Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Starwood Pet Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“She was delivered with much TLC the driver was very loving kind and took his time I’m forever grateful to PuppySpot and my pet cab”

Starwood Pet Travel 5 star review on 8th December 2021

Helpful Report

Posted 3 years ago

“Pet Cab and the driver kept sending me updates as to the schedule and arrival time. They came exactly when the were scheduled to.”

Helpful Report

Posted 3 years ago

“very professional, and so efficent”

Helpful Report

Posted 3 years ago

“Rick was fantastic. He was communicative, timely and delivered us a happy, healthy pup!”

Helpful Report

Posted 3 years ago

“Mike was really nice to work with. Good guy 👍”

Helpful Report

Posted 3 years ago

“Mike was very good”

Helpful Report

Posted 3 years ago

“The driver was so friendly, right on time and called when she was 10 minutes away. She delivered our little furry new family member off with utmost care. Thank you!”

Starwood Pet Travel 5 star review on 4th December 2021

Helpful Report

Posted 3 years ago

“He was great.”

Helpful Report

Posted 3 years ago

“Pet Cab was above and beyond what I expected. Our puppy arrived with care and priority. We are overjoyed to have our family member arrive without having to deal with the hassle or worry of getting him to our home. Our driver Irvin was outgoing and polite and showed genuine affection toward his responsibility. Great job Pet Cab!👍🏻👍🏻”

Helpful Report

Posted 3 years ago

“Awesome service! Our driver kept us informed on timing and went above and beyond to deliver our new pup safely! We are very happy we went with pet cab!”

Helpful Report

Posted 3 years ago

“DRIVER WAS FRIENDLY ,KIND AND PROFESSIONAL. VERY GENTLE WITH PUPPY”

Helpful Report

Posted 3 years ago

“Calvin Conner was professional and extremely courteous as he complied with my many requests. I highly recommend My Pet Cab driver Calvin Conner to all. I request him to deliver my second pup, Tyson, #691211 from puppyspot this coming Wednesday!”

Helpful Report

Posted 3 years ago

“Paul was a good guy and I had a very happy meeting with my pup!”

Helpful Report

Posted 3 years ago

“Excellent service!”

Helpful Report

Posted 3 years ago

“Paul, the driver/delivery guy was prompt and on-time, friendly and courteous. He passed on important information to us in the delivery of our new dog and answered our questions that we had. I was very satisfied with the service and I feel the job was done exemplary! Thank you!!”

Helpful Report

Posted 3 years ago

“Nancy was fantastic! She called when they left the airport and again along the way. She was enthusiastic and so good with my puppy.”

Helpful Report

Posted 3 years ago

“Nancy was very friendly and I was extremely satisfied. I am thankful for Nancy delivering my puppy home safe.”

Helpful Report

Posted 3 years ago

“Leslie called me before she came to my house & told me the arrival time. When she came to my house very polite.”

Helpful Report

Posted 3 years ago

“The delivery person was very kind and our puppy arrived in good condition. We were pleased with the service.”

Helpful Report

Posted 3 years ago

“Genesis was awesome!! She took great care and was very pleasant. Thank you for your wonderful work and care!!!”

Helpful Report

Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews