Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Lisa and Bob! Great communications and thank you for showing your love for our puppy when he was in your hands! We could not have been more thrilled and pleased with your service!”

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Posted 5 years ago

“It went great. My puppy arrived earlier than expected and she was clean and in good spirits. Thank you so much!”

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Posted 5 years ago

“I had a great experience with My Pet Cab. My car was delivered to our new home safe, sound, and surprisingly quick for a semi-cross country trip! The periodic updates and videos were awesome, communication was clear, and they were really accommodating with my schedule. I would definitely use My Per Cab again should a situation requiring it arise again. Thank you!”

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Posted 5 years ago

“Very pleased with this service. The lady who delivered my dog was nice and the dog appeared well taken care of and was clean.”

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Posted 5 years ago

“Everyone was very professional and very friendly. They eased my nervousness about transporting my baby across the pond. Thank you for everything! He is with us and we are happy to be reunited.”

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Posted 5 years ago

Thank you Casey for your sweet review! We hope your family is loving having Murphy in the UK with you! Cheers!

Posted 5 years ago

“My Pet Cab was fantastic with transporting my dog Hobbes from LA to NYC. I dropped him off Friday morning and he arrived in Manhattan Monday morning. The employees were extremely friendly and helpful with answering questions I had regarding his trip. The RV is very nice and spacious. The employees also sent me multiple updates each day regarding how my dog was doing. In every update he seemed calm and actually looked like he was enjoying himself.”

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Posted 5 years ago

“Nico was very friendly and on-time. He called and gave me updates on his arrival and was easy to respond and connect with. He delivered our dog with a friendly greeting.”

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Posted 5 years ago

“Driver great”

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Posted 5 years ago

“Great service, prompt, received a phone call 20 min prior to receiving.”

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Posted 5 years ago

“Worked exactly as promised!”

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Posted 5 years ago

“Theresa, our driver from Pet Cab was super efficient. Great at sending updates & even sent us a pic of the pup, after she picked her up at the airport! I will give her 100 stars !!!!”

Starwood Pet Travel 5 star review on 27th September 2020

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Posted 5 years ago

Wow ! 100 Stars !!! Thanks for a great review and an adorable picture!!!

Posted 5 years ago

“Simply amazing!”

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Posted 5 years ago

And What an AMAZING Photo!! Thanks!

Posted 5 years ago

“Theresa was outstanding. Very caring and send us a pic when she got him off the plane and was ready to come home.”

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Posted 5 years ago

“She was great, called to let me know arrival time, she was great with the pup. Thank you for taking duck good care of my Oakley.”

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Posted 5 years ago

Thanks for a great review and an even better picture of your new family member!

Posted 5 years ago

“Great job Bob! Our puppy arrived happy and healthy!!”

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Posted 5 years ago

“friendly, professional, efficient and timely”

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Posted 5 years ago

“The driver was great.”

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Posted 5 years ago

“Daisy did a great job, we love our puppy :)”

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Posted 5 years ago

“Daisy provided excellent service! She communicated with us several times to update us in her arrival time. She cleaned our puppy before arrival after her potty “accident“ in her crate. It was quite apparent that she truly cares about her little passengers! Thank you, Daisy!”

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Posted 5 years ago

“I was very pleased with the delivery of my puppy. The transporter was very cordial and my puppy was delivered in great condition. Pet Cab did a great job communicating regarding the transport. Thank you Pet Cab for delivering my tiny bundle of joy.”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews