Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication”

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Posted 5 years ago

“Jan Nolan, our transporter is truly made for this job. Her kindness, compassion was amazing and she was genuinely as excited as we were to bring us Mandi. Excellent service. Jan made this a heartfelt experience that we will cherish. Jeff & Anne Cirace”

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Posted 5 years ago

“My Pet Cab was great! They took very good care of my puppy and were very communicative throughout the travel process. Thank you!”

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Posted 5 years ago

“They called ahead of time and delivered puppy in great condition”

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Posted 5 years ago

“My new puppie’s trip couldn’t have gone any smoother!”

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Posted 5 years ago

Thanks Gerry for the kind review! We hope Gigi and your other pup are loving each other's company!

Posted 5 years ago

“They were prompt”

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Posted 5 years ago

“Excellent...Rick called was timely very courteous.”

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Posted 5 years ago

“Jerry was really kind and patient. Brought my new pup right to me.”

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Posted 5 years ago

“Seemed professional and genuinely caring.”

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Posted 5 years ago

“Ray did a wonderful job transporting our new puppy safe and sound. Thank you!!!!”

Starwood Pet Travel 5 star review on 8th October 2020

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Awesome, door to door!!”

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Posted 5 years ago

“Wonderful service and very organized!”

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Posted 5 years ago

“Gary from Pet Cab went above and beyond my expectations in delivering my puppy safe and sound! 🐾🐶”

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Posted 5 years ago

Thanks for a great review and a wonderful picture!

Posted 5 years ago

“Great communication and a friendly drop off.”

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Posted 5 years ago

“He explained everything and was very interested in the safety and comfort of the dog”

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Posted 5 years ago

“Gary was very kind and helpful with our pup Charlie. Called us a day before and gave us a time frame then called 30mins upon arrival.”

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Posted 5 years ago

“Starwood animal transport was amazing. Professional, caring, knowledgeable, responsive. Especially Sarah Whittington who was assigned to me and my two dogs. She was kind and patient with me and all my questions and nervousness. She walked me through the process step by step and Always responded to me in a timely manner. I have diabetic dog and she made sure to do everything to ensure he would be safe and get his medicine. She kept me informed the day of their flight with photos and updates. I would recommend this service to anyone and their pets. She put my mind at ease when I was of course worried for my pups.”

Starwood Pet Travel 5 star review on 7th October 2020

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Posted 5 years ago

Thank you Lynn! Brutus and Daisy look so happy : ) We shared a few of the pics on FB as well as your review - that just warmed our hearts. Enjoy the bella vita in Italia & thank you for trusting us with your precious fur babies!

Posted 5 years ago

“Jerry was excellent! Called in advance, on time and super pleasant. Great experience!”

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Posted 5 years ago

“Was on time and super friendly!”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews