but doesn't try to rip your arm off. Being able to turn the water off at the hose end is really useful. Still getting used to the connectors, but the are positive and leak free. Overall, a great producr”

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Posted 4 months ago

“Hoselink products are the Michael Jordan of home irrigation. Love them! Such better quality than the rubbish that is stocked at Bunnings.”

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Posted 4 months ago

“We bought our first hoselink retractable hose in 2019 and found it so convenient and reliable that we bought a second one in 2021, then a third and fourth in 2024. We have several acres and many dispersed beds for vegetables, flowers and shrubs and have installed mounting posts at the taps so that we can use one hose across different sites. Best feature of hoselink is the joints that have never burst on us unlike the more common unions. A length of hose can kink, not as badly as some hoses, and having retractable reels really overcomes this problem. Fully recommend this product.”

Hoselink 5 star review on 9th January 2025

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Posted 4 months ago

“I've purchased 2 of the 2 way timers - I've installed them both successfully now and they seem to be working very well.”

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Posted 4 months ago

“high quality hose . easy to use.”

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Posted 4 months ago

“Prompt delivery & kept me informed. So far I am happy with my purchase.”

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Posted 4 months ago

“Very happy as usual with the promptness and quality of your products.”

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Posted 4 months ago

“Service v good .”

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Posted 4 months ago

“I had a minor issue with my new hose reel and upon contacting customer services it was rectified quickly and efficiently. Fantastic service.”

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Posted 4 months ago

“We now have 3 hoselink hoses and love them. Our daughter gave us the first one, then we bought a second and this Christmas we bought another. They are so much better than any hoses we have had over the past 50 years. Like everything, you get what you pay for. You will not be disappointed with a hoselink retractable hose. Thank you.”

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Posted 4 months ago

“Purchased 3 retractable hose kits early December, along with paid installation. Kits delivered but still waiting for installation to happen. Ezi-instal subcontractors are useless - despite me speaking with them regularly.”

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Posted 4 months ago

Good morning Natasha, We are very sorry to hear that you have experienced this level of delay with the installation of your reels as this is certainly not within the timescales expected. I can see that the installation is now scheduled for this week so apologise again for any inconvenience caused. Kind regards The Hoselink Team

Posted 4 months ago

“Excellent hose nozzle & very prompt service. Thank you so much”

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Posted 4 months ago

“One of the better products around and well made.”

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Posted 4 months ago

“i have now been using Hoselink components from its first release. The Hoselink System has to be one of the leaders in all Quality fields Product quality is simply second to none and is supported by Exceptional Customer service from enquiry to Delivery.”

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Posted 4 months ago

“Great product works really well”

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Posted 4 months ago

“We have had reliable use of a Hoselink hose and reel for over 8 years but time came to retire it so bought a new one. Better reel action and works a treat - and black looks good.”

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Posted 4 months ago

Hoselink is rated 4.7 based on 1,260 reviews