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Host & Stay Reviews

4.2 Rating 1,044 Reviews
81 %
of reviewers recommend Host & Stay
4.2
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
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Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

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Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 1 star review on 13th April 2025
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
Everything was perfect apartment was spotless the location excellent lovely views of the abbey sitting on the balcony lovely sea view definitely book again
Helpful Report
Posted 1 year ago
Walked in food and paper on floor look outside there chips fish and rubbish all over the floor with flies all around it, then upstair one bed room the bedding was dirty, walk into bath and toliet roll holder broken and all bits left on side, main big bedroom dirty curtian and dirt on a picture, walk upstair to next floor and they try to screw nails in to the carpet because it all coming away but there was a screw on the floor which had come out which one my children stood on, the whole house really could of done with whole clean over again but when you have your personal stuff in and trying make holiday with children you don’t really want be messing around with it, and be warn the shower are terrible not suitable for as many people as which house can hold half you end up with freezering cold shower and host and stay ask you look at boiler and top it up if it needs it doing hmmmm I’m on holiday not messing around with something your paid for! I wouldn’t come back here again a lot money and the house really could do with updated it’s try tired and not up to standard with the money your asking for it
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Posted 1 year ago
Very nice place to stay in the quiet part of Scarborough. Only issue was the address given was incorrect and the taxi company wasn’t too happy so wasn’t a great start but once we got into the apartment we were pleased with the accommodation with a beautiful view! Very clean and tidy with lovely modern decor. Would highly recommend😊
Helpful Report
Posted 1 year ago
Gray Haven is a spacious 3 storey property in a quiet residential area five minutes walk from the centre of Whitby. Four double bedrooms, spacious and comfortable lounge area, dining area with enough space for a large family (there were 8 of us), fully equipped kitchen, family bathroom with shower and bath, en-suite to the master bedroom and a fully equipped kitchen. A great property sympathetically modernised to rental/holiday home standards. Whitby is an extremely popular destination and commands high holiday rental prices. It’s not especially cheap in high season so you expect very high standards for your outlay and rightly so. It’s a great house but does need some TKC in areas and the standards of cleaning when we arrived were sadly lacking in the important areas. The house was generally very clean though we got the feeling that the pre arrival cleaning had been rushed. You expect a little damp in a house if this age and the odd bit of staining here and there. Full mound growth in the kitchen was unfortunately missed by the cleaning contractor -large areas of FURRY mound to boot-and the toilet pipe was loose leading to a flooded toilet in the first flush. It took a while to locate the problem (fixed by us) and 8 of us had to use the en-suite for the first three days. Annoying. We couldn’t get the heating to work to air the property (it was very warm the week we were there but the house felt and smelt damp especially in the kitchen and dining area)…cue mound growth. It was only on leaving that a plumber arrived dead on the 10am kick out time (unnecessarily early in our view-the next customers not due to arrive until 4…6 hours to prepare? Is that necessary or actually a good deal when paying top dollar Host & Stay?) that we were told that he had come to fix the boiler which had been switched off. We either got hot water or heating but not both!!! Really? This is not acceptable. It is neither fair to paying clients or good value for money. Fresh sticky ham on the bannister could have been a toddlers farewell (we all have kids) but again it was not cleaned or found as was the gift down the back of a bedside cabinet. The used condom thankfully turned out to be a flesh coloured balloon but still should have been found and removed. This sounds like rant. It’s not. It’s fair comment. It costs a lot to take 8 people away for 4 days and hard work by us to afford the trip should mean hard and diligent cleaning prior to arrival. Gray Haven should be magnificent. It’s a quality house but it was let down as the basics were not attended to properly.
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Posted 1 year ago
No 2 Pannett apartments is bright ,clean and within walking distance to everything in Whitby . The apartment exceeded our expectations and would recommend it to anyone looking for an apartment in Whitby
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Posted 1 year ago
We stayed in Apartment 4 right at the top, and we thought it was very cosy! It had everything we needed, and we were super appreciative of even the little touches such as the parking permit, free snacks, tea and coffee … etc. The apartment was very clean and contemporary. There’s plenty space considering it’s a small apartment, but they’ve utilised the space very well. We felt very safe and secure at Glencoe apartments and would highly recommend staying here if you’re looking for a little getaway in Whitby. It’s very central and and within walking distance from all the attractions. Me and my partner work very stressful jobs, and we loved the fact that we could switch off and get some really good sleep. Super comfy bed, and it was cozy and warm throughout. Thank you so much!
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Posted 1 year ago
Stopped in Beadnell last week August 2nd for 4 days. The house is in the middle of a housing estate nothing special We had no hot water throughout our stay apart from the shower. There was dog muck in the garden what put us off. We have never stopped anywhere before where they have asked for a £250 bond for any damage caused in the house or £25 in case any damage was caused. What’s to stop you once we have left the place saying we damaged this we broke that, will not be booking anything again relating to HOST AND STAY. We were not a stag group 2 couples 55-67
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Posted 1 year ago
A little Gem of a place, great communication, lovely modern property. Home from home. Great location close to town centre.
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Posted 1 year ago
Lovely apartment just what we wanted, views onto the cricket pitch, kept well informed
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Posted 1 year ago
Great location, close to bars, cafes and the beach. Well appointed, comfortable and clean.
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Posted 1 year ago
Stayed in Scarborough The Beach House what a beautiful place to stay, very up to date and modern would definitely go again ****
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Posted 1 year ago
Host and Stay are such a great business to book with. Property was incredible and perfect for what was required! Communication was really good - straightforward check-in/departure. Thank you so much!
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Posted 1 year ago
Good communication, excellent location and cleanliness.
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Posted 1 year ago
A lovely beach house in Marske by the Sea. Spacious and comfortable. Fairly well equiped but missing oven gloves, scissors and some other basics like cloths, hand soap would be helpful. More info about bins etc would be helpful too. I would recommend it to other families.
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Posted 1 year ago
Great property and great location.
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Posted 1 year ago
Very disappointed with our latest stay. Property was in need of repairs, peeling paint from previous damp spots, stained carpets, stained cushion floor, lumpy sagging mattress, blinds that wouldn’t open, missing skirting board, holes in the wall in bathroom, water inside kitchen light shade, leaking bay window in kitchen, horrendous leak from main bathroom into the bedroom that left wet soggy carpet and the most appalling smell of drains. We did report all faults but received standard replies and no maintenance man ever turned up to sort the bathroom leak meaning we were unable to use one bedroom as the smell was terrible and who wants to squelch over a wet carpet toget into bed on a night. Until repairs are done avoid Seaforever apartment.
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Posted 1 year ago
Amazing location, apartment was spacious and clean. Perfect spot for getting to the shops and beach!
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Posted 1 year ago
The apartment was comfortable and clean and tidy. It was close to everything we needed.
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Posted 1 year ago
Very nice apartment! Close to the beech and the town centre! And free parking! I recommend Host & Stay!
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Posted 1 year ago
APPT B Property at centre of Saltburn comfortable. No communication about where bins go so left in property on leaving. Property ideal for Family who like cardio of steps. Stayed in four properties of Host and Stay properties all perfect. However the administration side is hapharzard and not always reliable if there is issues there is no joined up thinking between staff so constantly having to repeatedly to explain problem. We feel the oversight of this is the customer has to chase about the problem, it seems forgotten without customers you dont have a business.
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Posted 1 year ago
Host & Stay is rated 4.2 based on 1,044 reviews