Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 5 years ago

“So great with our puppy. You can tell they love animals!”

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Posted 5 years ago

“The driver was courteous and gentle and friendly. Thank you!”

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Posted 5 years ago

“Very friendly and professional. They called with air arrival and delivery updates. Great experience 🤙🤙🤙”

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Posted 5 years ago

“Excellent experience. Thank you!”

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Posted 5 years ago

“We had a great experience with Starwood. Sarah was very good at dealing with my constant panic attacks and always got back to me in a timely manner. We chose to handle most of the Health Certificate process ourselves, both being veterinarians, but Sarah was there to guide us through it all. The pets arrived healthy and happy and everyone involved with their very long journey seemed to truly care about them.”

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Posted 5 years ago

“The team that delivered our Golden Retriever puppy was knowledgeable, friendly and kind with the pup. They were cheerful and clearly enjoyed their job. They were punctual and provided multiple updates on their arrival time. Excellent experience. Thank you!”

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Posted 5 years ago

“Kept me updated at every point in travel and very accurate ETA”

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Posted 5 years ago

“Puppy was delivered. Rick the driver was excellent very nice man he was very professional and kind!”

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Posted 5 years ago

“The service exceeded my expectations. Tim Hohm was great and professional”

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Posted 5 years ago

“Legit. Best decision I ever made going with Starwood. Helped me get my cats safely to germany. 10/10 highly recommend! Huge shout out to Sarah.”

Starwood Pet Travel 5 star review on 16th October 2020

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Posted 5 years ago

“Grateful my puppy made it home here in California with Pet Can picking up my baby from the airport . I was worried about who was handling my new furbaby but was reassured that pet cab gives love to the puppies once they arrive and clean them up make sure they go potty and then arrived safely at my home at the window of time promised ❤️🐶”

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Posted 5 years ago

“Informative, Prompt and friendly”

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Posted 5 years ago

“really great. I couldn't ask for better.”

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Posted 5 years ago

“We were so excited to receive our new puppy! My Pet Cab did a great job notifying us of the plans the day before, calling when they were on their way and were very friendly upon arrival! Great job!”

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Posted 5 years ago

“They were informative friendly and even arrived earlier than expected.”

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Posted 5 years ago

“The driver was so sweet! She took a picture of my Gracie and I and was very patient while I got her out of the crate! Thank you for getting my puppy to me safely! :)”

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Posted 5 years ago

“Kylie was great called me and let me know she was going to arrive in half an hour and she was right on time with our little bundle of joy”

Starwood Pet Travel 5 star review on 15th October 2020

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Posted 5 years ago

“The puppy was happy and not distressed, despite all the travel. Thank you!”

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Posted 5 years ago

“Driver was very nice and pet was delivered on time”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews