Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Manny was excellent very kind we appreciate your services thank you”

Helpful Report

(Manny Arellano) - Posted 3 years ago

“The currier called about 20 minutes prior to delivery to alert me she was coming soon. The transfer was quick. I had my puppy in no time!”

Helpful Report

(Rudy Ceballos) - Posted 3 years ago

“Mannie was very informative, he had time to talk to us, he gave us some food and infomation packet. and he was early. We all love our Dog. Thank you Mannie.”

Helpful Report

(Manny Arellano) - Posted 3 years ago

“Arrived when they said they would and were very friendly.”

Helpful Report

(Jeannine Bailey) - Posted 3 years ago

“The driver, Tim, was informative and arrived on time. He did a great job handling our little Chloe and took the time to explain everything that he brought with him for her. I am sure we couldn't have done a better job if we picked her up at the airport ourselves. If all your drivers are as good as Tim I would highly recommend your services.”

Helpful Report

(Tim Hohm) - Posted 3 years ago

“She followed up with me so I knew when the puppy would be coming in and she was on time. Appreciated that.”

Helpful Report

(Kylie Higgins) - Posted 3 years ago

“Driver was on time, very courteous and friendly.”

Helpful Report

(Lisa McKinley) - Posted 3 years ago

“Brief interaction was professional, courteous and my puppy arrived happy and secure”

Helpful Report

(Henry Vargus) - Posted 3 years ago

“Our puppy arrived quickly and communication was very good.”

Starwood Pet Travel 5 star review on 22nd April 2022

Helpful Report

(Henry Vargus) - Posted 3 years ago

“The service was amazing. Received a voice message the day before letting us know the window our new fur baby would be arriving and then a text message day of letting us know they were on the way. The woman that brought our puppy to our house was great! She explained everything before she left and we are in complete love with our new fur family member.”

Helpful Report

(Ashley Rose) - Posted 3 years ago

“Our experience was perfect. She was friendly and professional. I would recommend this company to anyone looking for a pet can service”

Helpful Report

(Ashley Rose) - Posted 3 years ago

“Great service! Great communication before and during day of puppy travel. Person who dropped him off was very nice!”

Helpful Report

(Rudy Ceballos) - Posted 3 years ago

“Arrived within appointed time, puppy was in good condition.”

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(Shaye Panik) - Posted 3 years ago

“Everything was great! Thanka”

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(Jesse Rodriguez) - Posted 3 years ago

“Wonderful service! Highly recommend”

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(Izzy Santiago) - Posted 3 years ago

“Excellent work. Professional, courteous, timely”

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(Calvin Conner) - Posted 3 years ago

“Cate was extremely nice and sent me a picture of Cash (previously Asher) when he landed and told me exacty when she would arrive. Very satisfied with the service.”

Helpful Report

(Kate Pehlivanov) - Posted 3 years ago

“Tyler gave great care to our little one. He gave him water, food and a bathroom break. Luke came to use full of energy and ready to play. Thank you.”

Helpful Report

(Tyler McGrew) - Posted 3 years ago

“Friendly and caring driver brought my baby boy to his furever home. She took such wonderful care of him. They truly have animal lovers working for them.”

Helpful Report

(Jeannine Dugan) - Posted 3 years ago

“Michael was so kind to let us know when he would arrive so we could be ready and waiting for the arrival of our new puppy. She was clean and ready for us.”

Helpful Report

(Michael Roper) - Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews