Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our new puppy was delivered right on time and in excellent condition. The nine-week old pup exited her transport carrier, frisky, wide-eyed, and in a very friendly state. It was very obvious that Jason and Jeanna had provided a very safe and non threatening service for our new family member. Same day delivery from Indiana to Texas. Great job!”

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Posted 4 years ago

“Josh was great. Very friendly and professional.”

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Posted 4 years ago

“I can't help but wonder if my puppy was every let out to poop. She had an extreme amount of poop for a 4 pound puppy in her first 24 hours after delivery.”

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Posted 4 years ago

“Our pet cab, Tim, was very friendly. He kept us updated on his location and expected arrival time during the trip. He arrived on time and was very helpful during our pick up. It was a great experience for us.”

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Posted 4 years ago

“Tyler delivered my new puppy to me . He was compliant with seeing my ID for transfer of the puppy . He instructed me on the paperwork and when the last time my puppy ate . Very nice and professional”

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Posted 4 years ago

“Excellent and arrived on time Saturday after lunch and very happy and friendly.”

Starwood Pet Travel 5 star review on 28th September 2021

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Posted 4 years ago

“Henry was very nice and carried my pet very carefully like the precious cargo that he is. He gave me a call in advance to let me know the estimated time of arrival and was on point !”

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Posted 4 years ago

“Friendly and professional. Very happy with your service. Thank you”

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Posted 4 years ago

“The communication was great and delivery very smooth.”

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Posted 4 years ago

“she was on time and very nice”

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Posted 4 years ago

“Tim was nice, he handle the puppy well, and answered the questions he cold.”

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Posted 4 years ago

“Wonderful service and kindness!!”

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Posted 4 years ago

“Everything was amazing! Let me know how far he was away from My house with my new best! As well keeping me updated when he arrived he helped explain to me how my puppy was doing how to approach the next couple days! Overall he made the experience wonderful”

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Posted 4 years ago

“Thumbs up!”

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Posted 4 years ago

“Efficient, well organized, arrived right on time and in good shape considering his long flight and then a long drive.”

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Posted 4 years ago

“The deliverer was right on time and very personable. Actually I think they have the best job in the world. All of us are really happy to see them!”

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Posted 4 years ago

“Extremely good service , precisely on time and I will always recommend them..”

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Posted 4 years ago

“Bruna was absolutely amazing!!! Wonderful handling of our dog and she was just so sweet and professional about delivering our new puppy. Wonderful experience. Highly recommend.”

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Posted 4 years ago

“OMG, BEST EXPERIENCE THAT I NEVER KNEW EXISTED🐶♥️🐶♥️🐾♥️🐾!!! At first I was extremely nervous about this, I'd Never heard of this b4. For myself, I can't drive so this was the Best News I could have. My Vet is walking distance, but the Airport is not. The Pet Cab was transparent, on time, and even Cleaned & watered my Furbaby!!! Thank you SOO SOO much for Beating All of my Expectations, What an Awesome Experience that I Would Highly recommend😀♥️🐶♥️🐶♥️😀”

Starwood Pet Travel 5 star review on 27th September 2021

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Posted 4 years ago

“On time, professional, caring and friendly. Thank you for your professionalism.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews