Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sarah Whittington was really professional throughout and went the extra mile to make sure everything went smoothly. Particularly grateful for the way she worked directly with my vet to ensure the paperwork was correct.”

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Posted 5 years ago

“Great service! They called the previous day to confirm address and time of delivery. On the day of delivery, Lori called around 40 mins before delivery time and gave an update. Got the puppy home, and back on her way. Very pleased.”

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Posted 5 years ago

“My Puppy was delivered on time to my happy home and so happy for her to be home.”

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Posted 5 years ago

“Very kind and thoughtful service. They provided prompt updates and even shared a picture of us holding our new puppy! First Class service! Thank you!”

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Posted 5 years ago

“My dog was brought straight to the door and I was greeted by a nice and informative pet driver and a very excited puppy. It was an overall great experience.”

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Posted 5 years ago

“Your driver was very polite.”

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Posted 5 years ago

“I really liked my experience. They called me, confirmed a clear drop off window, and arrived right on time. The man who delivered her was SO nice- he helped clean her up and was really helpful.”

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Posted 5 years ago

“Bob called me 24 hours before her departure and confirmed her flight and my address with drivers name and when to expect my puppy. In fact there was a delay and he got right back to me after I left a message. My pet Cab driver, Laurie, was helpful and friendly. Very patient as we managed what was included with our puppy and how her temperament was during the drive. We learned she did not have her mommy blanket in her travel crate however, there were two small bags of her size food and the travel crate included that was news to me. Puppy is healthy (successful poops since settling in) she’s alert and happy to meet her new family. I was able to learn more about her travel details which is a relief during CoVID. So happy with My Pet Cab!”

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Posted 5 years ago

“Spot and Doc we’re calm and peaceful when they arrived to my house. I think the service was very good. Thank you”

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Posted 5 years ago

“They delivered Piper in very good shape exactly when they said!”

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Posted 5 years ago

“My puppy's driver was the best. She kept me informed and was accommodating to my special request regarding her arrival. She was really friendly and at the same time, she kept a safe distance (due to the pandemic).”

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Posted 5 years ago

“Very professional and on time. The driver was a sweetheart and I appreciated her care for the puppy. Thank you guys!!”

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Posted 5 years ago

“Professional and on time!”

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Posted 5 years ago

“She is very nice .”

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Posted 5 years ago

“The pet cab was kind and knowledgeable. I was very happy with their timeliness as well.”

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Posted 5 years ago

“It was very good. They kept me informed throughout the journey and arrived on time.”

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Posted 5 years ago

“On time and friendly”

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Posted 5 years ago

“Kate (I believe was her name) was very pleasant. Kept me informed of travel schedule. I would use this service again.”

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Posted 5 years ago

“They arrived with my puppy safe! They kept me informed during the transportation.”

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Posted 5 years ago

“I can’t say enough great things about my experience. We are so impressed with the communication and the process of delivery. Everyone we dealt with, and the driver was so kind and thoughtful and made it a great experience. Even with covid 19, she was professional, made us comfortable and we enjoyed every second meeting our fur baby. Thank you so much!”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews