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Hoselink Reviews

4.7 Rating 1,257 Reviews
92 %
of reviewers recommend Hoselink
4.7
Based on 1,257 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Hoselink Reviews
Anonymous
Anonymous  // 01/01/2019
Every interaction via customer service on the phone has been friendly and positive. What a great range of products. Ordering online is easy and the video instructions are great. I have the best hose reel and irrigation system and watering the garden is enjoyable! Very happy. Just wished I knew about them earlier.
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Posted 2 months ago
We ordered six solar path lights,one did not work,a quick phone call you had a replacement in the post,very happy with your sevice.
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Posted 2 months ago
Great unit, easy to install and very user friendly
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Posted 2 months ago
Excellent products and service and will only use this brand of products for home and motorhome hoses etc.
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Posted 2 months ago
I bought one sprinkler and satisfied that it was "the best" then bought the 2nd one I needed. Happy satisfied customer-thankyou!
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Posted 2 months ago
Purchase made 6 Jan 2025; Installation done 18 February 2025. Dissatisfactoy!
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Posted 2 months ago
Easy to set up / mount on brick wall. Exceptional fittings - strong links, no leaks. Love the flow control and range of spray options. Excellent product.
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Posted 2 months ago
Every product has been excellent except for the Fertiliser Spray Mixer Bottle. I purchased it but did not use it for 3 months and then it stopped working a month or so later so as I had it for that length of time I did not feel comfortable asking for a replacement
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Posted 2 months ago
Hoselink products are well designed and work very reliably. Annoying loss of rubber o rings is a feature that needs attention. The spray accessories all work well. I especially like the hose return feature in the reel, very good and stills works terrific in my 10 year old reel.
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Posted 2 months ago
Very quick service; reasonable prices.
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Posted 2 months ago
Very happy with the product and prompt delivery
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Posted 2 months ago
I love my hoselink retractable hose. I had a fire next to my house which damaged my previous one. So I couldn’t wait to replace it. So neat and tidy looking and perfect for my place and garden.
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Posted 2 months ago
Fantastic Customer service
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Posted 2 months ago
The order arrived promptly and was oacked safely as to avoid any damage. The prices were in line with expectations buut I know that I will not have to replace any of the pieces in a hurry. Good solid and sturdy product.
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Posted 2 months ago
The item and instructions I received were explicit and easy to complete. Take note new email has changed to robertdavie70@gmail.com
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Posted 2 months ago
I got a kneeler from hoselink and it is fantastic. A good quality product I will use hoselink when in need again. Thank you Hoselink
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Posted 2 months ago
All the Hoselink equipment is of a very high standard and works easily and very well. I'm very happy that I converted all my watering equipment to Hoselink about 5 years ago.
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Posted 2 months ago
We have been using Hoselink for many years now, We have not found any faults with the products we have, we use Hoselink around the garden also have connections on our spa & boat with makes it easier to use with our Hoselink hose reel. We have also brought hose reels for our children as xmas gifts. We are all happy with the standards of Hoselink
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Posted 2 months ago
Bought the fertiliser mixer bottle and it was delivered in parts. It seemed impossible to put it together as one part does not want to fit over the other. I contacted hose link and advised if the issue , convinced it was sent to me Incorrectly. Without responding to my email - they simply shipped another item…… same issue !!!! My husband eventually hammered the plastic valve in ver the metal section - which resulted in damage to the item. So ridiculous!!! The item actually says perfect for people who suffer from arthritis haha…. No chance anyone with arthritis is putting these pieces together. This is a design flaw- the unit should be despatch intact and deco not I pieces. Very disappointed with customer service support on this matter .
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Posted 2 months ago
It’s a reliable brand, no leak , easy to connect and the lever arc is very helpful. My only comment is the ball bearing that control the flow breaks easily. I already broke 4 balls. Ball control not available so they just replace the flow control with new one.
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Posted 2 months ago
Hoselink is rated 4.7 based on 1,257 reviews