Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

Write Your review

Tell us how Starwood Pet Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rick was great, you could tell he cared and took care of jake like it was his own. Wonderful service.”

Starwood Pet Travel 5 star review on 1st July 2021

Helpful Report

Posted 4 years ago

“Everything seemed to go smoothly! My puppy was at my door exactly when they said he would be. He was handled with care and a smile.”

Helpful Report

Posted 4 years ago

“Very good experience. Kept up to date and puppy arrived very happy”

Helpful Report

Posted 4 years ago

“The driver Sean was very nice and did his job very well. Was very much worth having the delivery done by him.”

Helpful Report

Posted 4 years ago

“The lady that dropped off tobi (now known as Luca) was amazing!!! She was extremely sweet and caring”

Helpful Report

Posted 4 years ago

“Sean was awesome…he was so sweet and friendly..came into our home with top professionalism and I could tell he was very serious about making sure we were comfortable before he left and wanted to make sure we had all questions answered.”

Helpful Report

Posted 4 years ago

“Seamless transaction very helpful staff”

Helpful Report

Posted 4 years ago

“Eddy, your delivery driver, was fantastic. The puppy arrived early and he was at the airport ready to pick him up. Our new puppy arrived from his drive happy, healthy, and seems to have been well taken care of during his trip from Hayward to our home.”

Helpful Report

Posted 4 years ago

“Thank you very much for bringing Tyler to me. Everything went smoothly and in a timely matter. 👍”

Helpful Report

Posted 4 years ago

“Very professional with the safe delivery of our new fur baby!”

Starwood Pet Travel 5 star review on 29th June 2021

Helpful Report

Posted 4 years ago

“Great communication and our pup arrived happy and not stressed out”

Helpful Report

Posted 4 years ago

“He was fast and nice!”

Helpful Report

Posted 4 years ago

“Keep the guy who dropped off my dog I’d use him again cuz I’ve seen him in action I’m thankful s”

Helpful Report

Posted 4 years ago

“Thank you so much for taking such great care of our 2 Vizslas! I was overseas trying to coordinate the dogs arrival to Dallas and then delivery to my sister. Jim made the process so easy and put my mind at ease. I received pictures of the dogs overnight stay :) My sister said the driver was timely and courteous. Thanks for everything, moving is already stressful enough and you saved me the stress of worrying about my dogs!”

Helpful Report

Posted 4 years ago

“The delivery of my puppy through My Pet Cab was just perfect. My pup was brought str8 to my door! The handlers were very nice, respectful, gentle with the pup, and explained everything.”

Helpful Report

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 4 years ago

“Excellent, very helpful and friendly service!”

Helpful Report

Posted 4 years ago

“After a long journey of puppy search and avoiding scams.. My pet cab and their staff delivered our puppy! really well organized, professional and trustworthy company. Sammy our driver was awesome. He made sure our puppy was well taken care of. Overall very happy with their services.”

Helpful Report

Posted 4 years ago

“WE WERE KEPT INFORMED OF TRAVEL PLANS AND THEY HEY ARRIVED EARLY AND OUR PETAS WELL CARED FOR!”

Helpful Report

Posted 4 years ago

“The representative was very kind with the Wish Child, made sure that the meeting between the puppy and child was slow and that both had their time to get comfortable. She also made sure to call the family to let them know she was getting close to their home.”

Helpful Report

Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews