Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

Write Your review

Tell us how Starwood Pet Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amanda was a Very professional cab taker. Right on time and very kind”

Helpful Report

Posted 4 years ago

“Very impressed! Kate was great! Love our new puppy.”

Starwood Pet Travel 5 star review on 30th September 2021

Helpful Report

Posted 4 years ago

“Called us on time to tell us what time Ziggy would arrive. Very friendly and nice.”

Helpful Report

Posted 4 years ago

“Our driver was wonderful, very nice and took great care of our new puppy!”

Helpful Report

Posted 4 years ago

“Great updates; on time and friendly!”

Helpful Report

Posted 4 years ago

“Our new puppy was delivered right on time and in excellent condition. The nine-week old pup exited her transport carrier, frisky, wide-eyed, and in a very friendly state. It was very obvious that Jason and Jeanna had provided a very safe and non threatening service for our new family member. Same day delivery from Indiana to Texas. Great job!”

Helpful Report

Posted 4 years ago

“Josh was great. Very friendly and professional.”

Helpful Report

Posted 4 years ago

“Our pet cab, Tim, was very friendly. He kept us updated on his location and expected arrival time during the trip. He arrived on time and was very helpful during our pick up. It was a great experience for us.”

Helpful Report

Posted 4 years ago

“Tyler delivered my new puppy to me . He was compliant with seeing my ID for transfer of the puppy . He instructed me on the paperwork and when the last time my puppy ate . Very nice and professional”

Helpful Report

Posted 4 years ago

“Excellent and arrived on time Saturday after lunch and very happy and friendly.”

Starwood Pet Travel 5 star review on 28th September 2021

Helpful Report

Posted 4 years ago

“Henry was very nice and carried my pet very carefully like the precious cargo that he is. He gave me a call in advance to let me know the estimated time of arrival and was on point !”

Helpful Report

Posted 4 years ago

“Friendly and professional. Very happy with your service. Thank you”

Helpful Report

Posted 4 years ago

“The communication was great and delivery very smooth.”

Helpful Report

Posted 4 years ago

“she was on time and very nice”

Helpful Report

Posted 4 years ago

“Tim was nice, he handle the puppy well, and answered the questions he cold.”

Helpful Report

Posted 4 years ago

“Wonderful service and kindness!!”

Helpful Report

Posted 4 years ago

“Everything was amazing! Let me know how far he was away from My house with my new best! As well keeping me updated when he arrived he helped explain to me how my puppy was doing how to approach the next couple days! Overall he made the experience wonderful”

Helpful Report

Posted 4 years ago

“Thumbs up!”

Helpful Report

Posted 4 years ago

“Efficient, well organized, arrived right on time and in good shape considering his long flight and then a long drive.”

Helpful Report

Posted 4 years ago

“The deliverer was right on time and very personable. Actually I think they have the best job in the world. All of us are really happy to see them!”

Helpful Report

Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews