Hotels.com Reviews

Name: Hotels.com
Rating: 2.13

2.1 Rating 16 Reviews

25 %

of reviewers recommend Hotels.com

Company Reviews

Questions

Metrics

2.1

Based on 16 reviews


Customer Service
Communication Channels	Telephone
Avg Email Response Time	1 minutes

Visit Website

Write Your review

Tell us how Hotels.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hotels.com 1 star review on 28th February 2024

Michael Jones

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I traveled several countries in Europe and used hotel com all the way. I had a few problems, they handled the problems and even accommodated me in a different hotel in the middle of the night. The problem now is that Expedia took over and all the rewards I used to get, are no longer in place. Before, for every 10 nights I used to get one free night. Now, for every night I get about one dollar.”

Helpful Report

Posted 2 weeks ago

Hotels.com is rated 2.1 based on 16 reviews