Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.70

4.7 Rating 1,354 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 25th July 2025

I Kershaw

Hoselink 5 star review on 27th June 2025

Hoselink 5 star review on 25th June 2025

1858

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great products. Good service”

Helpful Report

Posted 4 months ago

“Hoselink is a company that values their customers and stands by their product quality. I had a failed part which was immediately sent out to me for replacement. No fuss. Highly recommend for peace of mind in the after sales service.”

Helpful Report

Posted 4 months ago

“I’m happy so far with the performance of my new hose however I wish as standard you would include a few connectors so I can still utilise existing standard hose connections ie existing sprinklers, high pressure washer etc.”

Helpful Report

Posted 4 months ago

“Had a problem with the hose not evenly rolling up New part sent promptly at no cost and detailed video instructions provided Easily fixed Excellent after sales service”

Helpful Report

Posted 4 months ago

“Excellent products with excellent after sales service.”

Helpful Report

Posted 4 months ago

“Ordering process very easy and quick delivery”

Helpful Report

Posted 4 months ago

“Mostly good product except the handles leak”

Helpful Report

Posted 4 months ago

Hi Rodney, Thank you for your review! We're glad to hear you find most of our product good. However, we’re sorry to learn that the handles are leaking. That’s not the experience we aim for, and your feedback helps us improve our products. If there's anything we can do to assist you with this issue or answer any questions, please don’t hesitate to reach out to our customer service team at 1300 900 617 or hello@hoselink.com.au. We're here to help! Best regards, The Hoselink Team

Posted 4 months ago

“I own two Hoselink retractable hose reels, and recently ordered one without realsing that if I relocated my exisitng hoses, I could cover my entire property. The third hose was delivered but Hoselink arranged for it to be returned, and gave me a full refund. Superb service.”

Helpful Report

Posted 4 months ago

“HoseLink is all we buy for our garden range & is excellent for use, range & service.”

Helpful Report

Posted 4 months ago

“Hoselink products so far, good quality, ergonomic, well designed and very reliable. Connectors are a bit bulky. I did study some cheap sprinklers marketed by ALDI recently which appeared to be identical to some Hoselink models that I have purchased.”

Helpful Report

Posted 4 months ago

“Love Hoselink.. Sight is to use. Excellent quality. Easy to get new parts.”

Helpful Report

Posted 4 months ago

“Prompt friendly service for a quality product.”

Helpful Report

Posted 4 months ago

“Seeing this is Australian made , I would recommend Hoselink to anyone, thanks for your great products”

Helpful Report

Posted 4 months ago

“Hoselink has truly exceeded my expectations! Their products are high-quality, durable, and designed with practicality in mind. Customer service is also outstanding. They are responsive, helpful, and genuinely care about their customers. Shipping was quick, and the product arrived well-packaged. I highly recommend Hoselink to anyone looking for reliable and well-designed garden equipment. Worth every penny!”

Helpful Report

Posted 4 months ago

“Our new sprinkler is amazing. Very good quality and a lot of options to spray out the water. Very happy with all my hoselink products.”

Helpful Report

Posted 4 months ago

“I bought products several years ago and was delighted with the product quality and company service. My recent purchase confirms that high standard continues.”

Helpful Report

Posted 4 months ago

“Best Company, quality products and even better after Sales Service. That's hoselink for you.”

Helpful Report

Posted 4 months ago

“Am very happy with my stuff. Had a little trouble sorting gadgets to transfer old style connections but thanks to a very helpful, pleasant young lady I finally got it sorted. At this point I am impressed with the quality and handling of my 2 sprinklers and my lovely retractable hose reel.”

Helpful Report

Posted 4 months ago

“I was looking for a replacent washer andit was no easy to navigate your website. I was offered a replacement adaptor but my adaptor is still in good condition, I just needed a new washer.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your feedback, and I apologise for the difficulty you experienced navigating our website to find a replacement washer. We understand how important it is to have the right parts for your equipment, and I regret that we offered you an adaptor instead of the washer you needed. If there's anything we can do to assist you further or if you have any other questions, please don't hesitate to contact our customer service team at 1300 900 617 or hello@hoselink.com.au. We're here to help! Best regards, The Hoselink Team

Posted 4 months ago

“The solar numbers are great for when you get deliveries at night. These numbers are bright and you can see them from the kerb. Excellent idea!!!”

Helpful Report

Posted 4 months ago

Hoselink is rated 4.7 based on 1,354 reviews