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Hoselink Reviews

4.7 Rating 1,424 Reviews
92 %
of reviewers recommend Hoselink
Company Reviews Product Reviews
85,014
 Metrics
4.7
Based on 1,424 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Hoselink Reviews
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A Anderson
Verified Buyer
“I've purchased several items from Hoselink over the years. Always excellent quality, long lasting. After sales service is fabulous and I would highly recommend. I will continue to purchase from Hoselink”
Helpful Report
Posted 8 months ago
A George
Verified Buyer
“30m hose reel is 5 star. Standard round sprinkler is 1. Lucky to get a 1.5 metre diameter spray.”
Helpful Report
Posted 8 months ago
Hi Andrew, Thank you for taking the time to leave your review. We're glad to hear that you're pleased with the 30m hose reel! However, we’re sorry to learn that the Classic round sprinkler didn’t meet your expectations. We appreciate your feedback on its spray diameter, as it helps us identify areas for improvement. If you’d like to explore options for a different sprinkler that might better suit your needs, please reach out to our customer service team. We’re here to help! Best regards, The Hoselink Team
Posted 8 months ago
C Limbrick
Verified Buyer
“have used hose link products for many years. they are very durable. Just brought a hose nozzle its brilliant.”
Helpful Report
Posted 8 months ago
G Edwards
Verified Buyer
“Great products and always excellent and prompt service.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Expert installation and credited our order due to my mistake with a cover order. Have had a bit of trouble seeking clarity about use of fertiliser. Can’t find answers easily to qtns and unsure about a few ways to use and on what. Always love getting my products from you.”
Helpful Report
Posted 8 months ago
L Roberts
Verified Buyer
“Amazingness! Such a pleasure to use. Excellect quality and works just as described. So pleased I decided to make this purchase :)”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Excellent product, easy to use. Automatic hose return is great”
Helpful Report
Posted 8 months ago
M Yates
Verified Buyer
“Their service and support is incredible”
Helpful Report
Posted 8 months ago
R Taylor
Verified Buyer
“Very happy with spray wand, plus very quick delivery”
Helpful Report
Posted 8 months ago
G Heffernan
Verified Buyer
“I have been using sprayers for a few years ( I do a lot of watering) and have found they wear out. I've now changed back to using a brass nozzle and I'm very happy with the results.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Not the best! Can’t attach hot and cold together”
Helpful Report
Posted 8 months ago
I am sorry your Hose Reel is not what you expected. If you would like to discuss in more details, feel free to call us on 1300 900 617. Kind Regards, The Hoselink Team
Posted 8 months ago
Anonymous
Verified Buyer
“Received a new hosereel (the 4th one for our property) and it was sadly faulty out of the box. The return/ replacement process was very easy and hassle free and the new one is perfect. Judging a company by how they deal with problems is in my view the best way as anyone can deal with “easy” but not every company can deal with “ issues” I would recommend the hoselink products any day ( otherwise we wouldn’t have gone back and purchased so many over the years)”
Helpful Report
Posted 8 months ago
T Buman
Verified Buyer
“Love it just like the last, however when it retracts back in it sounds very clunky, is that the way it should be”
Helpful Report
Posted 8 months ago
M Wheatley
Verified Buyer
“! I highly recommend their products and their customer service is outstanding!”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“The hoses arrived very quickly and were packaged very safely. Installation into a brick wall was easy with the additional tools provided and the online support tutorials. Hoses work very well and the pressure is great. We wish the new covers were outalready for the new model as we want to protect them from elements the start. Our 30meter hose arrived with a broken part, however a replacement was already provided so we were able to fix quickly, but now we dont have that spare part. They are really cheap to order on the website though so its not a big deal.”
Helpful Report
Posted 8 months ago
J Lawniczak
Verified Buyer
“Great service when replacement parts are required, though it would have been nice to know that an adapter for “snap fittings” was available when I first purchased my hose reel 3 years (or so) ago.”
Helpful Report
Posted 8 months ago
J Lawrence
Verified Buyer
“Prompt despatch.”
Helpful Report
Posted 8 months ago
J Watene
Verified Buyer
“Ordered my hose and couplings but arrived damaged with holes in hose. Sent an email as per instructions and got instant reply. Was impressed with replacement policy and very pleased with entire outcome”
Helpful Report
Posted 8 months ago
T Wojciak
Verified Buyer
“The hoselink products are of high quality and easy to use. No more fixtures popping off any more. I am now buying them for my son for his birthday. Hopefully a present that will last and last. Though I think they could improve their website by adding step by step instruction on assembling hose connections.”
Helpful Report
Posted 8 months ago
T Carey
Verified Buyer
“Great product, good service.”
Helpful Report
Posted 8 months ago
Hoselink is rated 4.7 based on 1,424 reviews
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