Realchems Reviews

Name: Realchems
Rating: 4.19

4.2 Rating 2,199 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you!”

Helpful Report

Posted 11 months ago

Hello Jan, we only received an email from you today at 08.45 hours. We have checked and indeed we received your payment and we will make sure that the parcel will shipped today.

Posted 11 months ago

Thank you as well!

Posted 11 months ago

“Researchers, at Realchems I found the most amazing discoveries”

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Posted 11 months ago

Gracias!

Posted 11 months ago

“Ones again, just like expected. Very good. Thanks”

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Posted 11 months ago

Merci!

Posted 11 months ago

“Hey, I love the service. Keep it up”

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Posted 11 months ago

So nice, thank you very much!

Posted 11 months ago

“Is anyone working there that would be actually willing to answer my months old emails about stuck shippment and returning of reward points that got used on an order tha was cancelled?”

Helpful Report

Posted 11 months ago

Hello, sorry to hear that you are not happy. We checked and we do not see any open tickets. Last one was months ago and has been taken care of. Please send your request to the CS via the form on the site or live chat and we will look into it.

Posted 11 months ago

“You have very good products”

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Posted 11 months ago

Thank you very much Adam!

Posted 11 months ago

“Some very good quality chemicals i think, therefore they are.”

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Posted 11 months ago

Many thanks for your nice review :D

Posted 11 months ago

“Lately, they raised the prices so much its crazy. It also feels like no one is working there anymore, no aswers in char nor email. They also got rid of the reward points programme, where if u made more and more orders you would get better and better disscounts. It took me months to build it and they took it away while raising prices sometimes 250%. Used to be reliable idk what is going on.”

Helpful Report

Posted 11 months ago

We can understand the frustration. Unforortunately we are dealing with the same issues as the rest of the world; everything increases. We unfortunately have to put that into the price as we cannot sell with losses. We still have a reward program, already running from the begining of this year, you can join and use it.

Posted 11 months ago

“Super quality”

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Posted 11 months ago

Thank you very much

Posted 11 months ago

“The Realchems TIM is The Best Rc.suplier No 1.in the hole World for me (i am loyal Customer from Realchems 3 Years and 5 Months ) 10/10..🙏💖🙂✍👋👋👋....”

Helpful Report

Posted 11 months ago

We so appreciate this Stjepan, thanks to loyal customers like yourself we are able to make this a success!

Posted 11 months ago

“Years ago i had some doubts, but they have sent me everything in spain mainland , in mallorca island,and in italy, they always deliver great products for my tests”

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Posted 11 months ago

Thank you very much, so nice to hear :D

Posted 11 months ago

“Very satisfied with this vendor, having been a costumer over the last few years. Very recommended.”

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Posted 11 months ago

Thank you for your support through the years, we can only survive thanks to loyal customers :D

Posted 11 months ago

“Reliable, fast shipping and exquisite quality of products.”

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Posted 11 months ago

All our thanks to you for your support

Posted 11 months ago

“Fast delivery, quality product! Very happy! :)”

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Posted 11 months ago

This makes us happy too. Merci!

Posted 11 months ago

“Very good everything okey”

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Posted 11 months ago

Very many thanks :D

Posted 11 months ago

“Plain and easy, this site is the best in his class. Unfortunately, many of my favourite products are now being restricted in my homecountry, and I'm afraid it's going to get worse in the near future.”

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Posted 11 months ago

Yes unfortunately, there is nothing we can do about that. But we appreicate your support a lot!

Posted 11 months ago

“Good stuff and really great costumer service. Keep up with your wonderful job you are doing.”

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Posted 11 months ago

Great thank you, for sure we will keep up with the wonderful job :)

Posted 11 months ago

“Thank you !”

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Posted 11 months ago

We thank you as well!

Posted 11 months ago

“Fast shipping and great products ! There was a problem with my parcel, but they reacted really fast and at the end everything was fine ;)”

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Posted 11 months ago

Great to hear that our service team satisfied you :D

Posted 11 months ago

“I've aways had a very good purchasing experience in all ways, from ordering to shipping, to customer care and support. The product line is always high quality. The web page is simple to navigate with complete information and an easy user interface.”

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Posted 11 months ago

Amazing to hear these positive words, many thanks!

Posted 11 months ago

Realchems is rated 4.2 based on 2,199 reviews