H.S.Johnson Reviews

Name: H.S.Johnson
Rating: 4.92

4.9 Rating 5,831 Reviews

99 %

of reviewers recommend H.S.Johnson

4.9

Based on 5,831 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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H.S.Johnson 5 star review on 25th October 2023

305

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery which is appreciated. with some confidence, I`m sure this seller will meet your needs.”

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Posted 1 year ago

“Great service and wonderful customer service from the best customer support team ever.”

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Posted 1 year ago

“Ordered a watch on 23rd Feb and due to a lost parcel by DPD it never arrived. After chasing HS Johnson four times for an update and to request a replacement or refund eventually sone 5 weeks later on 30th March they agreed the item would not be delivered. However the item was then out of stock. Granted, it wasn't HS Johnson's fault that the item was lost by DPD but to make a customer wait 5 weeks wasn't very customer focused in my opinion. Anyway ordered the same watch from The Watchshop and it arrived the next day.”

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Posted 1 year ago

Quite a complex affair as you had asked the courier to deliver to a neighbour after a failed delivery that for some reason seemed to mix things up. Unfortunately we have to wait for the courier to agree it is lost before acting in these circumstance's, wish we didn't, but experience proves we have to wait, apologies.

Posted 1 year ago

“First purchase from this company but having read the reviews was positive Excellent service from ordering to the item being delivered, fast delivery and watch packaged well Would definitely recommend this company Also great price compared to other companies”

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Posted 1 year ago

“I've been looking for a Harley Davidson automatic watch for years. Then my wife found what she was looking for at H.S.Johnson. I ordered the watch right away and immediately received good news. The watch was delivered promptly and I was happy. A big thank you for that. I will definitely recommend the shop.”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“Highly recommend! Fast shipment and processing, item as described, competitive price. Happy with my purchase!”

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Posted 1 year ago

“Very competitive pricing. Super quick delivery. My only disappointment is that I asked for a watch bracelet adjustment which is offered as a free service, but this hadn't been done.”

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Posted 1 year ago

“Ordered a lovely Baume & Mercier in the sale on a Saturday, received on the Tuesday. The watch was well packaged, and the delivery day was as stated. I asked for the free bracelet adjustment as instructed on the website and I got a friendly e-mail confirming that they had received my request. The watch arrived with the bracelet correctly adjusted. I am delighted with the service, and the watch, and wouldn't hesitate to recommend H.S.Johnson to anybody looking for a great watch with great service to boot.”

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Posted 2 years ago

“I still haven't received my purchase item”

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Posted 3 years ago

“The prices, ease of ordering, quality and speed of delivery are 10/10 and I will be recommending H. S. Johnson to everyone.”

H.S.Johnson 5 star review on 13th November 2020

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Posted 3 years ago

“Excellent service!”

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Posted 3 years ago

“Excellent service, watch arrived the next day and with the strap adjusted. Very competitive prices as well.”

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Posted 3 years ago

“Extremely efficient service. Will definitely use this company again.”

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Posted 3 years ago

“The first I buy in this store. What distinguishes: the ability to communicate and give professional advice, a quick response to questions and desires of the buyer, the desire to find a middle ground between the desire of the buyer and the interest of the seller, a wide range of goods and quick sending of goods.”

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Posted 4 years ago

“Lovely watch at a great price. Quick and efficient service and delivery”

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Posted 4 years ago

“Lovely watch priced very good and excellent service”

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Posted 4 years ago

“Their service was brilliant. The item arrived in very good time and excellent condition. I would definitely recommend this company.”

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Posted 4 years ago

“Prompt delivery, well packaged, perfect condition, good price vs some other competitors.”

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Posted 5 years ago

“I ordered a watch online. The watch came exactly as advised. Absolutely on time. The presentation of the watch was excellent. It was well packaged and clearly brand new. I decided not to keep the watch but only because it was not quite what I was looking for. H.S.Johnson's customer services were first class. Excellent responsive, professional and knowledgeable. I would certainly use H.S.Johnson again.”

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Posted 6 years ago

H.S.Johnson is rated 4.9 based on 5,831 reviews