Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.71

4.7 Rating 1,501 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

hello@hoselink.com.au

Location:

1/108 Old Pittwater Road,
Brookvale
New South Wales
2100

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Hoselink 5 star review on 19th October 2025

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Hoselink 5 star review on 8th October 2025

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Hoselink 5 star review on 2nd October 2025

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to replace one of the connectors after pulling it over a wall and hitting the paving. Replacement arrived quickly and fitted perfectly enabling the hose to be used again.”

Hoselink 5 star review on 28th January 2025

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Posted 11 months ago

“I had a problem with my hoselink reel and hoselink was every help full in fixing my problem thank you every muck hoselink”

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Posted 11 months ago

“Trina brought me a new Hoselink Evolve for Christmas which I replaced the original Hoselink reel I had in the back yard with. Put the old one in the front yard so now 2 Hoselink reels & to be honest the whole thing has insipred me to get better lawns. With the new Evolve came the new stop end which at first I thought was a great thing, now after a month I'm not so sure. I like most people I think would start watering plants then maybe the lawn which by then you probably decide to put a sprinkle on. So you turn of the stop end and take of the spray nozzle, put on the sprinkle however when you turn the stop end back on, guess what happens? you get wet. Ok, we get over that and we have the sprinkle going on the lawn & you decide to move it, like most people do with a sprinkle on the ground they drag the hose to move it, guess what happens? the stop end catches on the grass & turns off. Which means you have to go to the stop end & turn it back on & once again get wet. Going to be honest here I flipped the little part that turns the stop end off & on so that when I do drag the hose to mpove the sprinkle it dosen't turn off ☺. Great products keep up the great work team, will always recommend.”

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Posted 11 months ago

“Great quality products always arrive on time”

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Posted 11 months ago

“I started using HoseLink products befre they became available online, and I have to say, they ae the best products I have eve found for ataching my hose to the sprayer. Their items are always top quality and they last for years. I am still using my sprayer and hose attachments that I bought atleast ten years ago. I recently had to buy a replacement sprayer for the hose in the back yard because my husband broke it. they really are so simple to use and They DO NOT LEAK, EVER. Seriously. If you want top quality for a very reasonable price, you cannot beat HoseLink. Love you guys.”

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Posted 11 months ago

“Was very happy to receive my products I have brought 2 hoses and a few other items but had issues with the hoses and connections which broke very quickly and I couldn’t fix them I did let you guys know and didn’t get a good response so I’m not sure if I will be purchasing any more”

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Posted 11 months ago

Hi Belinda, Thank you for sharing your feedback with us. We're genuinely sorry to hear that you experienced issues with your hoses and connections. It's disappointing when products don't meet expectations, and we understand how frustrating this can be. We appreciate you bringing this to our attention, and we apologise for the response you received previously. Your experience is important to us, and we would love the opportunity to make things right. Please reach out to our customer service team on 1300 900 617 or hello@hoselink.com.au. Warm regards, The Hoselink Team

Posted 11 months ago

“Great product, easy to order and prompt delivery. Customer Service was excellent as the hose reel was already damaged after unpacking, a replacement was sent immediately.”

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Posted 11 months ago

“Always good products”

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Posted 11 months ago

“We have been a user for over 10 years with our share of problems needing assistance for a follow up from support. For us, the provided support (even outside of warranty) has been first class.”

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Posted 11 months ago

“Wanted to try find a good Australian brand for my garden and cleaning needs. Big fan of Hoselink! Exactly what I wanted and more. Quality of the products are excellent!”

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Posted 11 months ago

“I have 3 Hoselink hose reel products. Quality very good and the hose never gets twisted and unworkable. Customer service is also A1, had a slight hiccup, but issue fixed to my satisfaction.”

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Posted 11 months ago

“So compact. Looks good. And it just works!”

Hoselink 5 star review on 27th January 2025

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Posted 11 months ago

“great item to add to my hoselink collection”

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Posted 11 months ago

“Easy to use and fit swappable from device to device”

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Posted 11 months ago

“Old connection had deteriorate from the sun.”

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Posted 11 months ago

“Excellent product. Highly recommend to anybody looking to buy a hose reel.”

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Posted 11 months ago

“Australia Post still have delivered, who uses Australia Post, its been 3 weeks!!!!”

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Posted 11 months ago

Hi James, Thanks for your review. Many apologies this has been your experience. We will get one of our team members to give you a call regarding this, as we do not want our customers to have to wait almost a month for delivery. Kind regards, The Hoselink Team.

Posted 11 months ago

“There are hose reels and there is Hoselink hose reels. Beyond the best quality around, the service is second to none. I had an issue with one of my orders and it was addressed without the normal back and forth. Well recommended!”

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Posted 11 months ago

“Great product overall. I wish the hose nozzels would be made even stronger as they sometimes go bad with long, hard use.”

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Posted 11 months ago

“Company was good at getting products out.Solar lights are pretty but seems solar unit is not reliable.Switch off frequently and one has now stopped completely.Have been trying to contact but yet to be successful.”

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Posted 11 months ago

Hi Fiona, Thank you for your feedback. We're glad to hear that you found our service efficient in getting your products out to you. However, we're sorry to learn that you're experiencing issues with the solar lights. It's frustrating when a product doesn't perform as expected. We understand you’ve had difficulty reaching out to us, and we sincerely apologize for that. Your satisfaction is important to us, and we want to assist you in resolving these concerns. Please try contacting our customer service team again, and we'll make sure to help you as quickly as possible. Warm regards, The Hoselink Team

Posted 11 months ago

Hoselink is rated 4.7 based on 1,501 reviews