Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Pet Cab was very professional and communicated with me through the entire process. I knew where my puppy was at all times he arrived at my doorstep at the exact time promised.”

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Posted 5 years ago

“We received an update when the driver received the puppy and he arrived home on time with a clean crate and his food and papers in perfect order. Thanks!”

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Posted 5 years ago

“Jim was very, very nice! Called me in more than enough time to get excited for the arrival of her.”

Starwood Pet Travel 5 star review on 1st October 2020

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Posted 5 years ago

Thanks for the review and the adorable pictures!

Posted 5 years ago

“Very accommodating and timely.”

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Posted 5 years ago

“Shay was amazing! Best experience possible! Thanks for the delivery! :)”

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Posted 5 years ago

“Dog came clean and ahead of time originally stayed so happy”

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Posted 5 years ago

“You guys came and dropped off my pet on time! She was safe and well taken of care of. Thank you to Ryan and the rest of Pet Cab!”

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Posted 5 years ago

“I was impressed because the driver took good care of our puppy who was in good health after traveling all day and had been traveling part of the night before. The driver kept us informed along the way as to his arrival time. Great job!”

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Posted 5 years ago

“The driver contacted us and informed us of what was going to happen and estimated arrival time. She was here when she said.”

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Posted 5 years ago

“I was very impressed on how smoothly the transportation of our new puppy went. Neal the driver was very kind and compassionate to my puppy. He was very informative on how my puppy was doing after the flight and how he was traveling while in his car. A very very nice person !! Thank You Neal !!! Elinor Stoppa”

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Posted 5 years ago

“Jerry was wonderful”

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Posted 5 years ago

“Gary was a 10 star! He went above and beyond. He texted me a picture of my pup at the airport, called me the day before and kept me informed until he arrived at my front door with more than top of the line customer service, he was way better than any Santa Claus. I have never felt so blessed in my entire life. This service was impeccable and Gary deserves so much more, he really goes above and beyond. I feel so lucky and have fun pictures to remember for a lifetime.”

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Posted 5 years ago

“I was happy with the communication. ETA was confirmed, driver let me know when he was 30 minutes away.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“outstanding. quick and easy.”

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Posted 5 years ago

“Very pleasant to work with. On the spot communication about the arrival and delivery times.”

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Posted 5 years ago

“A smooth operation from start to finish. My cats were well cared for and transported in luxury. They did a fantastic job.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Daisy was very professional and such a nice person. My pet couldn’t have been in better hands”

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Posted 5 years ago

“Lisa was wonderful and kind. It was a great experience ❤️”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews