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Host & Stay Reviews

4.2 Rating 1,043 Reviews
81 %
of reviewers recommend Host & Stay
4.2
Based on 1,043 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Read Host & Stay Reviews
Visit Website

Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

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Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 1 star review on 13th April 2025
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
We received lots of informative emails from Host & Stay. Thought the app providing us with all the information we needed for our property a great idea. We had no issues at all with the booking process. Would definately use again.
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Posted 1 year ago
Host & Stay failed to provide any check in details. Over £500 down so far.
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Posted 1 year ago
We had a really great stay in Saltburn. The accommodation surpassed our expectations. It was meticulously clean and well maintained. Host and Stay are an excellent company. We have stayed in three of their properties and have never been disappointe
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Posted 1 year ago
A gorgeous cottage in the heart of Whitby that was perfect for a short break between Christmas and new year. Spotlessly clean and with every kitchen utensil, and amenity you might want - this was a real find. Loved the Christmas decorations and extras that were there for just! A huge thank you - it was a real pleasure to stay in such a lovely place
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Posted 1 year ago
We absolutely loved this place! A last minute booking for Christmas with the kids and it was one of the best places we’ve ever stayed in. The owners were so lovely, and surprised us with a Christmas tree. The kids loved their room and the lodge was nice and clean and easy to navigate. The area is also stunning and people in the area are so polite. What I loved most was how open planned it was, coming from a house where the dining room and living room is separate it was lovely being all together. The only downside I would have to say is it could be a little bit more child friendly, such as sharp corners on the side tables as my 3 year old had a few bumps, but then again he is very proactive! Other than this, it was perfect in every way. We will definitely be back. Thank you!
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Posted 1 year ago
An amazing home from home, warm, clean and with us staying over the festive period a nice little touch of a tree in the living room… made all the difference .. kitchen very well equipped in 14 Aynsley Mews … this place was perfect in every way, we will definitely return!
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Posted 1 year ago
In early December all my family from Mallorca stayed in the Georgen Quarter. It was a lovely house and absolutely spotlessly clean ! The location was perfect ! All the Host and stay staff are very helpful and prompt with any inquiries. I will definitely book again.
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Posted 1 year ago
So relaxed and not a dull moment the grounds were lovely and walks nearby such a beautiful cottage
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Posted 1 year ago
Apartment very close to shops and restaurants .the interior very nice and pleasant to stay . Many stairs to walk to go through 3rd level but I will book again if I come back home in Liverpool.
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Posted 1 year ago
Feels like home ,cozy and nice …I totally enjoyed my stay
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Posted 1 year ago
Muy buen servicio, departamento cómodo, bien equipado (faltó una ensaladera) muy bien ubicado
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Posted 1 year ago
The property is long overdue a thorough clean. Far too many cobwebs to count, marks and scuffs on the walls all the way up to the flat. Stain on carpet approaching the kitchen. Cutlery drawer was depleted, limited cooking facilities, broken vase in cupboard which had been commented about previously. No toilet brush, budget toilet paper. Bathroom light flashes on and off all night and shines through the badly fitted door. Thick dust on beams. I notice comments about the lack of cleanliness but nothing has been done to rectify negative comments. On a positive note it’s a great location and could be fantastic with a little tic
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Posted 1 year ago
Super nice and cozy apartment ! Stayed for a long weekend to watch a Liverpool game we could walk to the stadium with was really nice as well, I would stay here again.
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Posted 1 year ago
We were meant to stay at an apartment and 2 days before there was an apparent leak so we had to choose another place “Seal Watch”. Location wise it was excellent and the secure undercover parking was an absolute dream. However this is where the positives end. The apartment was FILTHY, dust, grime, grease, dead flies, crumbs and anything else you can think of. With two small children it was less than ideal. The bathroom was disgusting, pubic hair, faeces, urine stains and smell. The bathroom was covered in mould which you could smell too. There was scum all around the shower, on the tiles and bath. Behind the toilet and sink were black with dust, hairs and god knows what else. The finish of the apartment was basic to say the least, it had terrible electric heaters which took ages to warm the place up, thank goodness it wasn’t as cold as it has been. They offered a cleaner to come out but we refused due to the inconvenience and not wanting to pack our things up. It also needed a deep clean not a quick whip around. All in all a real disappointment, we are just waiting for customer service to get back to us regarding our complaint.
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Posted 1 year ago
The property is beautiful and in a quiet picture perfect place. Everything very clean and tidy and everything you need there. Please note, let them know if you're vegan or lactose intolerant as they provide a welcome basket and unfortunately we wasted the fresh milk they provided. The other bits were taken home for family. Also note one of the rooms is not very accessible with a beam across the middle of the room, I also wouldn't use this room if you want to be the first to bed or last one up as there is no door between this room and the living room, there is only one accessible room on the ground floor. The hot tub was perfect and hosts very attentive ensuring the hot tub was always ready to use.
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Posted 1 year ago
Lovely apartament in the city center of the city. I will recomend it for sure.
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Posted 1 year ago
Lovely apartment, all clean and tidy, no problem with parking, lovely and warm would definitely book again nice little break away for an anniversary. However, noise levels from upstairs were particularly loud.
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Posted 1 year ago
Beautiful house. Own park space. No problem with parking. Decorated & finished throughout. Lovely warm & close to all centre. .
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Posted 1 year ago
The entrance and hallways of the building were smelly and dirty. The apartment was not cleaned and there was a leak on one of the bedrooms, although we knew the location was going to be loud because of bars and clubs near by the noise felt like we were clubbing ourselves, the state of the windows was really poor so we could hear everything Really disappointed as this was not a cheap apartment, the beds were really uncomfortable and the carpets were all really dirty. The photos on the website must have been taken a while ago and it does not look that way anymore, would not recommend and wouldn’t certainly stay there again Such a shame
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Posted 1 year ago
Unfortunately I am a dissatisfied customer, I book an apartment with booking for three adults on a business trip. Dirty apartment. Many broken things including the bathroom radiator. A single queen-size bed and two sofas. Problems logging in, no one answers the phone. On the contrary, the view of the sea was beautiful. I wrote to them and in response they simply thanked me for the feedback. I WILL NOT RETURN'
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Posted 1 year ago
Host & Stay is rated 4.2 based on 1,043 reviews