Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Patricia was excellent! She called me en route. The time frame given to me was within schedule, and she kept me updated. I couldn’t thank her enough for my precious little puppy, Dreamer. Thank you! He came as happy sweet and loving ready for lifetime of cuddles.”

Starwood Pet Travel 5 star review on 8th March 2021

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Posted 4 years ago

“Excellent care for my puppy, thank you”

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Posted 4 years ago

“Tim was on time actually he was A little early he was very courteous Very professional thank you for asking”

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Posted 4 years ago

“My Pet Cab did a great job with delivering our new puppy. The driver called to inform me of the estimated arrival time. She was prompt, courteous and informative. We could tell that our puppy had been in great hands. I would have no hesitation in using them again. Thank you!”

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Posted 4 years ago

“Very courteous prompt and genuinely friendly...”

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Posted 4 years ago

“Dash arrived safely and within the time frame specified.”

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Posted 4 years ago

“Leslie was right on time and very nice.”

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Posted 4 years ago

“Excellent service great customer service”

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Posted 4 years ago

“Very professional and polite will recommend to everyone”

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Posted 4 years ago

“The driver was so sweet. Called before to give me an approximate time and when needed to get gas, she informed me because she may have been later than expected. She was actually early and had a very pleasant disposition. Thank you for taking care of my girl!”

Starwood Pet Travel 5 star review on 6th March 2021

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Posted 4 years ago

“Great service, carrier wonderful, Puppy arrived clean and happy. Would use service again”

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Posted 4 years ago

“our puppy arrived happy and healthy”

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Posted 4 years ago

“Respectfully, very nice”

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Posted 4 years ago

“Pet driver was friendly and professional. Pet arrived on time.”

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Posted 4 years ago

“I was very pleased with the arrival of our puppy. He was clean , very happy, and very content.”

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Posted 4 years ago

“Excellent!!! All the best for your company in 2021 and beyond!!! 10 stars out of 5!!!”

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Posted 4 years ago

“Ladies dropped off my puppy straight from the airport. I was very excited to meet her. She was dirty and most likely peed in her cage but she was only 9 weeks old. The staff was very friendly and she seemed to travel safe in her kennel in the back of the cab with other dogs.”

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Posted 4 years ago

“Tracey was amazing and took great care of our new puppy!!!”

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Posted 4 years ago

“Pet Cab is awesome!!! Jan was our driver and she was amazing!! She was early and she was very communitive every step of the way to get our beautiful puppy home. What a great job!!! I knew my puppy was safe. Jan loved and cared for each and every pet that she brought home to her very thankful owners. She was super accomodating and was just awesome!! Thank you so much!!!!!!”

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Posted 4 years ago

“My puppy concierge was very helpful and polite. She communicated very well and was on time.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews