Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,260 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,260 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

D Smith

A Collins

Hoselink 5 star review on 23rd April 2025

A Joy

1800

Anonymous

Anonymous // 01/01/2019

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“Product is great but I can not understand why it was sent in three seperate shipments over a week apart”

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Posted 5 months ago

“Even so close to Christmas, you managed to get my order here in very fast time. Thank you.”

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Posted 5 months ago

“excellent products and fast efficent delivery”

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Posted 5 months ago

“Great products”

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Posted 5 months ago

“We liked our Retractable Hose Reel for our backyard so much we just bought another for our front yard. Easy to use, look good.”

Hoselink 5 star review on 20th December 2024

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Posted 5 months ago

“Not installed yet. Xmas present recommended by me to a friend. I have 2 already and haven't had any issues for years. Great product.”

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Posted 5 months ago

“great product”

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Posted 5 months ago

“I like the quality of the Hoselink products. They are long-lasting, the hose and sprinkler fittings don’t spring a leak and I have given them as gifts because I believe in the products.”

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Posted 5 months ago

“Having had one of the Classic reels for a number of years for the front garden, I replaced an old Gardena reel with the new Evolve model. It's fantastic - the effort required to draw the hose out is negligible compared with the old Gardena & it retracts much smoother. Looking forward to more years of service from this one.”

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Posted 5 months ago

“We have 2 reels, & recently purchased 2 new spray heads. ( The 'town" water in our SE South Australian coastal village is very harsh. All products are brilliant, & we love to buy Australian. Highly recommended.”

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Posted 5 months ago

“Excellent customer service had a small issue with the solar lights Hoselink staff couldn’t do enough to help me problem sorted very happy customer Thank you Hoselink staff”

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Posted 5 months ago

“Good products”

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Posted 5 months ago

“The Staff at Hoselink are so efficient and like their product, they are first class. I have been using their products for some years and conclude "if you buy a quality product" it keeps on going and going. Cannot recommend to highly.”

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Posted 5 months ago

“There is no doubt that these hose connectors are excellent. But, there are other weak points, I used an adapter which snapped at the threaded part rendering it useless. They are not cheap, so was rather disappointed.”

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Posted 5 months ago

I am sorry you have had these issues Mick! We pride ourselves on our products so it is disappointing to hear! If you ever have any problems with the connectors we always ask that you call us we will be able to check the warranty for you. Kind Regards, The Hoselink Team

Posted 5 months ago

“Quick delivery and great product. Still have an older version going strong with no leaks or kinks. System is reliable and new products still link into old system”

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Posted 5 months ago

“I have used hoselink products for years and found them very effective and very good products.”

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Posted 5 months ago

“Hose reel has a good positive action. If mounting brackets had slotted holes would make retrofitting other brands a lot easier. Unfortunately spray nozzle failed on first use, but Hoselink agreed to replace without any issues.”

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Posted 5 months ago

“I’ll was given my hoselink hose as a gift 10 yrs ago n I love it. So now that my children are married I have brought them one each for Christmas My daughter got one last Christmas n wanted a second one Well done for a great product. 🎄”

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Posted 5 months ago

“Was not quite what I was expecting. The winding in of the hose is very static, not smooth. The connector for the hose to the tap connector is not staying on regardless of tightness and leaks regularly. The handheld sprayer though is very good with the different settings. Overall it just feels cheap and expected better value.”

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Posted 5 months ago

Hi Jason, Thank you for sharing your feedback, and I'm sorry to hear that the hose has not met your expectations. We strive for quality in our products, and your comments about the winding mechanism and connector leakage are important to us. It's great to know you liked the handheld sprayer and its settings, but I understand your frustration with the other issues. The retraction should be smooth, and the connector should not be leaking, so I would recommend getting in touch with us on 1300 900 617 or hello@hoselink.com.au and we can resolve this. Kind regards, The Hoselink Team

Posted 5 months ago

“Hose link after sales service is exceptional, I had an issue with my 20m hose reel even though it was out of warrenty and fixed the problem by sending me a new refurished reel. Thank you Hoselink Team. Very happy customer”

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Posted 5 months ago

Hoselink is rated 4.7 based on 1,260 reviews