Login
Start Free Trial Are you a business?? Click Here

Host & Stay Reviews

4.2 Rating 1,043 Reviews
81 %
of reviewers recommend Host & Stay
4.2
Based on 1,043 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Read Host & Stay Reviews
Visit Website

Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

Write Your review

Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 1 star review on 13th April 2025
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
Third time booking via host & stay this year. No issues, keep you up to date throughout with email confirmation.
Helpful Report
Posted 1 year ago
lovely apartment for night life in liverpool Location is was great and easy to find. Check in was smooth and easy when sent the instructions. Would definitely stay again
Helpful Report
Posted 1 year ago
Very good customer care went that extra mile. The apartment was excellent and in a good location will book this again
Helpful Report
Posted 1 year ago
Great communication and beautiful stay! Would highly recommend!
Helpful Report
Posted 1 year ago
Very nice well equipped, clean comfortable apartment. Good position on sea front with only short walk into main centre. Price was very good value. I only have couple of niggles, the en suite shower had bad smell sometimes from drain and needed regrouting around bottom and I had to clear a load of dead midge like insects in bottom of shower before we used it. Would still stay there again.
Helpful Report
Posted 1 year ago
Great place for a break in York quiet location and secure. Apartment very comfortable and clean easy walk to the Minster etc. Would definitely recommend and would stay here again
Helpful Report
Posted 1 year ago
The house was a lovely spot perfect for a family of 5. Nice area and everything was provided, would definitely come back again 😊
Helpful Report
Posted 1 year ago
I stayed in these apartments in Liverpool for 2 nights recently with a friend. The apartment itself was immaculate and quite spacious too, most definitely suitable for 4 people. Location was bang on in the city centre, based directly at Concert Square, everything such as shops, pubs and restaurants are right at your door step which is very ideal. Considering how close you are to the main place of nightlife, this would not put you off if this was not your scene as you cannot hear any noise in the rooms. The receptionist Corina was one of the kindest, and welcoming people, she was extremely helpful and down to earth! Overall, I do not have one bad this to say about these apartments, there were simply no faults, and I would 110% return.
Helpful Report
Posted 1 year ago
Great Place to stay in Whitby. The apartment was cosy, clean and had everything you needed. Beds were nice and comfy also. Would deffinately recommend and will be returning
Helpful Report
Posted 1 year ago
Stayed in Whitby at Rock Pipit. Wonderful ground floor apartment with small back & front gardens. Accepts pets. Beautifully decorated and has everything you need for self catering. Only minutes away from the whale bones which is a great place for walking dogs yet still only minutes away from the town centre.
Helpful Report
Posted 1 year ago
Just come back from a weekend at Breckon cottage absolutely beautiful cottage had a fab weekend highly recommend will be returning in the summer thanks again ⭐️⭐️⭐️⭐️⭐️ 5 stars xx
Helpful Report
Posted 1 year ago
Fabulous place to stay Clean spotless fully equipped kitchen clean bedding and towels great Location for everything in Whitby and great bar just outside building but you didn’t get disturbed
Helpful Report
Posted 1 year ago
The cottage was absolutely fabulous very central just round corner from train station,, it was spotlessly clean, a really big kitchen, 3 beautiful bedrooms one was on suite , bathroom directly across from other bedroom Wi-Fi was included ,, there was a washer and dryer , we only stayed for 2 nights it is home from home highly recommend ,,,
Helpful Report
Posted 1 year ago
Great location, we had a fab 2 night stay 5 girls so we appreciated the 2 bathrooms for getting ready. The place is so clean and the decor has been done to a high standard. We had a small issue with figuring out how to work the fridge this was sorted by maintenance in less than a couple hours as someone came out to sort it for us, the beds including sofa bed are so comfy. We will definitely return, highly recommend. The outdoor space was a bonus would be lovely in the nicer weather. Also dealing with picking up the keys was very easy and a great idea
Helpful Report
Posted 1 year ago
Shocking approach to customer service. We were not able to stay at Bluebell cottage as Host and stay refused access after they introduced new charges and conditions after the point of sale that we refused. Their attitude is that if we don't like it we can cancel our non refundable booking. We booked via booking.com who agreed that these charges were new. I honestly don't understand how this business continues to function with behaviour that seems so unethical
Helpful Report
Posted 1 year ago
The property The Birds Nest is very clean all the facilities you need modern comfy bed good parking facilities, close enough to walk into town
Helpful Report
Posted 1 year ago
Easy booking, excellent communication throughout. I needed to phone for clarification and found the customer service staff very helpful on both occasions. The property we stayed in in Whitby, Freshwater View was perfect, very clean and an easy walking distance from the centre of Whitby and the bonus was having parking. Brilliant price in November for 3 nights.
Helpful Report
Posted 1 year ago
Excellent in every way
Helpful Report
Posted 1 year ago
Spent a week in The Cottage @ Bagdale from 4th to 11th November. In summary we found the cottage was geographically ideal for walking into Whitby and the property was more or less spotlessly clean on arrival. Unfortunately there are many negatives and after looking at numerous reviews on other review sites I don’t think we are on our own with some serious issues and I think the owners should be made aware and asked to correct these as soon as they can. In no particular order. The property isn’t clearly identified and the parking slot isn’t straight forward to park there safely, the property is more or less surrounded by a food wholesale warehouse, Trillos and early morning deliveries and collections cause the parking slot entry/exit to be blocked by vans and wagons. The heating system is controlled by a Google system integrated into the broadband router, there are no instructions on how to control this, either heat or time and I didn’t figure it out all week, this has been mentioned by numerous other people staying at the cottage. There is a wood burner in place, also advertised as part of the facilities, no fuel/logs/kindling/matches, are guests expected to source a supplier and bring back to the cottage? Floor covering in the kitchen area is a laminated wood style covering but has large gaps between each plank section and is loose and a trip hazard. The furniture, in particular the two 2 seater settees are very uncomfortable, the fabric is stained and worn/bobbly. The broadband speed/bandwidth is inadequate to support the smart TV so such as iPlayer, Netflix etc can’t be watched as they won’t run or they buffer continuously. The shower tray in the ensuite shower wasn’t useable due to the drain being blocked and the tray flooding if used. No waste/rubbish bins in any bathroom and no toilet roll holders. The bath in the main bathroom requires urgent attention to the caulking/seal around the joint between bath and tiles, there is a large gap which gets larger when the bath is filled with water or stood in to shower, the caulking is also badly stained and brown in colour. The bedding, pillows and duvets are low quality, in particular the duvets are at best summer grade and we were cold in bed and had to use two duvets to keep warm, made worse due to the heating system timing and temperature control being unfathomable. The furniture in the bedrooms are cheap flatpack assembled units which are wobbly and flimsy. The bath sheet towels should be replaced, they are thin and end of useful life. The bed mattress in the ensuite room is particularly uncomfortable. Many of the walls are marked or have scuffs or paint chips. In conclusion, the cottage is not to a luxury standard and is basically at best a functional holiday let and didn’t at over £1,000 for a week for 2 people (including a discount) in November represent value for money.
Helpful Report
Posted 1 year ago
The house was damp smelling down stairs the bathroom we used on top floor was disgusting the beds were rock hard there was only 8 chairs round table wudnt stay here again
Helpful Report
Posted 1 year ago
Host & Stay is rated 4.2 based on 1,043 reviews