Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery services were excellent. From travel planning to my door Pet Cab kept in touch and arrived at the time specified. Our puppy came in happy, it was an excellent experience.”

Helpful Report

(Calvin Conner) - Posted 3 years ago

“I cannot say enough about Tracy Brearden our puppy's driver. She was awesome, professional and friendly. My delivery was sooner than expected which made me very happy. Thank you, Tracy, for all you do for our new 4-legged family members. I could tell when I received him how well taken care of he was. Again, thank you.”

Helpful Report

(Traci Brearly) - Posted 3 years ago

“We could not be more pleased with My Pet Cab! The communications frequency was superb for nervous new pet parents waiting :) delivery right up to the minute predicted! and when our lovely puppy was handed off, he was clean and not a BIT traumatized; ready to just start enjoying family life and bonding. Cannot recommend enough. THANK YOU THANK YOU THANK YOU!”

Starwood Pet Travel 5 star review on 11th March 2022

Helpful Report

(Jeary Beaudette) - Posted 3 years ago

“My pet cab driver, as well as the experience was great. My dog blare was taken good care of. Thank you’”

Helpful Report

(Anthony Graci) - Posted 3 years ago

“Our driver Kate brought home our 13 week old Pomeranian puppy on March 9. As soon as she stepped out of the car and smiled, I felt immediately at ease and knew our pup had been in good hands at the end of her long trip home to us. Kate was truly wonderful and I would recommend My Pet Cab without hesitation.”

Helpful Report

(Kate Andres) - Posted 3 years ago

“Our driver Katie she was awesome she kept me informed the whole time She even sent me pictures. Everything was awesome”

Helpful Report

(Kate Pehlivanov) - Posted 3 years ago

“All went well as described.”

Helpful Report

(Leslie Rowen) - Posted 3 years ago

“Excellent thanks”

Helpful Report

(Kylie Higgins) - Posted 3 years ago

“Nice delivery guy, forgot to call me 30-60 min before arriving (dialed wrong number, but my number was correct on paperwork?)”

Helpful Report

(Danny Merlos) - Posted 3 years ago

“My puppy came home safely and also the driver provided me with the exact ETA and even confirmed as to when I can expect my pet to arrive home.”

Helpful Report

(Calvin Conner) - Posted 3 years ago

“Kristy delivered our puppy 2 days ago. I received update phone calls on time of arrival with multiple check-ins. She was very sweet and showed true compassion for our puppy. Highly recommend”

Helpful Report

(Kristi Popik) - Posted 3 years ago

“Leslie was great. Called when she was on the way to my house with my puppy. Arrived at said time. Checked my ID and took a pic of me and my new puppy. I decided to call her Ruby. Excellent experience. Thank you”

Helpful Report

(Leslie Rowen) - Posted 3 years ago

“Very good care. On time.”

Helpful Report

(Leslie Rowen) - Posted 3 years ago

“My puppy arrived safe and on time. Nick let me know when to expect delivery and was a very nice, friendly young man. I would recommend you to anyone needing a pet transported.”

Helpful Report

(Nick Knecht) - Posted 3 years ago

“Delivery was perfect and on time. I couldnt ask for anything better”

Helpful Report

(Jeary Beaudette) - Posted 3 years ago

“We were super happy when we met our dog, she did a potty accident in the crate, but the driver(Tyler) was super brave, he just scooped it up like it was nothing! We are super grateful to have such a good driver deliver our puppy!”