Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service! Extremely satisfied could not have been any better!”

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Posted 4 years ago

“Excellent demeanor, kind to my puppy and charming.”

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Posted 4 years ago

“Joan was extremely pleasant and knowledgeable about our new puppy. Thank you all.”

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Posted 4 years ago

“Excellent communication and our new baby/puppy arrived clean and happy.”

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Posted 4 years ago

“The driver was very pleasant, communicated well and was accomodating. Great service!”

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Posted 4 years ago

“When the driver delivered my puppy she took special care in removing her from the crate and explaining everything that had transpired during my puppies trip.”

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Posted 4 years ago

“Memorable and enjoyable experience!!!”

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Posted 4 years ago

“The driver was very friendly and caring. She kept us updated along the way. Great service!”

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Posted 4 years ago

“Alex was very kind and caring when he called to notify me he was in the way with my puppy. He arrived promptly to when he said he would be and I could tell by how happy my puppy was that Alex took good care of him.”

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Posted 4 years ago

“Very nice lady.”

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Posted 4 years ago

“The driver was great kept me informed let me know how she did on the ride and cleaned her up very nice lady you could tell she loved her job and dogs as well😍”

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Posted 4 years ago

“They were very communicative and right on time within the delivery timeframe.”

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Posted 4 years ago

“First time use of the service. Great communication from the driver as to when to expect our puppy. Puppy was happy and well cared for. Would definitely use them again in the future.”

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Posted 4 years ago

“Our puppy arrived happ, healthy and cool. We had record breaking temperatures the day she arrived. The driver, Traci, handled her with such care that we were truly impressed. After she looked at my I’d, she pointed out the food and health certificate and advised us as what to do for her next meal, stressing that water should be given as soon as possible. The experience was great as Traci kept us advised about the time of their arrival several times by phone to calm our anxiety. We recommend your company highly!”

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Posted 4 years ago

“Excellent! Mike our driver called with a delivery window and although he had to endure some severe thunderstorms arrived timely with our happy puppy. We are very pleased!”

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Posted 4 years ago

“Alex did a great job! Great service all the way around”

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Posted 4 years ago

“Wonderful!!”

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Posted 4 years ago

“Such a friendly woman who clearly loves dogs!”

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Posted 4 years ago

“Amazing service. William came properly cared for and although a little nervous in his new surroundings, I could tell his experience was positive with Pet Cab. thank you. The phone calls from driver were frequent and informative. Driver took the time to answer my questions and she was kind to show me how to coax William out of the crate. Super nice lady!!”

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Posted 4 years ago

“Great service... thanks Neal!!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews