Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our driver Gary was amazing. He kept me informed and truly gave me peace of mind. I spoke with Gary, the day prior to delivery of our puppy, Sierra. Gary informed me of the process, stayed in touch along the way, and arrived earlier than expected. He was professional, kind and very caring with Sierra. I could not be happier with the service My Pet Cab provided. Thank you! Kathleen and Michael Lauritsen”

Starwood Pet Travel 5 star review on 19th June 2021

Helpful Report

Posted 4 years ago

“On time...in fact early...very well informed, gave us reports from the flight experience for the puppy....courteous ... great!”

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Posted 4 years ago

“Adam delivered Luna ahead of schedule and was polite, professional and informative. We recieved regular updates. We were very happy with the service!”

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Posted 4 years ago

“Very professional and friendly. My puppy arrives healthy and happy”

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Posted 4 years ago

“Josh, my new puppy's driver was courteous and communicative regarding arrival and what to expect. Leading up to the delivery was organized and punctual. Very impressed w/ these logistics.”

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Posted 4 years ago

“Communication was great! No issues or concerns whatsoever.”

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Posted 4 years ago

“A very good experience, nice people, on time and I could see they cared for the pups perfectly Thank you”

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Posted 4 years ago

“Our driver arrived early and our puppy was clean and well given the long trip she had that day!”

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Posted 4 years ago

“Neil was excellent. Very patient, caring, helpful and loving of Raven, my new puppy. Thank you Neil!!”

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Posted 4 years ago

“Very friendly, professional, helpful, just wonderful.”

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Posted 4 years ago

“Excellent. My driver was on time, called when she was in the area. Helped me bring in my little puppy. Perfect!”

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Posted 4 years ago

“Very personable and actually an hour early. (A good thing)”

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Posted 4 years ago

“She was the best! Informative and caring! She was very professional. 5 Star service!”

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Posted 4 years ago

“Rick was great! My puppy is perfect! Your service could not have been better for my puppy or my family!!! Thanks a million!!”

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Posted 4 years ago

“I thought the puppy was delivered in a professional and responsible manner, with the driver communicating with us throughout the process. We found him to be very personable and enjoyed talking to him on arrival of our new pup.”

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Posted 4 years ago

“Nancy was amazing. She gave us updates through your puppy’s journey to us and was so very sweet when she arrived. She took pictures for us and really was amazing to work with.”

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Posted 4 years ago

“Jan kept me informed of how long the cab ride would be. Very nice & I appreciated that she told me how he was doing after his flight. He arrived right on time.”

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Posted 4 years ago

“Everything went so smoothly! I was kept updates throughout the day and the driver was so wonderful. He took pictures for us to capture the moment. Highly recommend!”

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Posted 4 years ago

“Very sweet and I know you took great care of my pup on her way here! You gave me tons of peace of mind. Also super convenient! Thanks for everything”

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Posted 4 years ago

“Great Service”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews