Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to express my appreciation to all of Starwood staff but especially for Ryan. During a very difficult time for international travel, the many changes and eventual success Ryan was creative, communicating constantly, providing updates and photos and successfully getting my dog safely to Ireland. I would not hesitate to recommend Starwood to anyone and have already shared my experiences with many animal lovers Thanks for a great job well done. Declan”

Helpful Report

Posted 4 years ago

“Great communication with their customers. The driver Meghan was extremely friendly and delivered our new puppy right on time. Our puppy was very happy and calm.”

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Posted 4 years ago

“Great personalized experience from first call to arrival. Thank you for the attention to detail in having our puppy arrive safely and in good spirits. Keep up the excellent service.”

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Posted 4 years ago

“The driver was courteous, communicated with me to prepare for the puppy's arrival. Everything was presented nicely and clean. Puppy very happy and friendly, not frightened at all!”

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Posted 4 years ago

“My pup arrived safely. There was a delay (understandable) but I was notified in a timely manner. Delivery was wonderful.”

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Posted 4 years ago

“Neal was great! He made sure I had everything I needed and the delivery was flawless.”

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Posted 4 years ago

“Very impressive company! Everyone I spoke with was professional, knowledgeable and pleasant. I would use this company again and would recommend it to friends.”

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Posted 4 years ago

“Josh was great”

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Posted 4 years ago

“The fellow who delivered our puppy was very friendly and kept us up to date on the arrival time. Very pleaased with the service.”

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Posted 4 years ago

“I called my driver Santa Claus. With his white beard and happy disposition he arrived with the best gift he could give me it reminded me Christmas. Being over joyed.”

Starwood Pet Travel 5 star review on 9th April 2021

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Posted 4 years ago

“It was great fast ,easy and professional”

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Posted 4 years ago

“Josh was informative in arriving and was on time. Friendly and nice.”

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Posted 4 years ago

“Love the service.”

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Posted 4 years ago

“Communication was constant. Very happy with the service.”

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Posted 4 years ago

“The Pet Cab driver Kayden did an awesome job in handling and delivering my puppy.”

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Posted 4 years ago

“It was a really great great experience! Very quick, driver Leslie called (as it was promised the day before) and dropped our puppy off shortly!”

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Posted 4 years ago

“My puppy was here as promised and within the quoted time frame.”

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Posted 4 years ago

“Dean was excellent, he called to let me know that my puppy was on the way and my puppy was delivered on time. Excellent customer service. Thank you for your service.”

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Posted 4 years ago

“My only issue is that the puppy came and had pooped in the crate and got it everywhere. Understand that this really isn't anything the driver could have done. Thanks!”

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Posted 4 years ago

“on time and everything in order”

Helpful Report

Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews